Ratings based on 153 verified reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 17 Feb 2020
Comment from Hotel Management
19 Feb 2020 by Public Relations Executive, Hotel Management
Dear Valued Guest, Bonjour from The Chateau Spa & Organic Wellness Resort! It was a great pleasure having you at The Chateau and we hope that you had a relaxing and rejuvenating stay with us. We really appreciate that you took your valuable time to review our property. Hoping to serve you again in near future. Merci!
5 out of 5
by a verified traveller

Posted 3 Feb 2020 on Hotels
Comment from Hotel Management
7 Feb 2020 by PR Executive, Hotel Management
Dear Guest, Bonjour from The Chateau Spa & Organic Wellness Resort! It was a great pleasure having you at The Chateau and we hope that you had a relaxing and rejuvenating stay with us. We really appreciate that you took your valuable time to review our property. Hoping to serve you again in near future. Merci!
1 out of 5
by a verified traveller

This traveller left a rating score only Posted 22 Jan 2020 on Hotels
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 2 Jan 2020 on Hotels
4 out of 5
by a verified traveller

Please discount on the Restaurants.

Posted 22 Dec 2019 on Hotels
Good Nothing much to do but relax and finish a book. Restaurants are way too expensive, no wonder it was empty the while day. For lunch we drove down to Janda Baik and For Dinner we walked to Colmar Tropical that was walking distance and the price of food was slightly lower. Management should think about major reduce in the food price. By the way the Breakfast was OK same meal on Saturday Morning and Sunday Morning, The Fried Bee Hoon was tasteless its like Bee Hoon fried with Chili's.
Comment from Hotel Management
30 Jan 2020 by PR Executive, Hotel Management
Dear Fahri Zaini, Bonjour from The Chateau Spa & Organic Wellness Resort! We really appreciate that you took your valuable time to review our property. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Hoping to serve you again in near future. Merci!
5 out of 5
by a verified traveller

Posted 20 Dec 2019
Comment from Hotel Management
30 Jan 2020 by PR Executive, Hotel Management
Dear Guest, Bonjour from The Chateau Spa & Organic Wellness Resort! It was a great pleasure having you at The Chateau and we hope that you had a relaxing and rejuvenating stay with us. We really appreciate that you took your valuable time to review our property. Hoping to serve you again in near future. Merci!
2 out of 5
by a verified traveller from Singapore

Posted 7 Dec 2019
Low water pressure and property needs an upgrade. Colmar French villa was a disappointment.
Comment from Hotel Management
30 Jan 2020 by PR Executive, Hotel Management
Dear KS, Bonjour from The Chateau Spa & Organic Wellness Resort! We really appreciate that you took your valuable time to review our property. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Hoping to serve you again in near future. Merci!
5 out of 5
by a verified traveller

Posted 3 Dec 2019
Service is excellent, all staff VERY well trained. Highly recommended.
Comment from Hotel Management
30 Jan 2020 by PR Executive, Hotel Management
Dear Guest, Bonjour from The Chateau Spa & Organic Wellness Resort! It was a great pleasure having you at The Chateau and we hope that you had a relaxing and rejuvenating stay with us. We really appreciate that you took your valuable time to review our property. Hoping to serve you again in near future. Merci!
5 out of 5
by a verified traveller

Posted 25 Nov 2019
Clean, quiet, relax. Good food and good service
Comment from Hotel Management
1 Feb 2020 by PR & Communications Executive, Hotel Management
Dear Cheryl, Bonjour from The Chateau Spa & Organic Wellness Resort! It was a great pleasure having you at The Chateau and we hope that you had a relaxing and rejuvenating stay with us. We really appreciate that you took your valuable time to review our property. Hoping to serve you again in near future. Merci!
5 out of 5
by a verified traveller

Posted 29 Oct 2019
The staff were friendly and accommodating. The Breakfast was delicious and variety of choices. We stayed at the Deluxe Room (King Bed) - spacious comfortable and very beautiful decoration. Just walking distance to Colmar Tropicale. Overall we enjoyed our stay at the fullest. ;)
Comment from Hotel Management
1 Feb 2020 by PR & Comm Executive, Hotel Management
Dear RoN, Bonjour from The Chateau Spa & Organic Wellness Resort! It was a great pleasure having you at The Chateau and we hope that you had a relaxing and rejuvenating stay with us. We really appreciate that you took your valuable time to review our property. Hoping to serve you again in near future. Merci!