Interior

Reviews of Mount Gravatt Guesthouse

3 out of 5
Mount Gravatt Guesthouse
2/5 Howsan Street, Mount Gravatt East, QLD

Reviews

9.6

Exceptional

Rating 10 - Excellent. 72 out of 85 reviews" "
Rating 8 - Good. 7 out of 85 reviews" "
Rating 6 - Okay. 4 out of 85 reviews" "
Rating 4 - Poor. 1 out of 85 reviews" "
Rating 2 - Terrible. 1 out of 85 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

jan

Disliked: Staff & service
My flight was cancelled So I could not make it as it was nonrefundable They did not want to consider any discount for next day Which was requested by expedia. lost the full a.ount and booked other hotel
Stayed 1 night in Feb 2024
Response from Owner on 22 Feb,2024
Unfortunately we can't be responsible for flight cancellations. We would suggest in future taking out travel insurance or claiming from the airline, who are responsible for covering hotel when flight is cancelled. We received no notification of any kind regarding this cancellation and also no communication from Expedia or yourself. We were fully booked out the following evening so we could not have accommodated you the following evening. If Expedia have told you they requested a discount this is incorrect they would have seen we had no availability as fully booked being a small boutique guest house.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay, responsive owners
This was an excellent sharehouse/guesthouse experience, where the owners are responsive, the rooms are very pleasant, and the location is very convenient for public transport with many nearby amenities. An excellent place to stay while keeping costs under control, particularly for longer periods, if visiting Brisbane.
Stayed 4 nights in Oct 2023
Response from Owner on 5 Nov,2023
Thanks David for your awesome review, we are glad you enjoyed staying at our convenient guesthouse.

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet clean property with very good facilities. Aeron and Carl were fantastic hosts, were there for you without imposing. Nothing was too much trouble. Will definitely return again.
Stayed 2 nights in Oct 2023
Response from Owner on 19 Oct,2023
Thanks for your wonderful review. See you again next time you are in Brisbane.

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hosts were very nice and attentive. Very knowledgeable about the area and hospitable. Would have no hesitation in staying there again.
Stayed 3 nights in Sep 2023
Response from Owner on 26 Sept,2023
Thanks so much Sharon. It was a pleasure meeting you and Angela.

10/10 Excellent

Selena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy location
Stayed 3 nights in Sep 2023
Response from Owner on 24 Sept,2023
Thanks for your great 5/5 review. See you next time you are in Brisbane!

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hosts and clean, quiet place to stay at. Would definitely stay there again.
Stayed 1 night in Jul 2023
Response from Owner on 29 Jul,2023
Thanks for your wonderful 5/5 review. See you again next time you are in Brisbane.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Hosts were friendly and accommodating. A great place to stay.
Stayed 1 night in Jul 2023
Response from Owner on 21 Jul,2023
Thanks Edward it was lovely to meet you. See you next time you are in Brisbane.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very acceptable. Parking was tight, but the facilities and people were good
Stayed 1 night in Jul 2023
Response from Owner on 10 Jul,2023
Thanks for your great review! See you next time you are in Brisbane.

10/10 Excellent

Roslyn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice to stay with such friendly people
Stayed 1 night in Jul 2023
Response from Owner on 10 Jul,2023
Thanks for your lovely review! It was great to meet you.

10/10 Excellent

Emlyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The owners clearly took great pride in the cleanliness and presentation of this property. Thankyou.
Response from Owner on 3 Jul,2023
Thanks Emlyn for your wonderful review. We hope to see you again next time you are visiting Brisbane.

10/10 Excellent

Grant

Liked: Staff & service, property conditions & facilities
Top people respectful helpful just good host!
Stayed 2 nights in May 2023
Response from Owner on 28 May,2023
Thanks for your fantastic 5/5 review. It was great to have you as a repeat guest!

8/10 Good

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hosts! Thanks for having us :)
Stayed 3 nights in Mar 2023
Response from Owner on 8 Apr,2023
Thanks Toni for your great review., It was great to meet you.

10/10 Excellent

Lex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Owner on 28 Apr,2023
Thanks for your 5 out of 5 review! Much appreciated.

6/10 Okay

Joeli

Liked: Cleanliness, staff & service, property conditions & facilities
You cannot access the bathroom after 10pm as you have to be considerate of the other occupants to the premises.
Stayed 1 night in Mar 2023
Response from Owner on 20 Mar,2023
Hi Joeli, This is incorrect. The 3 guest toilets are available 24/7 however being a small boutique property we do request that guests are considerate of other guests and respect our quiet hours from 10pm - 6am and keep the noise down between those hours by considering a shower before 10pm or just showering in the morning. This is to ensure a good night's sleep for everyone which is much appreciated by all. thanks

10/10 Excellent

Margaret

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Aeron and Carl were wonderful hosts! Answered text messages promptly, alleviating stress when late check-in was required due to late flights. They were very keen to please, serving great coffee and breakfast. Quiet area during the night, air-conditioning in room allowing a good sleep.
Response from Owner on 16 Mar,2023
Thanks Margaret it was great to meet you and Chelsea! We hope to see you again in Brisbane sometime!

10/10 Excellent

Hamish

Stayed 2 nights in Jan 2023
Response from Owner on 7 Mar,2023
Thanks for your 5/5 Review

10/10 Excellent

Everett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This guesthouse is the best house.
The facilities are all on point with the ad, with good WiFi, great common areas, a comfortable bed, a very nice location outside the city, and also excellent access to transit. The hosts provided perfect recommendations and guidance to help you get around and explore the area. As an aside, I have a fairly extensive travel resume but this was my first guesthouse experience and have to say I came as a guest, but felt I left with two new friends. So welcoming and hope to keep in touch with Aeron and Karl. You will be lucky to meet them.
Stayed 2 nights in Jan 2023
Response from Owner on 10 Jan,2023
Thanks Everett for your wonderful review! We are glad you enjoyed your stay and time in Brisbane. It was great to meet you and yes definitely stay in touch!

4/10 Poor

Fayez

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
no
Response from Owner on 30 Dec,2022
Thank you for your review.

10/10 Excellent

Milton

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hospitable managers that have a clean and convenient location.
Stayed 2 nights in Nov 2022
Response from Owner on 18 Nov,2022
Thanks for your great review. It is much appreciated!

8/10 Good

Bernard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hosts and breakfast is aways appreciated
Stayed 2 nights in Nov 2022
Response from Owner on 14 Nov,2022
Thanks Bernard it was lovely having you both stay. See you next time you need a place in Brisbane.

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was very clean you feel right at home when you walk in both guys were always willing to serve you and offer any help you needed which you don't get in a normal motel
Stayed 2 nights in Oct 2022
Response from Owner on 13 Oct,2022
Thanks Diane, It was lovely meeting you and Alan. We are glad you enjoyed your stay and we could assist with things. See you next time you are in Brisbane.

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value place to stay in Brisbane. Very friendly personal experience
Stayed 1 night in Aug 2022
Response from Owner on 30 Aug,2022
Thanks Matthew for your wonderful review. It was a pleasure having you and Archie stay. See you next time you are in Brisbane.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022
Response from Owner on 16 Mar,2023
Thanks for your 4/5 review

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, safe and quiet. We've recommended it to friends and family.
Stayed 8 nights in Jul 2022
Response from Owner on 27 Jul,2022
Thanks for your wonderful review and recommending us!

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay and Friendly Host
Excellent stay. Highly recommend this guesthouse.
Stayed 1 night in Jul 2022
Response from Owner on 19 Jul,2022
Thanks Ronnie, for your wonderful review. It was great to meet you. Look forward to seeing you again in the future!

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts are lovely. Would not hesitate to stay again
Stayed 1 night in Jul 2022
Response from Owner on 5 Jul,2022
Thanks so much for your lovely review!

6/10 Okay

Hellen

Travelled with partner
Liked: Cleanliness, staff & service
It was nice and clean, homely vibe but only problem is the walls are not sound proof
Stayed 1 night in Jul 2022
Response from Owner on 4 Jul,2022
We do operate quiet hours from 10pm -6am to be considerate for other guests to ensure all guests have a restful nights sleep which the vast majority of our guests really appreciate. Unfortunately we are not like an expensive hotel where you pay extra for having more soundproofing in the walls and can make noise into all hours of the night and early morning. Thanks for your feedback.

10/10 Excellent

Marcus

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Mt Gravatt guest house was first class. The owners Aeron and Carl, were amazing hosts. Nothing was a problem. Always helpful. The room was neat , clean and tidy on arrival. 5 stars. Regards Marcus and Oya
Stayed 4 nights in May 2022
Response from Owner on 9 Jun,2022
Thanks for your wonderful review it is very much appreciated!

10/10 Excellent

Duc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and great host overall. Bonus point for parking space.
Stayed 1 night in Mar 2022
Response from Owner on 20 Mar,2022
thanks for your wonderful review it is much appreciated!

10/10 Excellent

Zobia

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The guest was very friendly, helpful and caring.
Stayed 1 night in Feb 2022
Response from Owner on 7 Mar,2022
thanks for your wonderful review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean tidy and comfortable. Hosts were great.
Stayed 1 night in Nov 2021
Response from Owner on 3 Nov,2021
Thanks for your wonderful review! It's much appreciated

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly hosts and clean place. Much appreciated the privacy and being able to get some much needed shut eye. Neighbours a bit loud if in front room but nothing too hectic.
Stayed 1 night in Oct 2021
Response from Owner on 7 Oct,2021
Thanks for your wonderful review Lloyd.

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for a nice stay - Halina & Marek
We spent 5 nights here. Conditions worth emphasizing- cleanliness everywhere, very comfortable bedroom, large wardrobe. Access to the terrace, kitchen, cozy and family atmosphere. You can use infrared sauna and SPA. In addition to very good living conditions, the greatest advantage of this guesthouse are the hosts : extremaly nice, friendly and helpful, always smiling. We higly recommended this place, next time we'll only stay here. We'd like to add that the place has a great location, close to shops, caffes and bus stops. We thank you for a fantastic stay.:)
Stayed 5 nights in Jun 2021
Response from Owner on 30 Jun,2021
Wow! Thank you so much for your wonderful review! It was a pleasure having you stay and we enjoyed our conversations and are glad you enjoyed all the facilities and cleanliness. See you next time!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021
Response from Owner on 8 Apr,2021
Thanks for your wonderful 5/5 review!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay
Aeon and Karl made us feel very much welcomed. And were knowledgeable on restaurants and surrounding tourist attractions. The place was wonderfully clean and very quiet .We would very much recommend this as a wonderful place to stay Matthew and Sarah
Stayed 1 night in Jan 2021
Response from Owner on 31 Jan,2021
Thanks Matthew and Sarah it was lovely to meet you both. We look forward to seeing you again sometime

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homely feel, very welcoming
Big thanks to Aeron and Karl for making me feel welcome into their home. Enjoyed privacy and security in my bedroom but also friendly company in the lounge/dining areas. Clean bathroom. Very quiet. Satisfying brekkie. Very convenient and quick into Brisbane with a car. Would stay again
Stayed 5 nights in Jan 2021
Response from Owner on 15 Jan,2021
Thanks James for your great review. We love 10/10! See you next time you visit Brisbane. Safe travels!

10/10 Excellent

Brian, Maryborough Qld Australia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hosts were very amenable and did everything possible to make our stay comfortable and enjoyable. The amenities were super clean, beds and linen were clean and comfortable. Our friendly hosts provided us with helpful local information which helped two country travellers. I highly recommend this guesthouse to any traveller.
Stayed 1 night in Nov 2020
Response from Owner on 12 Dec,2020
Thank you for your wonderful review it is much appreciated.. We look forward to seeing you again next time you are in Brisbane.

8/10 Good

Peter, Darwin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value place for an overnight stay on the south side of Brisbane. Very personal hospitality and very good breakfast.
Stayed 1 night in Aug 2020
Response from Owner on 14 Aug,2020
Thanks Peter for your wonderful review. It is much appreciated. We look forward to seeing you another trip to Brisbane.

10/10 Excellent

John, Canberra, Australia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As I used to live in Mount Gravatt and also work at Griffith University, the location is familiar to me, and handy for visiting old friends and colleagues.
Stayed 7 nights in Jul 2020
Response from Owner on 24 Jul,2020
Thanks for your wonderful review John, it was great having you stay. We are glad you enjoyed your stay. See you next time you are in Brisbane!

10/10 Excellent

Colin, Sydney

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for your hospitality & service. Would recommend.
Stayed 1 night in Feb 2020
Response from Owner on 1 Mar,2020
Thanks for your wonderful review. We love receiving perfect scores.

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and caring hosts
Great hosts, great facilities, sumptuous breakfast and very handy location Our hosts went out of their way to support us with whatever we needed, directions, recommendations on shopping and eating and coffee houses.. Practical, quiet and functional facilities and lovely chats about travel.. tips and ideas for the next legs..
Stayed 4 nights in Feb 2020
Response from Owner on 27 Feb,2020
Thanks Philip it was great to meet you. We enjoyed having you stay! I hope you enjoy the rest of time in Australia.

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from Owner on 24 Jan,2020
Thank you for your 5/5 review!

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness, tidiness etc of Guesthouse. Nothing to much for the staff.
Stayed 2 nights in Jan 2020
Response from Owner on 22 Jan,2020
Thanks for your wonderful review. We are glad you enjoyed your stay, it was great to meet you.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Karl and Aeon were like friends, they made my stay pleasant and enjoyable. Relaxed and helpful. I am relocating to Brisbane from Melbourne they made the first five nights a breeze Highly recommended. Thanks guys
Stayed 5 nights in Jan 2020
Response from Owner on 10 Jan,2020
Thank you for your wonderful review. It was great to meet you. We are glad we could make your transition to brisbane smooth for you.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aerron and Carl made us feel very welcome, the place was very clean and the area was nice. Thankyou very much for a great stay!
Stayed 1 night in Nov 2019
Response from Owner on 27 Nov,2019
Thanks for your wonderful review we are glad you enjoyed our high standards of cleanliness and the local area. It was great to meet you!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It catered to my needs and very affordable, it was also close to where I was doing business. I will recommend it to friends and family if they need to be in that area.
Stayed 1 night in Nov 2019
Response from Owner on 25 Nov,2019
Thank you for your wonderful review. We are glad you enjoyed your stay and how affordable we are.

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Owner on 23 Nov,2019
Thanks Yvonne for your wonderful score we love 10 out of 10s!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay for one night, Aeron and Carl were very accommodating and friendly
Stayed 1 night in Nov 2019
Response from Owner on 19 Nov,2019
Thank you for your lovely review. It was great to meet you. See you next time you are in the area:)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely owners and nice place. We enjoyed the facilities and service
Stayed 1 night in Oct 2019
Response from Owner on 5 Oct,2019
Thanks for your great review and rating. It was good to meet you and we look forward to welcoming you again next time you are in Brisbane. Cheers

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great
All good, parking a bit tight for my 4x4.
Stayed 1 night in Aug 2019
Response from Owner on 15 Aug,2019
Thanks John for your great review. It's much appreciated