Mercure Catania Excelsior
4.0 star property

Upscale hotel, walk to Via Etnea

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Mercure Catania Excelsior

Photo gallery for Mercure Catania Excelsior

Miscellaneous
Breakfast, lunch and dinner served
Exterior
Premium bedding, minibar, in-room safe, desk
Bar (on property)

Overview of Mercure Catania Excelsior

8.0

Very good

Highlight
  • Offers an on-site restaurant. Only 5% of properties have this in Catania.

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • GymGymGym

Explore the area

Piazza Giovanni Verga 39, Catania, CT, 95129
  • Popular LocationAl Gabbiano 21 min walk
  • Popular LocationRuyi1 min walk
  • Popular LocationGG Bistrot2 min walk
  • Popular LocationRistorante Pagano2 min walk
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Room options

Standard Twin Room, Multiple Beds, View

cleanliness

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Premium bedding
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

Superior Twin Room, 2 Single Beds, Balcony, View

cleanliness

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Premium bedding
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

Grand Suite, 1 Double Bed, Balcony

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Superior Double Room, 1 Double Bed, Balcony, View

cleanliness

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Premium bedding
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Deluxe Twin Room, Multiple Beds, Balcony

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

Similar properties

About the area

Catania

Mercure Catania Excelsior is located in Borgo-Sanzio, a neighbourhood in Catania, and is near a metro station and near the beach. Shoppers can check out Via Etnea, while everyone can enjoy the natural beauty of Catania Beach and Mount Etna. Etnaland and Butterfly House are also worth visiting.

What's nearby

  • Via Etnea - 10 min walk
  • Piazza del Duomo - 3 min drive
  • Catania Cathedral - 3 min drive
  • Catania Fish Market - 3 min drive
  • Ursino Castle - 3 min drive

Getting around

  • Italia Station - 7 min walk
  • Catania Central Station - 15 min walk
  • Catania (CTA-Fontanarossa) - 20 min drive

Restaurants

  • Effe Cafe - 3 min walk
  • Al Gabbiano 2 - 1 min walk
  • Trattoria La Norma - 4 min walk
  • GG Bistrot - 2 min walk
  • Ritz Catania - 4 min walk

About this property

Mercure Catania Excelsior

Upscale hotel located in Borgo-Sanzio
Close to Via Etnea and Catania Cathedral, Mercure Catania Excelsior provides a coffee shop/cafe, a garden and dry cleaning/laundry services. Be sure to enjoy a meal at Le Zagare, the on-site restaurant. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • Express check-out, express check-in and babysitting (surcharge)
  • Tour/ticket information, a porter/bellboy and a vegetable garden
Room features
All 176 rooms boast comforts, such as premium bedding and laptop-friendly workspaces, as well as perks, such as air conditioning and dressing gowns.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • TVs with satellite channels
  • Wardrobes/cupboards, balconies and free infant beds

Languages

English, French, Italian

Sustainability

Sustainability practices

At least 10% of profits reinvested in community and sustainability
Energy-saving switches
Housekeeping on request
Change of bedsheets on request
Change of towels on request
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Zagare

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 1953
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 AM
Express check-in available

Check-out

Check-out before 12:30 PM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property will be closed from 6 November 2022 to 20 October 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excelsior Grand Catania
Excelsior Grand Hotel
Excelsior Grand Hotel Catania
Mercure Catania Excelsior Hotel
Mercure Excelsior Hotel
Mercure Catania Excelsior
Mercure Excelsior
Mercure Catania Excelsior Sicily
Mercure Catania Excelsior Hotel
Mercure Catania Excelsior Catania
Mercure Catania Excelsior Hotel Catania

Frequently asked questions

Is Mercure Catania Excelsior pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 25 per pet, per day. Service animals are exempt from fees.

How much is parking at Mercure Catania Excelsior?

Self-parking is available for EUR 15 per day.

What time is check-in at Mercure Catania Excelsior?

Check-in start time: 2 PM; check-in end time: 11:30 AM.

What time is check-out at Mercure Catania Excelsior?

Checkout is at 12:30 PM.

Where is Mercure Catania Excelsior located?

Located in Borgo-Sanzio, this hotel is within a 10-minute walk of Tribunale di Catania and Via Etnea. Catania Port and Piazza del Duomo are also within 1 mile (2 km). Italia Station is 7 minutes by foot and Giuffrida Station is 11 minutes.

Mercure Catania Excelsior Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 128 out of 409 reviews" "
Rating 8 - Good. 192 out of 409 reviews" "
Rating 6 - Okay. 56 out of 409 reviews" "
Rating 4 - Poor. 13 out of 409 reviews" "
Rating 2 - Terrible. 20 out of 409 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Stayed 1 night in Oct 2022

4/10 Poor

Anthony

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappointing!
We had to change rooms 3 times. The two bed room was not ready. They gave use a second room with two beds the door lock was broken so we had to change again. The third room was not set up with towels pillows etc. the rugs in this room were filthy with stains. They were not well vacuumed.
Stayed 2 nights in Oct 2022

10/10 Excellent

Sean

Stayed 2 nights in Oct 2022

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful at front desk
Stayed 2 nights in Oct 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Rashad

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Good luck cation other than that it was very poor
Stayed 4 nights in Sep 2022

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2022

8/10 Good

craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Craig uk
The hotel is a little scruffy from the out side but inside the bar, reception and dinning area its very nice the rooms are well equipped but again a little tired the staff were excellent and very frindly would definitely stay here again and good value for money
Stayed 4 nights in Aug 2022

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Staff & service
Staff failed to provide enough information about parking resulting in us being fined, and then couldn't even assist us to pay the fine which was in Italian (we are Australian) - they outright accepted zero responsibility whatsoever and were extremely unhelpful. Would NEVER stay here again. It was appalling and disgusting behaviour from so called service professionals. Very disappointed.
Stayed 2 nights in Jul 2022

6/10 Okay

Some

Stayed 1 night in Jun 2022