Lunch, dinner served; local cuisine, garden views
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Reviews of The Waterloo Bay Hotel

3 out of 5
The Waterloo Bay Hotel
75 Berrima Street, Wynnum, QLD

Reviews

7.6

Good

Rating 10 - Excellent. 100 out of 389 reviews" "
Rating 8 - Good. 153 out of 389 reviews" "
Rating 6 - Okay. 82 out of 389 reviews" "
Rating 4 - Poor. 29 out of 389 reviews" "
Rating 2 - Terrible. 25 out of 389 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im a Regular at the waterloo i iove staying here whenever im in brisbane its friendly convenient and the public transport is real handy
Stayed 5 nights in Apr 2024

6/10 Okay

Eduardo, Auckland

Travelled with partner
Liked: Property conditions & facilities
Self check-in didn't really work. Checked in on a public holiday so no staff available.Had to call emergency contact for instructions on how to get in. Prior communication with instructions would've been appreciated. Photos would suggest you're staying in the heritage building but this seemingly is only for the bar. Otherwise, decent stay and staff themselves were nice.
Stayed 3 nights in Mar 2024

8/10 Good

Trudy

Stayed 1 night in Mar 2024

10/10 Excellent

Barbara

Stayed 2 nights in Feb 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the room, the staff went out of their way to be helpful. Restaurant had a great selection of food for breakfast on weekend and dinner. Great location near stores and walking distance to water. Would love to return and stay again.
Stayed 7 nights in Feb 2024

6/10 Okay

Nancy

Travelled with family
The bed was uncomfortable. Noise from hotel. Otherwise met our needs.
Stayed 1 night in Mar 2024

8/10 Good

john

Travelled with partner
Liked: Cleanliness, staff & service
Could have supplied in Berrima room,Cutting Board,Sideplates,Small sharp knifes. Air-conditioning was noisy to sleep with. Staff were great from reception to cleaners.
Stayed 8 nights in Feb 2024

6/10 Okay

Natalie

Business traveller
Liked: Staff & service
The room had a smell about it, musty, wet smell. The bathroom looked like it needed a deep clean as did the exterior of the premise. The food though was amazing, 5 stars for the food and room service other than I couldn’t order drinks through the App.
Stayed 1 night in Feb 2024

6/10 Okay

Julie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Area needs a good clean inside and out. Upper bedding has tear in it. Stains in carpet. Convenient location. Great bar and social facilities.
Stayed 1 night in Feb 2024

8/10 Good

William, Hamilton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception office was tucked behind the hotel instead of at one of the front entrances.
Stayed 3 nights in Feb 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Just an average place to spend a night on the road. Nothing flashy, nothing bad.
Stayed 1 night in Feb 2024

4/10 Poor

Kerrie Ann

Travelled with family
Disliked: Cleanliness, staff & service
Unhappy customer
It’s was ok. We found most of the staff rude and not helpful. Our bathroom smelt sewage. The back of the rooms need gardens done. Didn’t have the drinks we liked. Food was very bad.
Stayed 1 night in Feb 2024

8/10 Good

Amanda

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Dom

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Graeme

Business traveller
Liked: Staff & service, property conditions & facilities
Convenient Smokey smell in hallways Gardens very neglegated
Stayed 1 night in Jan 2024

10/10 Excellent

Steph

Liked: Cleanliness, staff & service, property conditions & facilities
Love
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Meredith

Travelled with partner
Disliked: Cleanliness, staff & service
Check in was done in the drive through bottle shop with priority given to purchasing customers. After a long wait, we were given the key and left to find our own way. The hand basin in the bathroom was disgusting, as was the floor waste which stunk
Stayed 3 nights in Jan 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was A-OK. Undercover car parking was very nice. I enquired about twin beds when making the booking but got no response, my only complaint.
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy and would definitely stay again
Stayed 1 night in Dec 2023

10/10 Excellent

Suzanne Marie

Stayed 1 night in Dec 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to cafes and supermarkets.Close to beach too.
Stayed 4 nights in Dec 2023

10/10 Excellent

Jodie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was quiet, clean and easy access for the event we were attending
Stayed 1 night in Dec 2023

10/10 Excellent

lissa

Liked: Property conditions & facilities
Perfect for a nights stay and very comfortable beds
Stayed 1 night in Dec 2023

6/10 Okay

Jennifer

Stayed 2 nights in Nov 2023

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Mike

Stayed 2 nights in Nov 2023

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
My nephew first time solo traveller, stay was very comfortable and convenient to shop.
Stayed 7 nights in Nov 2023

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great. The location great. The room was great.
Stayed 1 night in Nov 2023

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I accidentally left my printer behind and staff went to great effort to get it to me. Much appreciated. I do not like the dooner bed covering, too hot with it on and too cold without it. Ridiculous to have that type of bedclothes in Brisbane climate. Seems to be a world wide fashion and it is not good. Fashion of function.
Stayed 1 night in Nov 2023

10/10 Excellent

Patricia

Liked: Cleanliness
We liked the position near Coast and shops. Staff were very helpful & friendly. The restaurant and wine selection was excellent.
Stayed 1 night in Nov 2023

6/10 Okay

Lachmini

Travelled with partner
Liked: Cleanliness
Convenient
Stayed 3 nights in Oct 2023

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good, parking onsite when we arrived at 4 pm on Saturday 28th was limited, had to use room 2 spot as none for 16 visible then ,ater that night in the small parking in front of reception Quiet room and well appointed
Stayed 1 night in Oct 2023

8/10 Good

karen

Liked: Cleanliness, staff & service, room comfort
Clean, friendly, comfortable basic hotel/motel!
Overnight stay before our flight following morning. Reception staff very helpful. Room bit dated but clean and all amenities. Bit disappointed as Hepburn restaurant picture on web page looked very swish but when arrived just a basic room at back of the pub/beer garden so went over the road to a fab little thai instead.
Stayed 1 night in Oct 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Brad

Business traveller
Location okay. Noisy until late at night due to being part of a pub.
Stayed 1 night in Sep 2023

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Great pub,close to cafes,restaurants and beautiful walks along esplanade. Pleasant staff.
Stayed 2 nights in Sep 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money suburban option
Stayed 1 night in Sep 2023

4/10 Poor

Victoria

Stayed 4 nights in May 2023

10/10 Excellent

Henrik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique amenities co-located with motel: restaurant, gambling, and bottle shop. Very busy during stay but staff were friendly and accommodating nonetheless. Speedy room service.

6/10 Okay

Jamie

Stayed 5 nights in Aug 2023

8/10 Good

Nick

Stayed 1 night in Aug 2023

10/10 Excellent

Casey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great visit. Easy check in, clean and tidy rooms, easy parking
Stayed 1 night in Aug 2023

2/10 Terrible

Gene

Stayed 1 night in Aug 2023

8/10 Good

Sylvia

Travelled with family
Liked: Amenities
Disliked: Cleanliness
When i went to my room dirty towel on floor in bathroom. Bin in the bath bathroom not emptied Check out time was 10 o'clock cleaners came around at 8.30 on Sunday. On the form in the room it says from 9 o'clock cleaners will start on Saturday & Sunday. Cardboard door to the microwave needs to be fixed
Stayed 1 night in Aug 2023

2/10 Terrible

Gene

Stayed 1 night in Aug 2023

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

scott

Stayed 2 nights in Aug 2023

8/10 Good

Wendy

Travelled with family
Good value clean n tidy
Stayed 1 night in Jul 2023

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
convenient
Stayed 1 night in Jul 2023