BBQ/picnic Area
Check availability

Reviews of Momentus Serviced Residences Novena

3.5 out of 5
Momentus Serviced Residences Novena
12 Shan Rd, Singapore

Reviews

8.4

Very good

Rating 10 - Excellent. 5 out of 15 reviews" "
Rating 8 - Good. 7 out of 15 reviews" "
Rating 6 - Okay. 3 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

8.4/10

Cleanliness

7.0/10

Staff & service

7.6/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
The staff was always courteous and professional. The room was small but we'll designed. Never heard from neighboring parties. Liked the Novena area..a lot.
Stayed 27 nights in Mar 2024

10/10 Excellent

Seng-Hoe

Travelled with family
Liked: Cleanliness, property conditions & facilities
Amazed at having such service apartment in Balestier area. Good convenient and clean!
Stayed 6 nights in Mar 2024

8/10 Good

stewart

Travelled with family
Liked: Room comfort
Stayed 15 nights in Oct 2023

10/10 Excellent

Jussi

Stayed 13 nights in Dec 2022

8/10 Good

Nur Syazwani

Travelled with family
Liked: Cleanliness, room comfort
Clean, helpful staff, great location
The apartment has all the amenities we needed: stove, microwave, toaster, sink, washer/dryer, 1 bedroom, bathroom, a living space equipped with WiFi and TV, and a large balcony to dry clothes. The apartment is clean and safe, the security is on guard 24h and friendly. The only setback was our washer/dryer did not work when we got there, which then we had to communicate back and forth to get it fixed for the following 4 days. We recommend to check all your amenities on the first day to avoid our experience. Outside of that, communication was good and staff was very helpful. Location was 10/10 as it is only 7 minutes walk to nearest train station and a mall with restaurants and shops/groceries. Grab & Taxi readily available.
Stayed 8 nights in Apr 2022

6/10 Okay

Timothy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Construction noise a big problem here and likely will be for years to come thanks to the hospital next door. The rooms are definitely NOT sound proof so don't expect to be able to work here. Speaking of working, they also don't provide a good desk and chair to work from, not enough space in the unit, and now I have a very bad back.
Stayed 28 nights in Mar 2022

6/10 Okay

Valerie

Travelled with partner
Liked: Property conditions & facilities
Apartment was generally clean and housekeeping is once per week. I was surprised that the toilet bowl seat had a lot of stains from previous tenants and that the shower drain made noise during showering. My unit was also a subunit so I could hear all the activities of the neighboring tenant which was uncomfortable. The swimming pool is located next to the reception so everyone who checks in will see the people using the pool. In a way that doesn't allow for privacy. Receptionists were helpful but i had to keep going down to get amenities like toilet paper and garbage bags so it was slightly inconvenient.
Stayed 20 nights in Dec 2021

10/10 Excellent

KAMING

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean, reasonable distance to MRT station, 7 minutes walk from platform to door.
Stayed 9 nights in Oct 2021

10/10 Excellent

Li Cheng

Travelled with family
Liked: Cleanliness, room comfort
If you have a wheelchaired person with you...
Facilities are new, staff are friendly, beds are comfortable, environment is pleasant and can easily assess to public transports. Can do simple cooking. Only thing is that for wheelchaired bound person, it will not be easy to bath. And going out on foot is difficult as the roads are uneven and with quite a bit of ups and downs. You got to have strong hands to push around. If you drive, that is not an issue.
Stayed 13 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was extremely easy, from check in to booking a slot for use of the swimming pool. My only complaint was that having booked a 2 bedroom for 4 people even though there were only 2 people occupying the facility I was disappointed that there was only 2 chairs at the dining table and only 1 2 seater sofa in the lounge area. This would have been a little uncomfortable if there had been 4 of us staying.
Stayed 10 nights in May 2021

8/10 Good

CY, Singapore

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet environment. Room has only blinds and hall has day curtains which do not provide sufficient privacy.
Stayed 6 nights in Oct 2020
Response from The Management on 29 Oct,2020
Dear Guest, On behalf of Ariva on Shan Serviced Residences and staff. Thank you so much for taking the time to leave your feedback. We are glad to hear that you had a pleasant stay and we hope to see you again soon. Best Regards The Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Apr 2019
Response from Ariva on 1 May,2019
Dear Anonymous, Thank-you for your generous & kind review! Looking forward to your future stay with us again! Ariva on Shan Serviced Residences

8/10 Good

Verified traveller

Stayed 10 nights in Mar 2019
Response from Ariva on 1 May,2019
Dear Anonymous, Thank-you for your generous & kind review! Looking forward to your future stay with us again! Ariva on Shan Serviced Residences

8/10 Good

Anonymous, New Zealand

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
We liked the cleanliness of the units and staff were nice. We didn't like the size of the unit as it was very small and not enough seating in the living area and the bedroom was very small as well. There was no outdoor furniture so we didn't use the balcony. It was hard to find Reception as there is no external signage or dedicated entrance.
Stayed 7 nights in Dec 2018