Staff was pleasant but...
Wi Fi system kept going down, the power to the ENTIRE hotel went out for 7 hours, one of two elevators broke down, the room had no window and no refrigerator, the shower leaked out onto the bathroom floor, the TV only had 4 working channels none of which were international English like CNN or BBC, etc., the ice machine on the floor did not work, the toilet did not flush well, no bottled water was provided by the hotel and none was available from the vending machine on the floor