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Reviews of Ramada By Wyndham Cairns City Centre

4 out of 5
Ramada By Wyndham Cairns City Centre
Cnr Abbott And Florence Street, Cairns, QLD

Reviews

7.4

Good

Rating 10 - Excellent. 174 out of 1001 reviews" "
Rating 8 - Good. 430 out of 1001 reviews" "
Rating 6 - Okay. 261 out of 1001 reviews" "
Rating 4 - Poor. 107 out of 1001 reviews" "
Rating 2 - Terrible. 29 out of 1001 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were very good suited urpurspose
Stayed 4 nights in Apr 2024

6/10 Okay

Brenda

Disliked: Property conditions & facilities
Excellent shower!
Stayed 1 night in Mar 2024

6/10 Okay

Brenda

Travelled with group
Disliked: Amenities, property conditions & facilities
Not as advertised, pictures were so much nicer than accommodations. Run down and old.
Stayed 1 night in Mar 2024

6/10 Okay

Anu

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was in poor condition, old, smelly, bathroom waterfaucets leaking and dripping. Needs urgent facelift.
Stayed 3 nights in Jan 2024

6/10 Okay

Carol

Travelled with family
Disliked: Property conditions & facilities
The breakfast was very poor , not worth having
Stayed 1 night in Jan 2024

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service
Excellent location. Beds were comfortable. Attentive staff. Property in general was just tired. Needs to be updated. Worst shower I’ve ever seen in a hotel. No way to shower without getting water all over the toilet, floor, etc. terrible design. That said, hotel was cheap and close to everything we needed.
Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the city, nice bathroom but bed was too hard maybe invest in matress toppers.
Stayed 1 night in Dec 2023

4/10 Poor

Nickola

Business traveller
Liked: Cleanliness, staff & service
The power was out and once it came back on the AC and Internet would not work which prompted several trips down to reception. The bins were emptied before dawn and the hotel is not sound proofed at all. The shower over tub makes access cumbersome for anyone with interrupted mobility.
Stayed 2 nights in Nov 2023

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bugs in the bed so I couldn't sleep there and had to find alternative accommodation.
Stayed 2 nights in Nov 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet room and nice service
Stayed 2 nights in Nov 2023

8/10 Good

Ben

Stayed 1 night in Nov 2023

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service
All I can say is their was to much light in the room from the outside
Stayed 1 night in Nov 2023

2/10 Terrible

Mark

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty rooms, mouldy bathrooms, pool hadn't been cleaned in a long time with milky looking water. No longer functioning hot tub had been converted into a swampy water "garden". Just no.
Stayed 1 night in Nov 2023

10/10 Excellent

jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located hotel. Efficient and friendly reception staff. property is a little dated but offered good value for money for our short stay. Spacious room with balcony, good linens, pool was a nice temperature, not too warm not too cool.
Stayed 1 night in Oct 2023

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay
Comfortable room close to the city, shops and restaurants.
Stayed 1 night in Oct 2023

8/10 Good

Alan

Position and price
Stayed 2 nights in Nov 2023

8/10 Good

Cajetan Tony

Stayed 2 nights in Oct 2023

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel is dated and needs a update. Internet is unreliable.
Stayed 1 night in Nov 2023

4/10 Poor

Luke, Mona Vale

Business traveller
Disliked: Property conditions & facilities
Cons Room 201 - shower head falls down and faces upwards Mould in bathroom Towel had stain on it Pool water was murky Overall very tired looking Not sure why they killed lots of trees off in the carpark, it would have been nicer with more green Not a hotel you want to spend any time at Pros Pool was warm Bed was made daily, clean and pretty comfy
Stayed 4 nights in Oct 2023

8/10 Good

Harjinder

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The overall condition and the ambience of the property and its proximity to city centre. WiFi service was not good - disrupted and weak.
Stayed 2 nights in Oct 2023

8/10 Good

Ashwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbeatable location
The location of the hotel is impeccable! And the staff very helpful. Good stay, made our trip very memorable
Stayed 4 nights in Oct 2023

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A comfortable, clean, quiet hotel within easy walking of restaurants and shops. I thought this place was fine and don’t really understand the negative reviews on here.
Stayed 1 night in Oct 2023

4/10 Poor

Michael

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very old property, a two star at best. The location however is very good. Adequate for an overnight stay I suppose. Staff was nice.
Stayed 1 night in Sep 2023

2/10 Terrible

Donna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Ellenrae

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property is under renovation, a lot of construction noise. Leaking taps, towel rail fell off and we still got charged full price without Expedia advising of these issues. The hotel upgraded us to their credit, and were helpful. I won't book through Expedia again though.
Stayed 1 night in Sep 2023

8/10 Good

Damien

Liked: Staff & service, property conditions & facilities
A
Stayed 1 night in Sep 2023

8/10 Good

Dean

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The room was okay, but for a high quality resort, this used to be better. The pool was cloudy and uninviting. The room was outdated and old. Construction works next door made it quite uncomfortable during the day. The blinds in the room let light in while you were trying to sleep. The bar fridge did not freeze. I bought ice cream and it was melted within an hour. I bought salads and they went bad. Overall needs an upgrade in color and design.
Stayed 5 nights in Sep 2023

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 7 nights in Sep 2023

10/10 Excellent

Clare

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic
Stayed 8 nights in Sep 2023

8/10 Good

Jacqueline

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The place is in need of an overhaul, I remember it years ago and it was nice and modern. Staff were lovely and the cleaning was great with the ageing facilities.
Stayed 1 night in Sep 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Wendy

Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Kylie

Stayed 1 night in Aug 2023

6/10 Okay

Sherwin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
The air conditioner did not operated accordingly to the temperature of the switch. Basically the room was warm. Also the elevator is extremely slow and needs maintenance.
Stayed 1 night in Aug 2023

8/10 Good

Robyn

Liked: Cleanliness, staff & service, room comfort
Better than it may look.
Although it has a tired appearance this motel style hotel has alot going for it in terms of location, comfort, room size,secure onsite parking and walking distance to restaurants and sight seeing. It is across the road from the Cairns Aquarium and also very conveniently located for patients attending Cairns Day Surgery on the next block. The beds were very comfortable for a good nights sleep.
Stayed 1 night in Aug 2023

6/10 Okay

Shannon

It is fine. It’s an older hotel that hasn’t been updated. The room was clean, the balcony needed a pressure wash. Parking on site was good. Interactions with staff were good but not great. Bring your own body wash. If you don’t mind walking we found it easy enough to walk to most of the attractions in the cbd.
Stayed 4 nights in Jul 2023

8/10 Good

Maurizio

Stayed 1 night in Jul 2023

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great breakfast fab area. Only negative was the fire alarm went off at 4am and there was no direction or communication during the time. The fire brigade attended. It was through whispers from other people that we found out it was safe to return to our rooms. It is a shame that was our last as the rest of the stay was very good.
Stayed 3 nights in Jul 2023

6/10 Okay

Andrew

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Average and badly designed rooms and bathrooms and costly for what you get. If it was cheaper it would be ok
Stayed 1 night in Jul 2023

4/10 Poor

Kaili

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
WiFi did not work and our room smelled very strongly of bleach upon arrival
Stayed 3 nights in Jul 2023

6/10 Okay

geoff

Liked: Staff & service
Disliked: Property conditions & facilities
I didnt enjoy staff smoking & talking outside my unit at 12.35am saturday night!!!!
Stayed 4 nights in Jul 2023

8/10 Good

Rita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Jul 2023

8/10 Good

Gerry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Somewhat dated property but clean
Stayed 1 night in Jul 2023

6/10 Okay

Margaret, Tauranga

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
More like a backpackers accommodation terrible intermittent wifi, rather basic and tired
Stayed 1 night in Jul 2023

2/10 Terrible

Anja

Disliked: Cleanliness, staff & service, property conditions & facilities
The only good thing about this motel was a large television!! The staff were rude upon checkin, the staff member’s attitude suggested she was less than interested in being there. The room was disgusting, dirty. The bathroom was just as bad, the bath tap didnt work but didnt stop leaking, the shower only hd hot water regardless of how much cold you used, no facewashers available, the kitchenette had doors that did not shut properly and two of the glasses had brown stains on them! It was also so noisy. Every time the neighbouring rooms opened or closed their sliding doors it literally sounded like a truck was going through. Something that could probably easily be fixed with minor maintenance. I checked out a day early. I was told a manager would contact me to discuss the reasons why however noone has bothered to contact me. I will definitely not stay there again.
Stayed 2 nights in Jul 2023

6/10 Okay

Miles

Property a bit untidy. Air conditioning noisy No cannel 9 on TV!
Stayed 1 night in Jul 2023

6/10 Okay

Michael

Disliked: Property conditions & facilities
AVERAGE.
Stayed 2 nights in Jul 2023