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Reviews of Seoul Rex Hotel

3 out of 5
Seoul Rex Hotel
23, Toegye-ro 10-gil, Jung-gu, Seoul, Seoul

Reviews

7.4

Good

Rating 10 - Excellent. 130 out of 968 reviews" "
Rating 8 - Good. 451 out of 968 reviews" "
Rating 6 - Okay. 283 out of 968 reviews" "
Rating 4 - Poor. 81 out of 968 reviews" "
Rating 2 - Terrible. 23 out of 968 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

yifang

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Bidet was broken, saw on other reviews, they reported but didn’t get fixed, so I just gave up moved next day to another hotel, shower splash water horizontal instead of downpour so u have to hold the head all the time like plumber made a joke, will not recommend though used to be my stay in Korea for past 15 yrs but sadly no more
Stayed 1 night in Jan 2023

4/10 Poor

Jennifer

Disliked: Cleanliness
Nothing unique.
Stayed 2 nights in Sep 2022

2/10 Terrible

guorong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hopeless hotel
although the location was good, the room was tiny and not very clean. has a gross musky smell (like drain water smell) in the toilet, bed was slanting down on 1 side, room lightings super dim. hotel bf was terrible. only 1 standard bf style. front desk staff was unfriendly; we asked for ONE extra pillow and they just curtly said “NO!” that’s it. overall, please don’t waste money on this hotel. there are a lot of other hotels around myeongdong area. it was a VERY uncomfortable and unpleasant stay. i hope hotel rex will do something about it.
Stayed 4 nights in Jan 2020
Response from 이동준 on 26 Jan,2020
저희호텔을 이용해주셔서 감사합니다.

8/10 Good

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Room is not very clean and aircon is not really working well. Lights are dim. Location is quite good as its near to a subway station (Hoeyeon)
Stayed 7 nights in Dec 2019
Response from 이동준 on 3 Jan,2020
저희호텔을 이용해주셔서 감사합니다. 부족한 부분 개선될 수 있도록 노력하겠습니다.

6/10 Okay

Sherlyn

Travelled with family
Disliked: Property conditions & facilities
Very dim light
The room is very small & dim. Located near to mrt. A lot of eatery nearby. They will asked for all the particulars of people staying in the room. Local home address & hp no. Only one key provided.
Stayed 2 nights in Dec 2019
Response from 이동준 on 25 Dec,2019
저희호텔을 이용해주셔서 감사합니다.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good. It convenience to night market, restaurants, Lotte Depart Store and Myeongdong market. We were very disappointed of room cleanliness and services. It wasn't just old room (we won't mind that a bit) but it was bathroom mold, little flies and uncomfortable bed that made everything worst. We were trying to look over all of those issues since we don't want it to ruin our vacation. There was only 1 pillows for each guests provided so we asked at the front desk if we can have 1 extra pillow for 2 of us but the answer was "No". That was surprising to me since now a day all hotel provided 2 pillows for each guest. After one of us said that our back was hurting they reluctantly gave us 1 pillow. It was hot while we were there and the air-conditioning wasn't work properly. The room was hot and we can't even adjust our room temperature. There was no amenity that benefit us other than Wifi in this hotel. Overall it wasn't a comfortable stay and the hotel staff wasn't try to make anything better even if it just a simple requested like pillows. If we wasn't already paid for the rest of our trip I would have move to another hotel.
Stayed 3 nights in Sep 2019
Response from 이동준 on 19 Oct,2019
저희 호텔을 이용해주셔서 감사합니다. 만족스럽지 못한 부분이 생겨 죄송합니다. 지적해주신부분을 개선할 수 있도록 건의하여 보다 나은 서비스를 제공해 드릴 수 있도록 노력하겠습니다.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet bowl is very friendly user.. Electricity... bedroom is very condusive..
Stayed 3 nights in Sep 2019
Response from 이동준 on 17 Oct,2019
저희 호텔을 이용해주셔서 감사합니다.

8/10 Good

Selina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
This is my second time stay in Rex 5 mins walk to subway . Close shopping area . Very convienent .
Stayed 6 nights in Apr 2019

8/10 Good

Mr.W

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel is located near Myeong-Dong so it is a good hotel for people doing shopping. The staff can speak Korean, Japanese, Mandarin and English so they can answer questions professionally with good attitude. However, the hotel is old the facilities do need to be improved, especially the lighting in the room and the corridor.
Stayed 1 night in Mar 2019

10/10 Excellent

Rob, Connecticut, USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a great stay. One previous comment says that the hotel seems old’ish but very well taken care of and I 100% agree. The staff was very friendly, especially the breakfast servers. Comfort wise it had all we need and had great sleep. Location is a big plus for this hotel, just minutes from shopping and night food markets. It took us no longer than 1:30 Lgb from ICN to the hotel via express train and then switching to the #4 subway fornone quick additional stop. So many things are accessible by foot if you enjoy exploring things that way.. will definitely consider it again for our next trip to Seoul, whenever that may be.
Stayed 3 nights in Mar 2019

8/10 Good

Yew Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good ol Hotel
It was a good stay where even though the room is dated but it's in very good condition and the hotel certainly is proud of them. Location is good to walk to Namdaemun and about 10 min walk to Myeongdong shopping district. Subway is only 5 min walk away. Lots of local food around.
Stayed 1 night in Dec 2018

8/10 Good

Richard Pheckwan

Liked: Staff & service
Hotel location was convenient for shopping and going around
Stayed 1 night in Dec 2018

10/10 Excellent

kung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Jerry, Los Altos, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at this hotel 3 times. The location is good being near the open-air market and a few steps away from the subway. Also, walking distance from Seoul train station. It is an old hotel but the price is good and rooms are clean. Will stay there again.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
AC did not work. Informed staff about it, but was still not fixed
Stayed 5 nights in Aug 2017

6/10 Okay

Felix

Liked: Staff & service, room comfort
Some buttons are broken. Room quite spacious. Furnitures are old. Good location. Near subway station.
Stayed 5 nights in May 2017

6/10 Okay

Nizaam, R

Nice hotel near Subway, big market Seoul station
Hotel room is nice and clean. You get everyday clean towels even if you dont let you put the sign do not disturb (they put the clean towels in a bag in front of your door). No safe deposit box in room, but at reception desk. Tv, Refrigerator, watercooker in room Across the street little 24/7 shop. Within 10 min walking distance of Seoul station and near Namdeamun market and Meyongdong shopping area.
Stayed 7 nights in May 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
NO TEA/COFFEE SACHETS, AND NO AIR CONDITIONING.
ASSIGND ROOM WAS SMALL AND SMELLY SO THEY UPGRADE US AT NO XTRA COST BUT THE HOTEL AIR CONDITIONING UNIT WAS BROKEN.

4/10 Poor

desmond

Disliked: Cleanliness, property conditions & facilities, room comfort
Very old hotel
Hotel was very old, bed was slanted to 1 side. The carpet was constantly wet at some areas.

6/10 Okay

Delia

Liked: Staff & service
Convenient to shopping, just accross Nandemun mrkt
The front desk are easy to talk to. The hotel's location is convenient.

6/10 Okay

Ek, Singapore

convenient
near to the station and no worries of food. Highly recommend the "Man Bok eatery " near the hotel. Manned by an elderly couple, a minute walk up the slope. The fried pork is delicious! went there nearly everyday for my dinner! :)

8/10 Good

HOI YIN

Liked: Cleanliness, staff & service, room comfort
Close to subway station

6/10 Okay

Verified traveller

Liked: Staff & service
Get what you paid for

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice Location
Conveniently located near to Heoyeon station, walk-able distance to myeongdong and nandaemun

6/10 Okay

CLH, SIN

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel location is great
The hotel location is great. However, the condition of the hotel is old and needs renovation to inject some life into it. The staff are helpful.

10/10 Excellent

Jerry, San Francisco, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good deal for the money
We stayed one night. The location was good being near a subway station, Namdaemoon open market and the heart of the city Myeongdong, all within walking distances. This is the place you want to stay if you want to experience true Korean culture. The hotel is spacious and clean and provides all amenities you could get from more upscale hotels. The rate is really good. Frond desk agents were friendly and polite and will go long distance to accormmodate you. You will not disappointed. We will stay there again next time.

6/10 Okay

diane, SanJose.CA.

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Hope to have better T.V.channel. Like C.N.N.
Prices reasonable if stay long term like a month.if you are not stay long I may not recommend.

6/10 Okay

Lily, Manila Philippines

Disliked: Cleanliness, property conditions & facilities, room comfort
hotel hallway smells strongly of cigarettes
front desk crews are eager to help but most does not speak English. they turn off the airconditioning at the lobby early in the evening but our room airconditioners works okay.Our toilet drainage got clogged twice but their maintenance was quick to remedy the situation.

10/10 Excellent

Steven, Adelaide, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again!
Would definitely stay at Seoul Rex Hotel again. Staff are very welcoming and the location of the hotel is in Hoehyeon-dong which right on Line 4 of the subway system! The room itself is very comfortable and quiet as well.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Thoughtful Staff
We hung a 'Do Not Disturb' sign outside the room. At the end if day,we found a carrier bag with clean towels. The housekeeping is showing thoughtfulness, something which no other hotel would have done. On the last night, the wifi was down. The staff took immediate action to rectify the issue. Though the wifi did not seem to be working for the next 1 hour, but do appreciate the effort they have put in.

6/10 Okay

Verified traveller

Liked: Cleanliness

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dark corridors, dirty looking beige bed sheets, no-working bed side lamb, etc. etc.

4/10 Poor

BINH, Houston

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced, despite the 50% discount! Old hotel, small room, old equipment, expansive restaurant.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
old, dingy hotel
hotel is very old dark and gloomy . should have stayed in a newer hostel or guesthouse.

8/10 Good

Álvaro, Hong Kong / Spain

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very good hotel... Back in the 70s!!!
Really dated hotel, when you get into room it feels you are in an American TV series of the 70s. Staff was very nice and helpful, and the room (Deluxe) was huge, but the owners should really consider to revamp the place because otherwise they gonna be in trouble in The near future!

8/10 Good

Stephanie , San Francisco, USA

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel closed to every places in Seoul.
Very helpful staffs, convince to walk around big shopping mails, restaurants, money exchange and about 10 minutes walking to Seoul station.

10/10 Excellent

Fitriah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mrs A, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
We arrived Seoul and stayed in a hotel which is too small for us we then find Rex hotel nearby, Rex hotel is not the newest hotel but has got comfort and it is clean, affordable . It has standard room space as we travel around in many places. We like the location most and it is so convenient, little shops and restaurants are all around. There is a porridge restaurant I like most. It is just round the corner . There is also bbo bbo chicken nearby are very good. If we are going back to Seoul we will go back to Rex hotel.

6/10 Okay

lilibeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
ok
friendly reception. speaks english,helpful

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not Great
The air conditioner didn't work. The only way I survived the temperature was because I just happen to have a smoking room so I opened the window even though I wasn't ok with keeping the curtains open all night. The carpet was dirty, one of the lamps didn't work, and the remote needed new batteries. While it was worth the low price, I wouldn't stay there again. It reeks of much needed upgrades. The staff was friendly as they could be. Didn't speak much English but that wasn't expected. No airport shuttles, no help with getting taxis with such heavy bags. All they did was point me in the direction of the bus about a mile away. They do have room service and continental American breakfast but it is expensive. 18,000 won just for one person.

10/10 Excellent

Dom, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
It's a well situated hotel with lots of shops and restaurants close to it. Staff are friendly and helpful. Bedroom every day cleaned with efficiency. Air conditioning all the time on when is needed. A big screen to watch korean freeview and a high speed wifi for individual bedrooms. Basically nothing to complain. Hope everyone can enjoy same as me this nice hotel ;)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good price ,and very good location. Condition of hotel is litter old,but for me that's all I want it .it was nice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

6/10 Okay

Tim

Disliked: Staff & service, property conditions & facilities
Good location and big room space but room is a bit dark. No free drinking water is provide. The hotel staff is not friendly and not able to speak and understand English well.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, lots of small restaurants around plus easy access to the market

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Low-priced hotel close to subway station
The hotel is close to a subway station which is easy to transit to other lines. Only a few staff members speak fluent English and are more helpful. Room cleaniness is acceptable but still has room for improvement. Lack basic necessities like toothbrush and toothpaste, laundry bags.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to shopping and Metro
Staff were always helpful when I needed any travel advice. The food is expensive but there are plenty of restaurants across the road and cafes around the corner. The queen deluxe room I had was clean and warm, easy to access and enough for me to stay. Seat warmer on the toilet and refilled shampoo, soaps and lotions - with exception of hair conditioner.