- Liked: Cleanliness, property conditions & facilities, room comfort
- Disliked: Staff & service
Stayed 1 night in Jul 2018
Overview of castro Exclusive Residences SPA Sagrada Familia
Photo gallery
Guest reviews
Very Good
381 reviews
Amenities
- Pool
- Free WiFi
- Kitchen
- Air Conditioning
Map
Carrer de Provenca, 414, Barcelona, Barcelona
What's nearby
Sagrada Familia3 min walk
Hospital de Sant Pau15 min walk
Casa Mila15 min walk
Barcelona (BCN-Barcelona Intl.)17 min drive
Choose dates to view prices
Free cancellation on all units
Book with confidence knowing you'll have flexibility if plans change.
Exclusive Apartment, 3 Bedrooms
Photos of Exclusive Apartment, 3 Bedrooms
Exclusive Apartment, 3 Bedrooms
Room amenities
- City view
- Sleeps 6
- 1 King Bed OR 4 Single Beds
More detailsDeluxe Apartment, 3 Bedrooms
Photos of Deluxe Apartment, 3 Bedrooms
Deluxe Apartment, 3 Bedrooms
Room amenities
- City view
- Sleeps 6
- 1 King Bed OR 4 Single Beds
More detailsBasic Apartment, 3 Bedrooms
Photos of Basic Apartment, 3 Bedrooms
Basic Apartment, 3 Bedrooms
Room amenities
- City view
- Sleeps 6
- 1 King Bed OR 4 Single Beds
More details
About this area
Barcelona
Located in Barcelona's Eixample neighbourhood, castro Exclusive Residences SPA Sagrada Familia is in the city centre and near a metro station. Port Vell and Port Olimpic are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Rambla and Boqueria Market. Consider Parc del Forum for a night out, and don't miss Barcelona Zoo if you're travelling with kids.
What's nearby
- Sagrada Familia - 3 min walk
- Hospital de Sant Pau - 15 min walk
- Casa Mila - 15 min walk
- Passeig de Gracia - 18 min walk
- Casa Batllo - 7 min drive
Getting around
- Verdaguer Station - 4 min walk
- Barcelona Arc de Triomf Station - 18 min walk
- Barcelona (BCN-Barcelona Intl.) - 17 min drive
About this property
Property amenities
Pool/Spa
3 Indoor pools
Hot tub
Sauna
Steam room
Massages
Spa services
Spa treatment rooms
Body treatments
Body scrubs
Sports massages
Aromatherapy
Swedish massages
Ayurvedic treatments
Hydrotherapy
Facials
Body wraps
3 treatment rooms
Internet
Free WiFi
Parking and transport
Self-parking: EUR 30 per day (in/out privileges)
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Family friendly
Cots (infant beds): EUR 20 per stay
Children stay free
Childcare (surcharge)
Kitchen
Fridge (full size)
Hob
Microwave
Dishwasher
Cookware/dishes/utensils
Dining
Continental breakfast available for a fee daily 9 AM–11 AM: EUR 19.90 per person
1 restaurant
Bedrooms
Memory-foam mattress
Bathrooms
Separate bathtub and shower
Bidet
Deep-soaking bathtub
Hydromassage showerhead
Hairdryer
Living spaces
Dining room
Entertainment
52-inch LCD TV with cable service
Outdoor areas
Furnished balcony
Rooftop terrace
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Work spaces
Desk
Climate control
Air conditioning
Pet friendly
EUR 20 per pet per night
Pets allowed in specific rooms
Cats and dogs welcome
Suitability/Accessibility
Lift
Soundproofing
Services and conveniences
Concierge services
Tour/ticket assistance
Safe
Multilingual staff
Iron/ironing board
Phone
Luggage storage
Blackout curtains
Front desk (limited hours)
Location highlights
Near a metro station
Near a train station
In the shopping district
In the city centre
Things to do
Health club
Indoor pool access nearby
Health club access nearby
Pilates classes on site
Aerobics classes on site
General
20 rooms
5 floors
1 building
Built in 2011
Art Deco architecture
Where to eat
Meridian – Restaurant with a bar offering Mediterranean cuisine. Serves lunch on selected days. Reservations required.
Policies
Check-in
Check-in available 24 hours
Early check-in subject to availability
Express check-in
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
Express check-out
Special check-in instructions
- The front desk is open daily from 9 AM - 6 PM. <br />For more details, please contact the property using the information on the booking confirmation.
- 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
Pets
- Pets are allowed for an extra charge of EUR 20 per pet, per night.
- Dogs and cats only
- Specific rooms only
- Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 5 children stay free when using existing bedding.
- Cots (infant beds) are available for EUR 20 per stay.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: EUR 500.00 per stay
- A tax is imposed by the city: EUR 3 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for continental breakfast: EUR 19.90 per person (approximately)
- Airport shuttle fee: EUR 99.00 per vehicle (one way)
- Self-parking fee: EUR 30 per day (in/out privileges)
- Pet fee: EUR 20 per pet, per night
- Early check-in fee: EUR 20 (subject to availability)
- Late check-out fee: EUR 100 (subject to availability)
- Crib (infant bed) fee: EUR 20 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests booking non-refundable rates will be charged the full cost of their stay immediately after booking. To complete the reservation process and obtain additional information, please contact the office using the information on the reservation confirmation received after booking.
Property registration number HUTB-01844
We should mention
Cash transactions at this property cannot exceed EUR 2500 due to national regulations. For further details, please contact the property using the information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Property is also known as
- castro Exclusive Residences SPA Sagrada Familia Apartment
- castro Exclusive Residences SPA Sagrada Familia Barcelona
- castro Exclusive Residences SPA Sagrada Familia
- castro Exclusive Residences SPA Sagrada Familia Barcelona
- castro Exclusive Residences SPA Sagrada Familia Aparthotel
Guest reviews
- Disliked: Staff & service, property conditions & facilities, room comfort
The check in process is 100% self service through a kiosk. It’s not very user friendly and when you call for assistance the staff is not very nice or helpful. The air conditioner in our apartment wasn’t working when we checked in, they told us we needed to wait until the next day for someone to come look at it.
Stayed 1 night in Jul 2018
Good Apartment, Terrible Customer Service
We made a reservation for a 3-bedroom, 2-bathroom apartment 10 months ahead of our trip. On the day of arrival, they sent an email at 10:45 AM informing me the apartment was not available, and they had to move us to another location, 20 mins walking distance from their Sagrada Familia building. We ended up taking a taxi to the new location. We couldn't get into the apartment building, and no one was in the office when we arrived in the mid afternoon. There was no phone at the entrance of the building. I ended up having to make a long distance call to their main office. After talking to a lady on the phone and waiting for over 30 minutes on the street, someone finally came to let us in. The apartment we ended up staying in only had 2 bedrooms, 1 bathroom, not the 3-bedroom, 2-bathroom, with SPA access. I called back, tried to talk to their manager about this, but he was not available. I finally got a phone number for the manager and talked to him on our last day of stay. He told me to sent an email for the complaint. I did so, and no one has replied in over a week. I made the reservation through Expedia, and they sent emails about this on my behalf with no success. All I asked for is a refund for the price difference between the two apartments, and the taxi charge, which is more than fair. This facility could have been great if they staff it accordingly. Key system and technology still can't replace true customer service.
Pros: Size and location of the apartment
Cons: On site customer support and overall customer service could be improved
Stayed 3 nights in Jun 2018
- Liked: Cleanliness, room comfort
Nice apartment very central
Great apartment, close to other areas via the fantastic Metro service. Swimming pools only to be used by 17 years and older not ideal for the younger family's--not very clear when booking. Terrible check and check out procedure, pretty much un-manned reception area, tried to book a locker on the last day before flight pretty impossible to get, gave up in the end as no help given.
Stayed 4 nights in Mar 2018
- Liked: Cleanliness, staff & service, room comfort
Good location
If you are visiting Barcelona but do not want the hussle of city centre this is for you. Good metro links within 5m walk and great for Sagrada Familia also several good restaurants near by. Room was a slight disappointment, it took two hours to get in as the staff were at lunch. We were told (Saturday) on arrival our shower screen was broken but it would be replaced Monday, one week later still not replaced. Rooms were nicely cleaned every day but no fresh toiletries so we had to buy some from supermarket opposite. High speed Wi-fi did not work. Other than above minor issues we had a pleasant stay.
Stayed 7 nights in Oct 2017