Ratings based on 247 verified reviews

4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 24 Apr 2020
Its a new hotel, everything is beautifully done, very nice setting, friendly staff, great breakfast buffet, nice lobby/bar entertainment.
Comment from Hotel Management
27 Apr 2020 by Christine C, Hotel Management
Thank you for choosing to stay at Grand Hyatt Manila! We appreciate the kind words you have shared with us and we are delighted to know that you had an exceptional guest experience. Once again, thank you and we hope to welcome you back at the hotel soon.
4 out of 5
by a verified traveller

Posted 6 Mar 2020
Excellent hotel but room service food quality and flavor need upgrading. Overall, the hotel is world class.
Comment from Hotel Management
31 Mar 2020 by Christine C, Hotel Management
Thank you for the kind words. We’re happy to hear you’ve enjoyed your stay and we’ll be sure to pass on your compliments to our chefs and staff. We look forward to serving you again soon!
5 out of 5
by a verified traveller from Vallejo,California

Posted 23 Feb 2020
The property was excellent. Updated bathroom.It has a wonderful jacuzzi and of course the shower was amazing.You have the option to choose from a shower head or ceiling shower. The swimming pool was awesome.
Comment from Hotel Management
31 Mar 2020 by Christine C, Hotel Management
Thank you for taking the time to share your experience at Grand Hyatt Manila, Mr Howard. We’re happy to hear you’ve enjoyed your stay and the amenities we had to offer. We look forward to seeing you again soon!
5 out of 5
by a verified traveller

Grand Hyatt getaway

Posted 17 Feb 2020 on Hotels
Really good and comfortable experience. Didn’t know that they have a Grand Club so I’m curious to know how I can get access to that and spend some chill time over there
Comment from Hotel Management
31 Mar 2020 by Christine C, Hotel Management
Thank you for choosing to stay at Grand Hyatt Manila. We are glad you enjoyed your stay with us. For future reference, you may book a room with Club access or a Suite to gain exclusive access to the Grand Club.
5 out of 5
by a verified traveller from Chicago

Posted 17 Feb 2020
Absolutely beautiful hotel. Everything was immaculate. Totally worth the spend.
Comment from Hotel Management
31 Mar 2020 by Christine C, Hotel Management
Thank you for the amazing review, Ms. Corina. Our team works hard to offer only the best to our guests, so we’re happy that reflected in your last visit. We hope to see you again soon!
5 out of 5
by a verified traveller

Posted 16 Feb 2020
The property is beautiful and clean. It is only 2 years old, so i hope they keep it grand.
Comment from Hotel Management
31 Mar 2020 by Christine C, Hotel Management
Thank you for your kind words. We are glad you enjoyed the amenities during your stay at Grand Hyatt Manila. We look forward to welcoming you back.
5 out of 5
by a verified traveller from Sydney

Posted 10 Feb 2020
An amazing hotel near the Main Street of BGC and Uptown Mall. The rooms are spacious with amazing views of the city. Great pool and spa facilities. Make sure to check out the the fantastic view at the rooftop bar “The Peak” as well grab a few drinks.
Comment from Hotel Management
31 Mar 2020 by Christine C, Hotel Management
Thank you for taking the time to share your experience at Grand Hyatt Manila, BreakingSydney. We are glad you had a memorable stay with us. Our team works hard to provide each guest a grand experience, and we’re happy to hear we delivered. Hope to see you again soon!
5 out of 5
by a verified traveller

Posted 28 Jan 2020 on Hotels
Awesome
5 out of 5
by a verified traveller

Posted 27 Jan 2020 on Hotels
Loved every detail of thought put in this hotel!
Comment from Hotel Management
27 Jan 2020 by Christine C, Hotel Management
Thank you for your kind words. We are glad you enjoyed the amenities we had to offer at Grand Hyatt Manila. We look forward to welcoming you back soon.
5 out of 5
by a verified traveller

Awesome place to stay in Manila

Posted 25 Jan 2020 on Hotels
This hotel is fabulous. The only downside is that the pool was closed during my stay but you can't do much about a volcano erupting just outside the city a week earlier. I have nothing but praise for the hotel and highly recommend staying there.
Comment from Hotel Management
27 Jan 2020 by Christine C, Hotel Management
Thank you for choosing to stay with us, Chad. . We’re glad that your visit at Grand Hyatt Manila went smoothly. Our team works hard to provide each guest a grand experience, and we’re happy to hear we delivered. Hope to see you again soon!