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"The place was beautiful and clean , the staff were helpful . All my friends were so happy we chose this hotel. "

"We were very pleased with the stay "

"ロイヤルプレミアムホテルでは、とても歓迎され、リラックスできる時間を過ごすことができました。特にダさんとアンナさんに感謝したいです。彼らはいつも笑顔を絶やさず、私たちのために期待以上の対応をしてくれました。ホテルはすべての場所に近く（徒歩5分以内）、ベッドはとても快適で、部屋も清潔でした。私たちは2つの部屋に滞在しましたが、8階のファミリースイートは素晴らしかったです。次回タイに来るときも、ぜひまたここに泊まりたいです。"

"My daughter and I arrived at 730 am from an overnight flight from Australia, the staff were +++ accomadating, They offered us showers and food, also the staff organised the all the tours (somewhat cheaper than other places) whilst we stayed there. The room were +++ clean and the breakfast was +++ tasty and plentlyful. Very central location to the whole of the french region in Hanoi, would totally recommend staying there again. "

"Clean room "

"Staff are excellent Very friendly and kind also room is so clean! It was very comfortable stay! "

"Breakfast buffet was excellent. "

"The glamorous of the whole building, its flawless management operation and its positioning on the riverside is spectacular, there bedroom suites are beautiful and very comfortable! A special mention and acknowledgment to a very young gentleman ( hotel manager) JORGE ! His enthusiasm in his everyday managerial operations is outstanding and to the highest professional standards! "

"Another amazing stay at another Meliá resort. No matter where I go, it’s always an exceptional experience. Meliá Hanoi offered an incredible massage and spa service, and the breakfast buffet had endless fresh options. The lounge provided the perfect ambiance with a flawless mix of drinks. And the staff… “incredible” doesn’t even begin to describe them. Every team member at Meliá Hanoi was kind, hospitable, attentive, and genuinely eager to help. Whenever I return to Hanoi, this will be my first choice."