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Reviews of Fairfield by Marriott Seoul

4 out of 5
Fairfield by Marriott Seoul
870, GYEONGIN-RO YEONGDEUNGPO-GU, Seoul

Reviews

8.2

Very good

Rating 10 - Excellent. 463 out of 1007 reviews" "
Rating 8 - Good. 310 out of 1007 reviews" "
Rating 6 - Okay. 105 out of 1007 reviews" "
Rating 4 - Poor. 72 out of 1007 reviews" "
Rating 2 - Terrible. 57 out of 1007 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that housekeeping comes too late to clean the room.
Stayed 8 nights in Apr 2024

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2024

8/10 Good

Sangeun

Liked: Cleanliness, staff & service, property conditions & facilities
Good location Room was quite small but staffs were very nice and helpful Definitely stay again in the future
Stayed 1 night in Apr 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay in a pinch
Stayed 1 night in Apr 2024

2/10 Terrible

Dongha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Shelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Close to department store, shopping mall, subway and bus. Lots of food options nearby but not in hotel. Courtyard by Marriott walking distance for American breakfast
Stayed 7 nights in Apr 2024

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located to the metro and buses. Across the street are several places to eat. Starbucks is next door along with a convenience store. Room was smaller than expected but it was clean and comfortable for 2 people. When returning to Seoul we will book this hotel again. Highly recommend for first time travelers using the metro.
Stayed 3 nights in Apr 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a great location. Starbucks next Door and dining options across the street
Stayed 3 nights in Mar 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel was very convenient..
Stayed 5 nights in Mar 2024

10/10 Excellent

Lizzie

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Everything were excellent but towers are very old.
Stayed 4 nights in Mar 2024

8/10 Good

Thiam S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in a not-so-busy setting. Access to train station was great. Plenty of dining options.
Stayed 2 nights in Mar 2024

6/10 Okay

Karen

Reception excellent although confusing regarding cleaning room took 3 days to have roomcleaned
Stayed 6 nights in Mar 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, easy access to public transportation & dining. Unit was small but adequate.
Stayed 2 nights in Mar 2024

6/10 Okay

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
3min walk ti Yeungdongpo Subway Exit 5. Wide range of food options around. Airport limo bus 6007 stops few feet away from hotel. Rooms are small and barely has enough space for luggage. Toilet config is poorly designed. Probably not suitable for double occupancy or family. Hotel is full everyday, do expect any chance of getting early check in or late check out. Room aircon is hard to use, it'll suddenly change to heater mode in the middle of the night
Stayed 3 nights in Mar 2024

4/10 Poor

Siew Bee

Liked: Cleanliness, amenities
Disliked: Staff & service
The reception staff had given me a room with spoilt lock and spoilt air con and a room with v poor view!! And sge deceived me by trlling me that she given me a upgrade to super King bed and highest floor! But upon going upto 18th floor, i found out tt both lock were spoilt and the room was facing rail wat track and the room was super warm despite me trying to adjust the air con. The repair man who cane told me that it would take very long to repair the lock! And thus i asked yo change room. And they gave me another room at 22nd floor! So the first room was not the highest floor. I just do not understand as to why the reception staff trying so hard to mislead me!!! Super disappointed and disgusted with how i was treated!!!! Never going to book room in this hotel anymore!!!!
Stayed 1 night in Mar 2024

10/10 Excellent

Trevon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and Comfortable room
Stayed 1 night in Mar 2024

10/10 Excellent

Kenneth E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Ry

Liked: Cleanliness, staff & service, amenities
Really enjoy staying here and the location is great. The breakfast buffet used to be better here but it’s been a real downgrade compared to last time I was here

8/10 Good

Christine

The floor around the shower smelled of mold, likely from the vinyl tiles. Difficulty using tv (the guide was not accurate), was allowed only 1 Netflix for free, hard time controlling temperature in my room. Great access to metro, shopping, authentic restaurants and cafes.
Stayed 4 nights in Feb 2024

10/10 Excellent

Hector

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near train station, convenient to get around Seoul with ample amenities
Stayed 2 nights in Jan 2024

8/10 Good

Thomas, Pueblo West

Was ok.
Stayed 6 nights in Feb 2024

8/10 Good

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and fast check in and check out

8/10 Good

Young Rye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a little bit noisy but clean and kind.
Stayed 1 night in Jan 2024

8/10 Good

Anastasiia

Stayed 4 nights in Jan 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

XINTAO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

4/10 Poor

Sam

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Keun Woo

It was great
Stayed 2 nights in Jan 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small but very functional. Oberall a nice experiance
Stayed 3 nights in Jan 2024

10/10 Excellent

JAY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
너무 깨끗하고 친절하고 전철역에서 가까워서 편리했습니다. 다만 한가지 아쉬운 점은 비데가 없다는 것입니다.
Stayed 1 night in Dec 2023

2/10 Terrible

Hyejin

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel was the worst in my life. Without detailed notices, the whole hotel blacked out. The elevators were not working. It was a nightmare in my life. There was nothing of a safety guide. I was so upset about it, but the hotel did not have any guidelines about the situation.

10/10 Excellent

Kim

Stayed 2 nights in Dec 2023

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2023

2/10 Terrible

Yee Man

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I'm truly disappointed with my experience at your hotel. The room, though visually appealing in the pictures, turned out to be much smaller in reality, leaving almost no space to move around comfortably. Moreover, the cleanliness was far from what I expected. The room was filled with hair, specks of dust, and to my utter disgust, even pubic hair was noticeable upon our first arrival. I chose your hotel based on the impression of a beautiful, clean and space depicted in the photos, but the actual experience fell drastically short of my expectations. This discrepancy has left me dissatisfied with my stay, and I hope improvements can be made to align the actual conditions with the advertised images.
Stayed 4 nights in Nov 2023

8/10 Good

Yung Sun, Lakewood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

4/10 Poor

Tony

Business traveller
Stayed 1 night in Dec 2023

10/10 Excellent

Kellian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location
Stayed 3 nights in Nov 2023

10/10 Excellent

Yaebin

Liked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Yongki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and modern. Transportation is good to go to any place in Seoul.
Stayed 12 nights in Nov 2023

6/10 Okay

Carlota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice. My room was next to a train station and it vas very noisy. Rest was ok.
Stayed 1 night in Nov 2023

10/10 Excellent

GIN

Stayed 4 nights in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was great, everyone was so polite and the cleaning staff made everything spotless each day!
Stayed 5 nights in Nov 2023

6/10 Okay

Ka Yi

Travelled with group
Liked: Cleanliness, staff & service
The room is clean but a little bit small for twin beds.
Stayed 2 nights in Nov 2023

10/10 Excellent

lan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

6/10 Okay

Grace A

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Abysmal for the price
Duco, who helped us at the front desk when we checked in, was wonderful and so helpful as was the rest of the staff I spoke with during the stay. However, that is the extent of the good things I have to say. The room had it a king bed in it and that’s about all there was room for. Thank goodness I was the only one in that room, there is no way 2 people could comfortably stay there. It was closet sized and looked out over railroad tracks. It was also freezing and the thermostat was difficult to work. When I called down to have it looked at it was a few hours before the room was warm enough to sleep. The amenities and toiletries were minimal and very motel-like. I was given a voucher for the breakfast buffet and I am glad I did because if I paid for the food I would’ve been furious. It was lukewarm, unseasoned and the fresh fruit was completely dried out. I have stayed at other properties at this price point. I am not expecting a 5 start experience but this was just sad. I was not satisfied and I will not be returning. It was the most disappointing part of a rare weekend away.
Stayed 2 nights in Nov 2023

10/10 Excellent

Leonard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was very clean. Close to everything I needed
Stayed 4 nights in Nov 2023

6/10 Okay

Gus

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Small rooms, clean,modern, very slow checkin process.
Stayed 1 night in Nov 2023