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Expedia-verified reviews
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3.9 of 5 guest rating
Room type Options Nightly price Book
Grand Double or Twin Room, 1 Bedroom
47 square metres
1 Queen Bed 2 Single Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Deluxe Double or Twin Room
37 square metres
1 Queen Bed 2 Single Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Family-friendly hotel with 2 restaurants and full-service spa

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Outdoor pool
Laundry facilities

Location

Located near the beach, this family-friendly hotel is 5.6 mi (9.1 km) from Ria Bintan Golf Club and 16.4 mi (26.5 km) from Gunung Bintan.

Hotel features

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a rooftop terrace are on-site.

Room amenities

All 195 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and LCD TVs with cable channels. Guests will also find balconies, 24-hour room service and minibars.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Grand Lagoi Hotel by Nirwana Gardens features an outdoor pool and a fitness centre. Dining is available at one of the hotel's 2 restaurants. The property also offers a nearby corner/local shop. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Wireless Internet access is complimentary.

This family-friendly hotel also offers a kid's pool, a rooftop terrace and tour or ticket assistance. Guests can use the outdoor pool at a partner property. On-site self-parking is complimentary.

Grand Lagoi Hotel by Nirwana Gardens is a smoke-free property.

  • Barbecue grill(s)
  • Picnic area
  • Free ferry terminal shuttle
  • Bar/lounge
  • Lift
  • Rooftop terrace
  • Fitness facilities
  • Full-service spa
  • 24-hour front desk
  • Free breakfast
  • Billiards or pool table
  • Spa treatment room(s)
  • Grocery/convenience store
  • Porter
  • Tours/ticket assistance
  • Meeting rooms 3
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Outdoor pool
  • Smoke-free property
  • Children's pool
  • Safe-deposit box at front desk
  • Free area shuttle
  • Luggage storage
  • ATM/banking
  • Number of restaurants - 2
  • Concierge services
  • Designated smoking areas
  • Laundry facilities
  • Total number of rooms - 195
  • Arcade/game room
  • Wedding services
  • Garden

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Indonesian
  • Japanese
  • Chinese

Parking

Free self parking

Room Amenities

Grand Lagoi Hotel by Nirwana Gardens offers 195 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and a bidet. This Bintan hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • Rollaway/extra beds (surcharge)
  • Air conditioning
  • Minibar
  • Free WiFi
  • Coffee/tea maker
  • Hair dryer (on request)
  • Daily housekeeping
  • Bidet
  • Free bottled water
  • Desk
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • LCD TV
  • Slippers
  • Number of bathrooms - 1
  • In-room safe (laptop compatible)
  • Shower only
  • Balcony
  • Cable TV service
  • Room service (24 hours)

Where to Eat

A complimentary breakfast is offered.

Village Cafe and Resto – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Bar7 – Overlooking the ocean, this bistro specialises in international cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

V Spa has 2 treatment rooms. Services include massages and body scrubs.

The spa is open daily.

  • Number of treatment rooms 2
  • Body scrubs
  • Massages

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 11:00 PM

Minimum check-in age is 17

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for IDR 750000.00 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests have access to the pool and beach facilities at a nearby partner property. Shuttle service is provided.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Union Pay

No cots (infant beds) available

No pets or service animals allowed

Cash or credit card deposit required

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 1900000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 1000000 (from 3 to 11 years old)

The charges below are included in your overall room price:

  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: IDR 750000.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Swiss-Belhotel Lagoi Bay Bintan Hotel
  • Swiss-Belhotel Lagoi Bay Bintan
  • Grand Lagoi Village Hotel
  • Swiss Belhotel Lagoi Bay Bintan

We should mention

This property offers transfers from the ferry terminal. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.

No pets or service animals are allowed at this property.

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