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Reviews of Sheraton Shaoxing Shangyu

5 out of 5
Sheraton Shaoxing Shangyu
1001 JIANGXI ROAD, Shaoxing

Reviews

5.8
Rating 10 - Excellent. 2 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 3 out of 6 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

2.0/10

Amenities

6.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Elite

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year.

2/10 Terrible

Robert

Business traveller
Disliked: Property conditions & facilities, room comfort
Hotels.com SCAM - WRONG LOCALISATION
Hotel is over 40 minutes drive from Shaoxing. Nobody speaks English. Hotels.com promised to give money back as we had to switch hotel due to their wrong information on a website and eventually gave back nothing. Liars and thieves, never will book with them.
Stayed 3 nights in Jul 2023

8/10 Good

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel seems to be primarily for hosting corporate events. Not recommended for a leisure trip to Shaoxing, as it's located an hour's drive away in a far away district Shangyu. Undeveloped land next to it. Impressive lobby, but standard rooms are mediocre. Furniture looking old despite this being a new hotel. Nice view of the river from the rooms. Breakfast 98rmb per person. Gym and swimming pool good.
Stayed 2 nights in Jun 2023

2/10 Terrible

Gu

Stayed 2 nights in Nov 2023

10/10 Excellent

KH

Stayed 7 nights in Oct 2023

10/10 Excellent

Ji ung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Aug 2023