Entire condo

Candlewood Suites Dallas - Plano W Medical Ctr

3.0 star property

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Photo gallery for Candlewood Suites Dallas - Plano W Medical Ctr

Business centre

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Parking included
  • Laundry
  • Gym

Room options

Room, 1 Bedroom, Accessible, Non Smoking (Hearing, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
Shower/bath combination
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 Bedroom, Accessible, Non Smoking (Mobility, Bathtub)

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
Shower/bath combination
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed

Room, 1 Bedroom, Accessible, Non Smoking (Mobility, Bathtub)

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
Shower/bath combination
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
Shower/bath combination
Private bathroom
Microwave
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
Separate bedroom
Shower/bath combination
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
Shower/bath combination
Private bathroom
Microwave
  • 31 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Studio Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
Shower/bath combination
Private bathroom
Microwave
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
19373 Preston Rd, Behind Silver Star Motorcars, Dallas, TX, 75252

Policies

Payment types at the property

Important information

You need to know

Guests must provide a picture ID at check-in.

Property is also known as

Sunstone Inn Dallas
Days Inn Plano Medical Center
Days Inn Plano Medical Center Dallas
Days Inn Plano Medical Center Hotel
Days Inn Plano Medical Center Hotel Dallas
Plano Days Inn
Days Inn North Dallas Plano
Sunstone Dallas
Candlewood Suites Dallas Plano W Medical Ctr Hotel
Candlewood Suites Plano W Medical Ctr Hotel
Candlewood Suites Dallas Plano W Medical Ctr
Candlewood Suites Plano W Medical Ctr
Days Inn Suites North Dallas Near Medical Center of Plano
Days Inn Suites Plano Medical Center/Dallas
Candlewood Suites Plano W Mec
Candlewood Suites Dallas Plano W Medical Ctr
Candlewood Suites Dallas - Plano W Medical Ctr Condo
Candlewood Suites Dallas - Plano W Medical Ctr Dallas
Candlewood Suites Dallas - Plano W Medical Ctr Condo Dallas

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Candlewood Suites Dallas - Plano W Medical Ctr Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 79 out of 149 reviews
Rating 8 - Good. 40 out of 149 reviews
Rating 6 - Okay. 15 out of 149 reviews
Rating 4 - Poor. 1 out of 149 reviews
Rating 2 - Terrible. 14 out of 149 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel did not provide breakfast. Elevator smelled of e urine, out dated, and not safe. The room was dingy, not clean and stunk. Would not recommend.
Stayed 2 nights in May 2017

2/10 Terrible

Lauri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too little too late

I got an email the day I was arriving to let me know that they would not honor my reservation. The hotel was closing the next day. A little more forewarning would have been nice.
Stayed 3 nights in Dec 2020

10/10 Excellent

Jeremy

Stayed 7 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful and my room was clean and quiet. It was a nice stay.
Stayed 9 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sad day

It was great ifnit wasnt for them permanently closing this branch
Stayed 7 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it had a kitchen, that was the main thing I was looking for. Everything was clean, and the staff were very attentive. I would return to this location.
Stayed 5 nights in Dec 2020

2/10 Terrible

Barry

Disliked: Staff & service

Every night I was disturbed for my TV being on and

Every night I was disturbed for my TV being on and laughing and talking with my girlfriend every night
Stayed 4 nights in Dec 2020

8/10 Good

CHANSAMORN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Demetra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plano

The hotel was good. They offered free washing and drying to their guests.
Stayed 2 nights in Dec 2020

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

6/10 Okay

Brittany

Disliked: Cleanliness
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Didn't get to stay. I guess if I don't get to stay there I still have to review it so like I said didn't get to stay there so mixed review
Stayed 8 nights in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Access and exiting was a bit of an issue...couldn't access/exit to/from traveling both directions off the road
Stayed 1 night in Dec 2020

10/10 Excellent

Kassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed here over 15 times no exaggeration.. Love it everytime. Always clean & has everything you need for a long stay or just a weekend stay. I love that I can cook in my room. Workout. Do laundry- so convenient!! Staff is always so helpful & nice!
Stayed 3 nights in Nov 2020

8/10 Good

Sterling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

6/10 Okay

John

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2020

8/10 Good

Akeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2020

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that all the suites are fully furnished with cookware and plates and they is even a cupboard in the lobby for odd items like crockpot, blender, and others that you can borrow.
Stayed 9 nights in Oct 2020

10/10 Excellent

Thelma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2020

6/10 Okay

Eddie

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Disappointed

During the stay, we received no housekeeping, and had to make several requests for it to which it was never received and for items that were suppose to be in the room. The room was barely cleaned as it should have been, not stocked with the accessories that were mentioned on the site like dish washing liquid, tissue, or paper towels. When we finally chased them down to get new bedding and towels, we literally had to take all of our things ourselves, find them, and wait until they brought it to us. But the biggest issue, was the fact that they allowed someone to book our very room while we were still in it and told us we'd have to switch rooms to remain there. We'd have to check out at 11, take all of our things, and wait until after 3 to get our new room that came with none of the very things I paid for in the first place and they didn't offer or try to accommodate me for that either, but I would have to pay the same price. It was all the way around unprofessional and I won't do business with this location again.
Stayed 6 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2020