Ueno Hotels with Shuttle Services

"A great location with incredibly friendly and helpful staff. They couldn’t be more accommodating to tourists."

"Rooms comfortable, but very dated, and generally quite shabby. Hotel is split across numerous different annexed levels. Had to skip the breakfast service due to huge queue/ inadequate provision for number of guests. This hotel needs renovation."

"Room too small"

"Thoroughly enjoyed our stay and would definitely consider staying here again for our next stay in Tokyo. Clean rooms and very quiet! Comfortable bed and lounge access was very convenient--The food was also pretty good. Staying on the premium floor was great because of the fantastic view, so highly recommend doing so as well."

"Very close to Terminal 3. Clean and the bed is very comfortable. Breakfast is great."

"Very clean and the room size was very large compared to other similarly priced hotels in the other"

"10 minute walk to Shinjuku station. Nice and quiet on the weekends. Would definitely stay here again. "

"Breakfast in Japan is a little unusual for American visitors. They have a nice variety but a lot of it is frankly not breakfast food the bar at the top of the building was nice. The sushi was just OK."

"I recently stayed at Keio Plaza Hotel and had a bit of a mixed experience overall. When I first checked in, I was assigned a room in the South Tower that hadn’t been renovated yet. Unfortunately, the room felt quite dated and a bit worn, and it gave off a slightly unclean impression despite being serviced. That said, the highlight of my stay was definitely the staff. I spoke with the front desk about my concerns, and they were incredibly friendly, understanding, and professional. They offered me the option to upgrade, and I decided to go for it. I’m really glad I did. The upgraded room was a completely different experience: modern, clean, and very comfortable. While I do think the unrenovated rooms could use some attention, the excellent service and the quality of the upgraded accommodations really turned things around for me. If you’re planning to stay here, I’d definitely recommend opting for one of the renovated rooms from the start."