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Reviews of Hotel YAN

3 out of 5
Hotel YAN
162 Tyrwhitt Road, Singapore

Reviews

8.2

Very good

Rating 10 - Excellent. 236 out of 675 reviews" "
Rating 8 - Good. 315 out of 675 reviews" "
Rating 6 - Okay. 80 out of 675 reviews" "
Rating 4 - Poor. 33 out of 675 reviews" "
Rating 2 - Terrible. 11 out of 675 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Enes

Travelled with partner
Liked: Staff & service
Good location and very affordable, at least for the Singapore standards. Near the underground and not far away from the downtown, if you like to walk. However it can be noisy at the night time as the condition of the building is not the best (you will hear water flowing inside the pipes and other people even if they talk normally). Staff at reception is amazing and very helpful. Overall I’m happy with it.
Stayed 3 nights in Mar 2024

10/10 Excellent

Stephen, Bend

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Yan is like a backpakers hotel for adults. The price of the rooms is very good, but they are very small. If you are traveling light you and your bags will fit in the room. The staff is great and always available. The area is very close to public transport and great food.
Stayed 3 nights in Feb 2024

10/10 Excellent

NFN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Single room occupancy, which means tight corners. That said, excellent design in maximizing utility of space available. While one has to climb up small flight of stairs to the single bed, the space below fits small desk, a chair, a sofa, & (below the stairs) even a safe! Tiny fridge under the sink, which stands behind a separate shower stall (next to it a different toilet stall). Definitely great find for the solo budget traveler.
Stayed 2 nights in Feb 2024

8/10 Good

Amanda

Stayed 2 nights in Jan 2024

8/10 Good

Julie

Stayed 7 nights in Jan 2024

8/10 Good

Jihee

Stayed 6 nights in Jan 2024

10/10 Excellent

Lingxiao, Issaquah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
compared to US hotels I'd give it a lower rating since the room was small comparatively and not much privacy (bathroom had see through walls with only a curtain to block from the rest of the room) HOWEVER, I understand it's another country with different standards, especially singapore where things I assume are smaller since land is more expensive, and houses/apts are smaller in general so I feel it's unfair to compare it like that. We also didn't spend much time in the hotel since we were out all the time, so the They had great hotel service, helped us quickly when we asked, in a great location (close to hawker centers, bus/mrt stops) But yeah anyways, my friend says 11/10 and I'll probably say 8/10
Stayed 11 nights in Dec 2023

8/10 Good

Aaron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Quiet
Very clean, but the rooms are a bit small. It is in a quiet area with easy access to the subway and a variety of good restaurants and bars nearby. We would recommend it.
Stayed 3 nights in Dec 2023

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great staff and nice property.
Stayed 3 nights in Dec 2023

4/10 Poor

Pradeepkumar

Travelled with partner
Very small room
Stayed 3 nights in Dec 2023

2/10 Terrible

Pradeepkumar

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very smao
Stayed 1 night in Dec 2023

8/10 Good

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good "Room only" Stay
It was what is was. A comfortable, clean and pleasing hotel room, but with no additional facilities of any sort, including restaurant, bar, laundry etc.
Stayed 2 nights in Dec 2023

10/10 Excellent

MARA

Stayed 4 nights in Dec 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Convenient hotel for an overnight stay. I like that they provide complete toiletries, with vanity kit, sewing kit etc. Their slippers are comfy. Walking distance to Lavender and Bendemeer MRT.
Stayed 1 night in Dec 2023

10/10 Excellent

Georgina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel YAN met my expectations with its convenient location just minutes away from Bendemeer and Lavender MRT stations. There is an abundance of dining options within walking distance. The staff's friendly and helpful demeanor added a personal touch to the experience, ensuring a smooth and enjoyable stay. The room was small but spotless. Hotel YAN proves to be a solid choice for those seeking convenience and hospitality while in Singapore.
Stayed 4 nights in Nov 2023

10/10 Excellent

Mohammadu, Kurunegala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 6 nights in Oct 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a perfectly acceptable hotel in a very central location. We had nice stay and I would book this hotel again if/when we return to Singapore.
Stayed 8 nights in Oct 2023

6/10 Okay

Wakana

Liked: Staff & service
Disliked: Cleanliness
Not clean bed seats.
Stayed 2 nights in Oct 2023

8/10 Good

Wing Shan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there are restaurants and coffee shop arounds the hotel which is convenient. Room is clean, just 3 comments on facilities, 1. I paid extra for balcony but plants outside are all died 2. the stepper for the rubbish bin is broken, so I need to open the cover by hand. 3. TV is not plugged until I request to front desk
Stayed 3 nights in Sep 2023

8/10 Good

Numan

Liked: Cleanliness, staff & service, property conditions & facilities
Room was small but had all the essentials. Staff were helpful. Location was good with variety of transport links.
Stayed 3 nights in Sep 2023

10/10 Excellent

Dan chin

Stayed 1 night in Sep 2023

6/10 Okay

Mengnuo

Stayed 3 nights in Sep 2023

6/10 Okay

Steve

Business traveller
Liked: Staff & service
In between in Singapore
Service is great Lobby is amazing Room is tight and showing some wear Location is near an MRT stop and has some good food offerings in the area
Stayed 2 nights in Sep 2023

10/10 Excellent

TIMOTHY B

Liked: Cleanliness, amenities, property conditions & facilities
nice room. friendly staff. worth the price.
Stayed 2 nights in Sep 2023

4/10 Poor

Siu

Travelled with partner
Disliked: Amenities, property conditions & facilities
Room very small. No table no chair. A bit far away from MRT station or bus stops. TV reception poor and only three channels available. Good to have food courts very close by.
Stayed 3 nights in Aug 2023

6/10 Okay

NADARAJAH

Travelled with family
Liked: Staff & service
No window to view out side.
Stayed 7 nights in Aug 2023

8/10 Good

LAILANI JOY

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Dining is everywhere. Hotel location is convenient for transportation like MRT and near everywhere in downtown. The price is also very affordable and practical.
Stayed 3 nights in May 2023

4/10 Poor

GAONA

Liked: Staff & service
Disliked: Property conditions & facilities
Very small space to put the luggage.
Stayed 2 nights in May 2023

8/10 Good

Patrick, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel in walking distance to mrt, a lot of dining options & 7 11 mart close.
Stayed 2 nights in Apr 2023

8/10 Good

Melanie En

Stayed 1 night in Jan 2023

6/10 Okay

Caroline

Travelled with family
Liked: Staff & service
Very narrow and no view except to the next house. Roomcleaning was not allways done sufficently. The bathroom was only seperated with a window but was quite the best part of the room.
Response from Hotel YAN Team on 18 Jan,2023
Thank you for staying with us and sharing with us your stay experience, noted with thanks. We had great pleasure in hosting you, and our hotel friendly and helpful Team certainly looks forward to welcome you back again anytime and be of good service to you. Have a lovely day! Thank you.

8/10 Good

Ju-Yi

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2022
Response from Hotel YAN Team on 27 Dec,2022
Thank you for staying with us, we had great pleasure in hosting you. We look forward to welcome you back again anytime! Have a lovely day!

8/10 Good

Hoa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
The staffs are pretty friendly and helpful.
Stayed 3 nights in Nov 2022
Response from Hotel YAN Team on 24 Nov,2022
Thank you for staying with us and we had great pleasure in hosting you. Thank you for your kind compliments to our Team, greatly appreciated. Our friendly and helpful Team looks forward to welcome you back again anytime! Have a lovely day! Thank you.

8/10 Good

Miki

Stayed 5 nights in Sep 2022

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Dirty, Not Worth It
They need to have some professional cleaning here. It was disappointing to see a tiny spider on my pillow. Bed lights not working and full of dusts. Remote control and kettle with dusts. TV only 3 channels to choose from. And TV LCD colours is horrible. Air conditioning have a noisy noise, it's not the quiet type. They need to fix it. When taking a shower, even though turnup the heater, but it's still cold an dthats because the sliding door is unable to close fully. Resulting a gap for the cold air to stream into the shower room. :( No hair dryer. Room small. Overall regretted spending so much money on it. Really not worth it. Stayed for two nights and that's why no room service/daily housekeeping. If anything I need I have to go down and ask for it. Overall, horrible wasted money experience. Not recommended. Spend your money elsewhere will be so much worth it.
Stayed 2 nights in Jun 2022
Response from Hotel YAN Team on 7 Aug,2022
Thank you for your kind feedback, necessary actions will be taken. Apologies for the unfortunate experience and any inconvenience caused. We look forward to have an opportunity to serve you well again. Wishing you a pleasant day. Thank you.

8/10 Good

Pamela

Stayed 1 night in May 2022

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful and friendly
Stayed 1 night in Apr 2022

8/10 Good

Joshua

Stayed 1 night in Mar 2022

6/10 Okay

JAMIE, SINGAPORE

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel itself is clean and modern looking, however, the room is a bit too small and not even a dining table in sight. The air con was noisy which means it lacked servicing and the fridge was extremely small too. I did like the rain shower head though.
Stayed 1 night in Nov 2021
Response from Hotel YAN Team on 20 Dec,2021
Thank you for staying with us and sharing your stay experience with us. We had great pleasure in hosting you and treasure your presence with us. We appreciate your feedback and well noted. We apologize for any inconvenience caused and hope to have an opportunity to serve you well in your next visit. We do have bigger rooms available, room rates differ with room size. Our friendly and helpful Team looks forward to welcome you back again anytime and we will do our best. Wishing you a lovely day! Thank you.

4/10 Poor

Sarah

Disliked: Cleanliness, property conditions & facilities
Toilet bowl was broken. Room is small. Toilet door cannot seal tight.
Stayed 1 night in Sep 2021
Response from Hotel YAN Team on 17 Sept,2021
Thank you for staying with us and sharing your feedbacks with us. We apologize for the unfortunate experience and have taken action accordingly. We look forward to have an opportunity to serve you well again. Thank you.

8/10 Good

Verified traveller

Stayed 1 night in Jul 2020
Response from Hotel YAN Team on 4 Aug,2020
Thank you for staying with us, we had great pleasure in hosting you. Our Team looks forward to welcome you back again anytime. Have a lovely day! Thank you.

10/10 Excellent

Jia Wei

Liked: Staff & service
Stayed 2 nights in Apr 2020
Response from Hotel YAN Team on 7 Apr,2020
Thank you for staying with us and giving us your high ratings, greatly appreciated. We had great pleasure in hosting you and our Team looks forward to welcome you back again anytime! Wishing you all the best! Thank you.

8/10 Good

Sheryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely will restay. Clean & quality.
Stayed 1 night in Mar 2020
Response from Hotel YAN Team on 7 Apr,2020
Thank you for staying with us and giving us your good review, greatly appreciated. We had great pleasure in hosting you and we certainly look forward to welcome you back again anytime! Hope to see you soon and we awaits to serve you well. Wishing you a lovely day! Thank you.

6/10 Okay

Blackie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No hair dryer. Late check in but late check out wasn't recommended by staff. Pictures deceiving, room small
Stayed 1 night in Mar 2020
Response from Hotel YAN Team on 31 Mar,2020
Thank you for staying with us. We had great pleasure in hosting you and we value your stay with us. We appreciate your feedbacks. Hair dryer is available at the Reception upon request. Our Team looks forward to welcome you back again anytime and we hope to have an opportunity to serve you well. Wishing you a lovely day! Cheers!

10/10 Excellent

P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little small cozy room that is good for one (or two small people). Loved the place, would defos be back!!!
Stayed 2 nights in Mar 2020
Response from Hotel YAN Team on 25 Mar,2020
Thank you for staying with us. We had great pleasure in hosting you and we truly treasure your presence with us. Thank you for your kind compliments and your consideration to stay with us again, greatly appreciated. Our friendly and helpful Team always welcome you back! Wishing you a lovely day. Thank you.

10/10 Excellent

Art

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Hotel YAN Team on 9 Mar,2020
Thanks for staying with us, we had great pleasure in hosting you. Thank you for your high ratings, deeply appreciated. Our friendly and helpful Team looks forward to welcome you back again anytime. Best Wishes.Thank you. Cheers!

8/10 Good

Kenneth

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Overall is good
Overall its good. Nice location surrounded by all the eatery. Friendly n helpful receptionists. Cool lobby and room's designed. Even snacks and soft drink is provided. The only cons are room a bit small n water heater only last for 10 mins?
Stayed 4 nights in Jan 2020
Response from Hotel YAN Team on 14 Feb,2020
Thank you for staying with us. We had great pleasure in hosting you and we truly treasure your presence with us. We appreciate your feedbacks and well noted. Thank you for your kind compliments, greatly appreciated. Our friendly and helpful Team looks forward to welcome you back again anytime! Thank you.

10/10 Excellent

Dominic, Lincoln

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet lovely hotel lots of food options outside the hotel.
Stayed 3 nights in Dec 2019
Response from Hotel YAN Team on 14 Feb,2020
Thank you for staying with us. We had great pleasure in hosting you and truly treasure your presence with us. Thank you for your kind compliments, greatly appreciated. Our friendly and helpful Team looks forward to welcome you back again anytime! Have a lovely day. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019
Response from Hotel YAN Team on 14 Feb,2020
Thank you for staying with us. We truly enjoyed having you with us. Our friendly and helpful Team looks forward to welcome you back again anytime! Thank you.