267 Lake Street, Corner of Lake & Charles Street, Cairns North, QLD
Reviews
8.4
Very good
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Great, affordable hotel for travelers not wanting to break the bank with lodging. It’s fairly quiet (I know because I’m a light sleeper and has no problems). In fact the twin beds pulled together to make a king were quite comfortable. Odd that the room key is also the only way to turn on power to your entire room. So no charging anything or leaving the AC unit going while you’re out and about with key in hand. Didn’t partake of the Thai restaurant on property, but it sure looked popular. Great location if you don’t want to be in the middle of the CBD but want to walk there for restaurants, shopping, etc. (do walk the Promenade).
The blankets were stinky, poor pathetic breakfast very limited. Continental breakfast only comprised of tea/coffee, bread, butter,jam , peanut butter and strawberry yogurt, for a ridiculous price.
Requested early check in , receptionist promised to call when room was ready, never called.
Stayed at the Hibiscus suit which was nicer than the Orchid since you get a sink, cookware and microwave if you need one. It was also brighter than the Orchid which has dark furniture. If you want a fancy hotel stay elsewhere, this is a budged hotel. The bed was very comfortable, I'm very picky and need a soft bed. The shower is big and spacious with a rain shower head. They have gated parking which was nice. The location is ok kind of far to walk downtown so we would park closer and then walk unless we just drove into downtown. House keeping didn't do much cleaning.
Location was perfect for my purposes, and price was affordable. Overall room presentation was clean and comfortable if showing some age. As with all humid locations, attention to mould in the bathroom could be better, but evrrything else spotless.
Ideal for my 1 night stay close to Cairns airport only a £10 taxi ride which considering there’s no public transport it’s ideal. Hotel is a little older so facilities are a little dated but overall very cleans comfortable. Eat at the Thai restaurant at the hotel great food.
Great customer service, large clean room, really handy having the washers and dyers and airers on each level as we had washing to do. There is a toaster, cutlery, crockery all in the room, a nice touch to have a cold jug of water in the fridge ready. We have paid a lot more to stay in “nicer” hotels but we absolutely loved this one, I would absolutely stay here again!
Though we were there for only one night, the location was ideal before we headed north to Port Douglas. We were able to enjoy a quick meal at Fin,Fin and then head to our room.
The bed was comfortable and firm, which suited us.
Great staff. Well kept, tiday and clean. Spacious rooms.
FRANCES
Stayed 2 nights in Sep 2023
Response from Reception on 18 Sept,2023
Thank you.
8/10 Good
Andrew
1 Sept,2023
Liked: Cleanliness
8 day stay. Most of the staff were terrific but one was very rude to me twice and I wanted nothing further to do with him. The first room I had was on the ground floor and was very noisy with people walking past all the time. It also had a blocked drain and smelt musty and mouldy. I requested a change which the staff happily did and the 2nd room was much better - quieter, cleaner and brighter.
Very helpful front desk staff.
Thai restaurant adjacent to hotel had excellent food.
Can’t do much about airplane noise or lack of soft furnishings to dull noise from adjoining and overhead rooms. Okay vale and expectation for money paid
Great facility, around a 25 minute walk from the centre of Cairns down the esplanade. Staff are extremely helpful and friendly. Our room was great, had shampoo and conditioner and fresh towels every day. There are 2 pools, laundry facilities and a carpark. On our last day we checked out early for a snorkelling tour. Staff held our luggage and there were showers available when we returned for us to freshen up before our flight
Very average accommodation. The room badly needs an upgrade. All the furniture is past it’s used by date. The air conditioning didn’t work, Just blew cold air. Bathroom door and wall has water damage. Shower dirty. Lining under bed coming away. Food under couch cushions. For what we paid it was very disappointing
Stayed for a short weekend trip. Late night check-in was easy and our room was quiet and clean and spacious. Nothing fancy, but a perfect place to rest at night when we had a full itinerary planned during the day. Would stay again when visiting Cairns on holiday.
Good locations, nice tidy room. Has to be the most uncomfortable bed I’ve ever slept on though..
Teneal
Stayed 2 nights in Apr 2023
Response from Mireia - Front Office on 15 Apr,2023
Dear Teneal,Thank you for taking the time to review us and specially for mentioning our good location and tidy rooms. We are looking forward to welcoming you in the near future.Kind regards
Dear WilliamThank you for your lovely review. We are glad you enjoyed your time at our tropical accommodation and we are looking forward to welcoming you in the near future.Kind regards
4/10 Poor
Ben
27 Jan,2023
Ben
Stayed 1 night in Jan 2023
Response from Reception. on 7 Mar,2023
Thank you.
8/10 Good
Asle
Travelled with family
11 Jan,2023
Liked: Cleanliness, staff & service, amenities
A nice place to stay. Close to the beach, nice and quiet.
Asle
Response from Mireia on 12 Jan,2023
Dear Asle,Thank you very much for your lovely review. We are looking forward to welcoming you in the near future.Kind regards,Reception