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Hacienda Campeche

4.5 star property
Luxury hotel with spa services and 24-hour front desk

Choose dates to view prices

Photo gallery for Hacienda Campeche

Breakfast, lunch, dinner served; seafood, pool views
Library
Aerial view
Indoor pool, outdoor pool
Reception
Located close to Puerta de Tierra and Bastion of San Francisco, Hacienda Campeche provides a poolside bar, a coffee shop/cafe and a library. Treat yourself to spa services, such as a body treatment, a massage or a facial. The on-site seafood seafood restaurant, La Guardia, offers breakfast, lunch, dinner and pool views. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and a bar.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Pool
  • Spa
  • Room service

Room options

Check availability for these dates

Tonight

Sep 30 - Oct 1
Check availability for tonight Sep 30 - Oct 1

Tomorrow

Oct 1 - Oct 2
Check availability for tomorrow Oct 1 - Oct 2
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 King Bed

Bathroom

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Premium bedding
Ceiling fan
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Premium bedding
Ceiling fan
Blackout curtains
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite, 1 King Bed

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Premium bedding
Ceiling fan
Blackout curtains
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Premium bedding
Ceiling fan
Blackout curtains
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
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About the area

Map
Calle 59 No. 71 Por 16 & 18, Campeche, CAM, 24000

What's nearby

  • Puerta de Tierra - 1 min walk - 0.0 km
  • Calle 59 - 1 min walk - 0.0 km
  • Bastion of San Francisco - 2 min walk - 0.2 km
  • Campeche Cathedral - 7 min walk - 0.6 km
  • Novia del Mar Monument - 18 min walk - 1.6 km

Getting around

  • Campeche, Campeche (CPE-Ing. Alberto Acuna Ongay Intl.) - 14 min drive

Restaurants

  • ‪Rincon Colonial - ‬1 min walk
  • ‪Odisea Cantina & Bar - ‬1 min walk
  • ‪Casa Vittoria Puerta De Tierra - ‬1 min walk
  • ‪Taquería "El Amigo Chino - ‬6 min walk
  • ‪Burger Gambo's - ‬4 min walk

About this property

Hacienda Campeche

Luxury hotel near Puerta de Tierra
Located close to Bastion of San Francisco and Calle 59, Hacienda Campeche provides a poolside bar, a coffee shop/cafe and a library. Treat yourself to spa services, such as a body treatment, a massage or a facial. The on-site seafood seafood restaurant, La Guardia, offers breakfast, lunch, dinner and pool views. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
Additional perks include:
  • An indoor pool and an outdoor pool
  • Local cuisine breakfast (surcharge), a round-trip airport shuttle (surcharge) and meeting rooms
  • Wedding services, free newspapers and a banquet hall
  • Tour/ticket information, a 24-hour front desk and concierge services
Room features
All rooms are individually decorated, and boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with free toiletries and hairdryers
  • TVs with satellite channels
  • Ceiling fans, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Daily local cuisine breakfast available 7 AM to noon for a fee: MXN 200 to 250 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • La Guardia
  • Lobby Bar

Things to do

  • Indoor pool
  • Library
  • Outdoor pool

Family friendly

  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Lever door handles
  • No lift
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1000 per accommodation, per night
Welcoming dogs and cats only
1 total (up to 10 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 200 to 250 per person
  • Airport shuttle fee: MXN 300 per person (return)
  • Pet fee: MXN 1000 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

Hacienda Puerta Campeche Luxury Collection
Hacienda Puerta Campeche Luxury Collection Hotel
Hacienda Puerta Hotel Campeche
Campeche Hacienda Puerta Hotel
Hacienda Campeche Hotel
Hacienda Campeche Campeche
Hacienda Campeche Hotel Campeche
Hacienda Puerta Campeche a Luxury Collection Hotel Campeche

Frequently asked questions

Does Hacienda Campeche have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Hacienda Campeche pet-friendly?

Yes, Hacienda Campeche allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of MXN 1000 per accommodation, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hacienda Campeche?

Limited spots are available.

What time is check-in at Hacienda Campeche?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Hacienda Campeche?

Checkout is at noon.

Does Hacienda Campeche provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 300 per person applies.

Where is Hacienda Campeche located?

Located in Zona Centro, this luxury hotel is steps away from Calle 59, Puerta de Tierra and Bastion of San Francisco. Campeche Cathedral and Novia del Mar Monument are also within 1 mi (2 km).

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Hacienda Campeche Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 156 out of 226 reviews
Rating 8 - Good. 47 out of 226 reviews
Rating 6 - Okay. 16 out of 226 reviews
Rating 4 - Poor. 3 out of 226 reviews
Rating 2 - Terrible. 4 out of 226 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dulce María Ortega

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones muy limpias y excelente servicio y atención del personal
Stayed 5 nights in Jul 2025

10/10 Excellent

FELIPE

Liked: Amenities
Muy buena opción, bien ubicado, muy lindo, la comida rica, sin duda me volvería a hospedar
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent option while in Campeche. Restored historic building with excellent service, food, lovely personnel, walkable, easy and safe area.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rodrigo Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Mariangeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es precioso, el servicio es EXTRAORDINARIO. Verdaderamente la amabilidad y atención del personal llama la atención. La comida del restaurante es bastante buena, y está súper bien ubicado.
Stayed 3 nights in Feb 2025

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel en el centro de Campeche

Muy buen hotel, céntrico, bonito, personal amable, los desayunos podrían mejorar.
Stayed 2 nights in Feb 2024

10/10 Excellent

ALLAN

.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy bien ubicado, varios puntos turisticos a una distancia caminable. El restaurant rico y comodo, asi como el area de alberca. Las habitaciones amplias.
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and great pool. Also beautiful street.
Stayed 1 night in Sep 2024

10/10 Excellent

RUBEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente.
Stayed 4 nights in Nov 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda Campeche is a beautiful property- very clean and well maintained. It feels like an old hacienda- the bed and linens very comfortable. Food is excellent. You cannot go wrong staying here.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property with very nice staff. I think the garden area around the pool can be improved and cleaned up, even used for guest seating. Overall this is an amazing place to stay and the food is delicious.
Stayed 3 nights in Apr 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
Ubicación perfecta para salir a caminar alrededor. El Staff es super amable. La propiedad es increíble! La piscina con hamacas es ideal para llegar a refrescarte y relajarte después de caminar todo el día.
Stayed 2 nights in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel combining several old houses in very architecturally imaginative ways (the pool winds between the walls of old houses set in an interior garden). The staff was helpful and attentive. It's the perfect retreat.
Stayed 1 night in Nov 2023

8/10 Good

louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property..we have now stayed at all the haciendas of this group. Each one special abd Beautiful in their own way.
Stayed 3 nights in Dec 2023

6/10 Okay

Saul

Liked: Cleanliness, staff & service
Todo Bien.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifico
Stayed 1 night in Nov 2023

8/10 Good

Flavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es bonito y las habitaciones son muy agradables. En general el personal es atento y amable. La cocina es su punto debil. Algunos alimentos son preparados con esmero y otros no tanto. Incluso algunos están mal condimentados, saben a nada. El personal es amable, pero en ocasiones no eficiente y se tardan mucho en servir los platillos. El resto del personal que no está en el comedor también es muy atento y servicial.
Stayed 1 night in Feb 2025

8/10 Good

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lugar extraordinario y único

Muobien ,las únicas observaciones son 1) el menú del restaurante para la cena hay que cambiarlo ya que es el mismo que el de la comida y uno cena más ligero 2) falta mantenimiento (es claro que este tipo de hoteles de inmuebles históricos requiere mucho mantenimiento. Pero le falta un poco. Todo lo demás muy bien
Stayed 4 nights in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property next to the old city gate - we enjoyed an impromptu concert from the top of the city wall (while on the roof of the hotel!). Pool was awesome (but the water a little cold!). No gym sadly and no breakfast included. Tons of character, but definitely on the pricey side.
Stayed 1 night in Dec 2023

6/10 Okay

Diego

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Visite el Hotel Puerta Campeche hace 5 años y se me hizo excepcional ! Hoy, cobran carisimo por una experiencia que ya no esta ahi. El bar y terraza cerrados. La comida, cochinita pibil y pollo, seco y malo. La alberca fria y comentan que ya no tiene caldera. Muy decepcionante experiencia para lo que fue un gran hotel !

10/10 Excellent

Livier

Stayed 1 night in Jul 2025

10/10 Excellent

Anayka yaquelin Treviño

Stayed 2 nights in Feb 2025

6/10 Okay

Jana

Stayed 2 nights in Feb 2025

10/10 Excellent

Ronald

Stayed 2 nights in Dec 2024

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