Tranquerah Resorts

"clean room"

"When I arrived at the hotel, I couldn't contact anyone. No one answered the phone and I waited a long time before the call was returned. When I got in, I found that the sheets and bath towels in the room were dirty, there was no toilet paper, the shower head in the bathroom was about to fall off, and the toilet was also dirty. I won't live in this room anymore."

"Room was big and comfy Spa was lovely Pool was great but could do with some Sun lounges as no where comfy to sit Great location "

"If the hotel can wash the carpet in the hotel's corridors and rooms. Lot of stains on the carpet."

"Spacious amd clean two bedroom apartment for 6 of us (with two elementary school-going children). Everything works well from wifi, electronics, water heater and aircons. Location was great as it's just 5-10 mins drive from central Malacca with many great dining options nearby. Will consider staying again next time."

"The staff exhibited a welcoming and courteous demeanour. The room was immaculate, and the service was exceptional. Notably, the security guard employed during the night shift diligently verified the identities of individuals visiting the hotel during early hours, ensuring that only hotel guests were allowed access. This proactive measure has significantly enhanced the safety and security of all hotel guests. "

"It was a really good stay, and my kids loved the room so much—it felt very comfortable for our family. Easy check in. The location is very strategic, right in the middle of most attractions in Melaka, which made traveling around easy and convenient. I was also pleasantly surprised by the lift; it was much better than what I had expected from the Google reviews. It would be even more complete if there were a convenience store and a laundry place within the apartment."

"Everyone were amazing, front staff very polite and helpful "

"Very nice hotel to stay with. Clean and comfort. "