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Hotel Casa Maraf - Isla Mujeres

3.0 star property
Hotel in Isla Mujeres, a short walk to Isla Mujeres Ferry Terminal

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Hotel Casa Maraf - Isla Mujeres sits in the heart of Centro, providing a peaceful base for travelers. Guests appreciate the smoke-free environment and in-room WiFi while staying just steps from the Isla Mujeres Ferry Terminal and the sands of North Beach.

Reviews

6.4 out of 10

Popular amenities

  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Basic Room (101)

1 bedroom, free WiFi, bed sheets

Basic Room (101)

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room (204)

1 bedroom, free WiFi, bed sheets

Basic Room (204)

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (306)

1 bedroom, free WiFi, bed sheets

Basic Room (306)

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Rainfall showerhead
Private bathroom
  • 4 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

1 bedroom, free WiFi, bed sheets

Basic Double Room

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 4 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Suite, 2 Double Beds

1 bedroom, free WiFi, bed sheets

Basic Suite, 2 Double Beds

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 4 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

1 bedroom, free WiFi, bed sheets

Suite

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite

1 bedroom, free WiFi, bed sheets

Standard Suite

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 3 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite

1 bedroom, free WiFi, bed sheets

Standard Suite

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 4 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite

1 bedroom, free WiFi, bed sheets

Standard Suite

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 4 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite

1 bedroom, free WiFi, bed sheets

Standard Suite

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 4 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite

1 bedroom, free WiFi, bed sheets

Standard Suite

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 4 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite

1 bedroom, free WiFi, bed sheets

Standard Suite

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 4 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite

1 bedroom, free WiFi, bed sheets

Standard Suite

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 4 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite

1 bedroom, free WiFi, bed sheets

Standard Suite

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 4 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
Av. Francisco I. Madero Mz 4-LOTE 10,, Isla Mujeres, QROO, 77400

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 114 min drive

About this property

Hotel Casa Maraf - Isla Mujeres

Hotel near North Beach
Near Isla Mujeres Ferry Terminal, Hotel Casa Maraf - Isla Mujeres provides everything you need. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Smoke-free property
Room features
All guest rooms at Hotel Casa Maraf - Isla Mujeres feature comforts, such as air conditioning, as well as

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower

Entertainment

  • TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours

Access methods

Front desk (limited hours), key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Casa Maraf Isla Mujeres
Hotel Casa Maraf Isla Mujeres
Hotel Casa Maraf - Isla Mujeres Hotel
Hotel Casa Maraf - Isla Mujeres Isla Mujeres
Hotel Casa Maraf - Isla Mujeres Hotel Isla Mujeres

Frequently asked questions

Is Hotel Casa Maraf - Isla Mujeres pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Maraf - Isla Mujeres?

This hotel doesn't offer parking.

What time is check-in at Hotel Casa Maraf - Isla Mujeres?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Casa Maraf - Isla Mujeres?

Checkout is at 11:00 AM.

Where is Hotel Casa Maraf - Isla Mujeres located?

Located in Centro - Supmza 001, this hotel is within a 5-minute walk of Miguel Hidalgo and Isla Mujeres Ferry Terminal. North Beach is 0.4 mi (0.6 km) away.

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Hotel Casa Maraf - Isla Mujeres Reviews

Reviews

6.4
Rating 10 - Excellent. 32 out of 155 reviews
Rating 8 - Good. 39 out of 155 reviews
Rating 6 - Okay. 37 out of 155 reviews
Rating 4 - Poor. 17 out of 155 reviews
Rating 2 - Terrible. 30 out of 155 reviews

7.0/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

GUILLERMO

Liked: Cleanliness, property conditions & facilities
Spectacular location.
Stayed 2 nights in Jan 2025

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
I have great location in Isla Mujeres I recommend it
Stayed 3 nights in May 2024

6/10 Okay

Noha

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Nice but no hot water
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great service from the staffs. Room was clean. Recommend a place stay while in Cacun.
Stayed 2 nights in Jun 2021

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities
Well priced.
Stayed 1 night in Feb 2023

4/10 Poor

LUCIE

Disliked: Amenities, property conditions & facilities
Staff is friendly and location is great but that’s about it.

8/10 Good

Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice small boutique hotel. Everything is closed by. Nice staff!
Stayed 1 night in Jul 2022

8/10 Good

Troy

Liked: Staff & service
Disliked: Amenities
Gotta clean those cartons & sheets better
Stayed 3 nights in Nov 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very personable & helpful. My room was very clean. It was very centrally located. It was safe. I did miss a fridge though. And the locckbox was out of service.
Stayed 7 nights in Feb 2024

6/10 Okay

Alexis

Liked: Cleanliness
Cheap
Stayed 1 night in Feb 2024

8/10 Good

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
People are very kind, helpful. If you want a big resort, this isn’t for you, but if you want a clean place to stay across the street from the ocean, this is it, you are in the middle of everything, walking distance to everything. We had a private room with a large balcony. I stay last week and am headed back Wednesday for the rest of my trip. I love the island , the waters are absolutely beautiful, the locals are great.
Stayed 2 nights in Feb 2023

8/10 Good

Alexander

Liked: Cleanliness, staff & service
We just needed to unexpectedly crash for one night. This did the trick. It is close to everything we needed, AC and shower were working and it was OK for the price. It is very clean. We did not have hight expectations for 60USD/night.
Stayed 1 night in Feb 2023

6/10 Okay

Nathan

Show one room but the room you get is total different
Stayed 4 nights in Jul 2024

8/10 Good

Julio

Liked: Cleanliness
5 days I stay in the second floor with balcony I feel the hotel it was OK for the price Close to everything !, definitely things to improve 1 Hot water 2 table And chairs in the room 3 maybe free coffee in the morning 4 it’s missing the welcome to mexico feeling 5 It’s not box safe in the room n working condition 6 redesign the Bathroom for More Space 7 In general is a OK place to stay for a budget trip

2/10 Terrible

Lisa

Disliked: Cleanliness, amenities, property conditions & facilities
The place is a dump. Broken toilet broken ceiling fan. No hot water. Only a sheet on the bed ,no blankets at all.Only a bed in the room and that bed was awful.I think the only thing clean in the room were the sheets on the bed. Shower was nasty. Bath fixtures were all corroded. Just dont do it.There are better cheap places to stay.
Stayed 2 nights in Dec 2024

6/10 Okay

Cynthia

Liked: Property conditions & facilities
Disliked: Amenities
The room was size wise was good. Bathroom was too small. Our shower was plug. At the moment of check out was nobody at the counter so, we left the key and controllers at the counter.
Stayed 1 night in Jan 2024

4/10 Poor

Samantha

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The safe on our room wasn’t attached to anything, you could literally pick it up off the shelf and walk out with it.
Stayed 4 nights in Mar 2023

8/10 Good

Dante

Liked: Cleanliness, staff & service
The location accuracy is bad. I was unable to walk so the attendant changed our booking to a first floor room which is really great!
Stayed 2 nights in Sep 2022

2/10 Terrible

Robin

Disliked: Cleanliness, staff & service, property conditions & facilities
You’d be better off sleeping on the beach. Absolutely terrible. Front desk lady is one of the worst parts of the trip. I read the reviews and thought ehhh maybe people are picky. No really heed the warning and DONT stay. Can’t emphasize enough- DONT STAY
Stayed 6 nights in Feb 2024

6/10 Okay

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt like that there was only enough water for 1 person to shower. Had to use bottles of water for husband to shower. Other than that no complaints
Stayed 1 night in Dec 2022

2/10 Terrible

Robin

Disliked: Cleanliness, staff & service, property conditions & facilities
Toilet didnt flush. Shower with cold water.
Stayed 1 night in Jan 2023

2/10 Terrible

Sherrie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Isla Mijeres

We booked 3 nights and had to move out after the first night. The room was very small but clean. The biggest problem was the balcony as the door wouldn’t open. Also there was a solid 5 foot solid wall for the railing The tv didn’t work. When we asked at the front desk if we could move & the clerk said “no” The housekeeper said there was a room for us to move to
Stayed 3 nights in Feb 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Disliked: Amenities
The property was inexpensive at $110 CAD a night, it was clean & the staff responsive when I asked for a blanket (there were only sheets) & toilet paper. It was close to the beach & restaurants. The pictures are not representative of the space. It is very small & some of the lights do not work. One morning we had no water & the next - just cool water however at least we could shower. Our view was of a cement wall however we did have a balcony.
Stayed 3 nights in Feb 2023

2/10 Terrible

Kliti

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not be fooled by the pictures... unortunately it was not as great as it seemed. PROS: Close Proximity to Ferry, Restaurants and Playa Norte CONS: The rooms were very close to each other and you could hear babies crying,banging and slamming of doors -Bathroom was extremely small- barely enough room to sit down in toilet -bathroom had a very bad smell - like sewage -A piece of hair was found under bed sheets -The room had only 1 bed, there was no chairs or small table
Stayed 4 nights in Jan 2024

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay in this hotel. There was no water in the hotel entire period of the time we stayed in there. Went to the beach and came back with wet clothes and no water to shower, or toilet can’t be used either. Such a horrible experience. Had to buy 5 water bottles each at $5 just to get by. Ughhhhh.