Ratings based on 1,419 verified reviews

4.2 out of 5
84% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 26 Feb 2020
Convenience location. Warm people. Our short story goes.. we came from Singapore looking for a type of candy but in vain. The people at reception counter were remarkable, going the extra mile to tracking down the manufacturer, make calls to pin down retail outlets but they were sold out. The offered at cost from their own limited stock.
Comment from Hotel Management
26 Feb 2020 by 中欣飯店客務部, Hotel Management
Thank you so much for choosing our hotel and taking the time to write this comment. We look forward to welcoming you anytime to Butler Hotel and hope to see you soon in the near future.
4 out of 5
by a verified traveller

Taiwan Trip

Posted 18 Jan 2020 on Hotels
Excellent location. Awesome breakfast. Nice room (w/o window)
Comment from Hotel Management
24 Jan 2020 by 中欣飯店客務部, Hotel Management
Thank you so much for choosing our hotel and taking the time to write this comment. Hope the Butler Hotel Experience could make the good memories in your Taichung trip.
5 out of 5
by a verified traveller

Posted 17 Jan 2020
Convenient location-- steps from the train station and shops. Good value-- The room was small but had everything we needed. We didn't have to pay for any extra space or fancy amenities that we didn't need. US$60 is a very reasonable price for this level of quality.
Comment from Hotel Management
24 Jan 2020 by 中欣飯店客務部, Hotel Management
Thanks to your good comments again and it will assist us in becoming better at what we do. We look forward to welcoming you anytime to Butler Hotel and hope to see you soon in the near future.
4 out of 5
by a verified traveller

Posted 16 Jan 2020
Great location! you can walk 2-3 mins from Taichung Railway Station to Hotel and All staff are warm welcome
Comment from Hotel Management
24 Jan 2020 by 中欣飯店客務部, Hotel Management
Thank you so much for choosing our hotel and taking the time to write this comment. Hope the Butler Hotel Experience could make the good memories in your Taichung trip.
5 out of 5
by a verified traveller from Quezon City, Philippines

Posted 27 Dec 2019
We really enjoyed our stay here, their staff are very nice, room is big, food is good and the location is the best, 3-5 mins walk to Taichung station. Until next time Butler Hotel. Thank you for making our stay comfortable and for your free snack everyday after cleaning our room. I highly recommend this hotel if you want to stay in Taichung. 👍👍👍
Comment from Hotel Management
28 Dec 2019 by 中欣飯店客務部, Hotel Management
Thank you so much for choosing our hotel and taking the time to write this comment. Hope the Butler Hotel Experience could make the good memories in your Taichung trip.
5 out of 5
by a verified traveller

Posted 15 Dec 2019
Comment from Hotel Management
30 Dec 2019 by 中欣飯店客務部, Hotel Management
感謝您選擇入住中欣商務精品飯店,並在此留下了對我們的支持。
5 out of 5
by a verified traveller

Posted 9 Dec 2019
Comment from Hotel Management
17 Dec 2019 by 中欣飯店客務部, Hotel Management
您好: 感謝您選擇入住中欣商務精品飯店,並在此留下了對我們的支持。
3 out of 5
by a verified traveller

Disappinted at this hotel.

Posted 23 Nov 2019 on Hotels
We were in Taichung. Room was small for the price paid compared to Kaoshiung. Shower was next to the window. There was only a wash basin and no space to put our own toiletries. But Staff are very courteous and helpful. Location is very convenient.
Comment from Hotel Management
1 Dec 2019 by 中欣飯店客務部, Hotel Management
We do deeply apologize for the equipment we offered that made you feel inconvenience. We will improve those problems as soon as possible. Most important, we are appreciate your good comments to the staff's service and it is really support them to become better at what them do. We hope you will re-visit Taichung again, and look forward to welcoming you back to Butler Hotel.
5 out of 5
by a verified traveller

Posted 16 Nov 2019
Welcoming staff tried their best giving booking advice and llocation direction thru phone calls. Good in underdtanding different languages (mandarin against cantonese over the phone is challenging). Clean room and all round the hotel made me feeling at home. Laundry, gym, and breakfast were highlight for me.
Comment from Hotel Management
20 Nov 2019 by 中欣飯店客務部, Hotel Management
Thank you so much for choosing our hotel and taking the time to write this comment. Hope the Butler Hotel Experience could make the good memories in your Taichung trip.
5 out of 5
by a verified traveller from Kaohsiung

Posted 8 Nov 2019
I'm quite surprised about the welcome gift insdie the room, i love it...
Comment from Hotel Management
10 Nov 2019 by 中欣飯店客務部, Hotel Management
Thanks to your good comments again and it will assist us in becoming better at what we do. We look forward to welcoming you anytime to Butler Hotel and hope to see you soon in the near future.