ECM, Yamanashi hotels

"The hotel was so beautiful and the attention to detail was great. The staff was friendly and helped us with everything. They also spoke English. We were given yukatas to wear and they were really pretty. The food was amazing, everything was really fresh. The in room bath had amazing views to Mt. Fuji and was relaxing. They also have a shuttle that picks you up from Kawaguchiko station at 8, 8:30 9 and 10 am. We ended up taking a taxi from the station to the hotel but we took the shuttle back to the station and it was comfortable and fast. I don't recommend walking to the hotel from the station because there are no side walks in the town and the cars pass really close to pedestrians. Overall, a great and highly recommended experience and place to stay!"

"The hotel is great. The rooms are confortable and beautiful and the lake’s view is very nice. The food (dinner and breackfast) is delicious. The staff from the hotel is really helpfull. "

"Excellent stay. Free shuttle from Mt Fuji station. Staff had amazing service. Very hospitable."

"Great customer services "

"Nice hotel with good connectivity to express bus to various area and also have a free shuttle service."

"Overall an excellent experience! The food to die for. We had half-board and really enjoyed the breakfast and kaiseki dinner. The free onsen, free snacks, daily wine tasting... We had it all. And of course, the breathtaking views of the Mt. Fuji right from our balcony. "

"I love their breakfast. Their shuttle from hotel and to the station is awesome. The staff are nice"

"You need to make a reservation at the hotel in advance if you would like to eat there. Otherwise there are a lot of nice places around the lake. "

"Beautiful location with stunning view of Mount Fuji. It's quiet and tranquil with lovely walks alongside the lake. It is a bit of a way to Kawaguchiko station where all the sightseeing buses start and end but the hotel has a free shuttle there and it's super busy in the town so it's great to come back to the peace and tranquility. Book in advance for the hotel restaurant."