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Acacia Heritage Hotel

Primary image
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Minibar, in-room safe, desk, blackout curtains

Overview of Acacia Heritage Hotel

Acacia Heritage Hotel

3.0 star property

4.2/5 Very good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Temperature checks
Map
54 Nguyen Tri Phuong Street, Hoi An, 00084

Explore the area

  • Popular LocationHoi An Ancient Town7 min walk
  • Popular LocationChua Cau15 min walk
  • Popular LocationHoi An Night Market16 min walk
  • AirportDa Nang (DAD-Da Nang Intl.)53 min drive

Choose dates to view prices

About this area

Hoi An

Acacia Heritage Hotel is located in Hoi An. BRG Da Nang Golf Resort and Montgomerie Links are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Riverside Hoi An and Thu Bon River. Hoi An Impression Theme Park and Thanh Ha Pottery Village are also worth visiting.

What's nearby

  • Hoi An Ancient Town - 7 min walk
  • Tran Duong House - 7 min walk
  • Hoi An Market - 9 min walk
  • Chua Cau - 15 min walk
  • Hoi An Night Market - 16 min walk

Getting around

  • Da Nang Station - 29 min drive
  • Da Nang (DAD-Da Nang Intl.) - 53 min drive

About this property

Acacia Heritage Hotel

3-star spa hotel, walk to Hoi An Ancient Town
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 70 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, LCD TVs come with cable channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Acacia Heritage Hotel offers 70 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Acacia. Services include massages and manicures and pedicures. The spa is equipped with a sauna, a spa tub and a steam room.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Vietnamese

Business services

  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Manicures and pedicures
  • Massages
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Acacia Heritage Hotel Hoi An
Acacia Heritage Hoi An
Acacia Heritage
Acacia Heritage Hotel Hotel
Acacia Heritage Hotel Hoi An
Acacia Heritage Hotel Hotel Hoi An

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 42 out of 100 reviews
5 - Excellent 42%
Rating 4 - Good. 45 out of 100 reviews
4 - Good 45%
Rating 3 - Okay. 5 out of 100 reviews
3 - Okay 5%
Rating 2 - Poor. 4 out of 100 reviews
2 - Poor 4%
Rating 1 - Terrible. 4 out of 100 reviews
1 - Terrible 4%

4.0/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel stay
Beds comfy, breakfast great, restaurant near pool great
Stayed 5 nights in Jan 2020

2/5 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
We were given a room on the ground floor which looked like it was not cleaned thoroughly. Dresser was quite dusty. Tap was about to come off the basin it was mounted. Room was stuffy as AC was weak, hotel provided a fan which looked rusty. We would have gladly paid a higher rate for a better room. Rooms on higher floor appear quite nice. On a positive note - buffet breakfast spread was good and hotel is a few minutes walk from the old town.
Stayed 1 night in Oct 2019

2/5 Poor

Travelled with family, Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We booked total 4 rooms. The smell very bad, When you walk on to the room. The bed sheet have the stain on them and feel like not dry enough. For the price that we pay for very disappoint. The bath room have the mold in a lot of corner. The breakfast not warm at all.
Stayed 1 night in Oct 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the old town very quiet. Staff were very friendly. We arrived at 5:00am I. The morning and they gave us an early check in which is great. Breakfast was great. Pool Vey clean and well maintained. Would definitely come back
Stayed 2 nights in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Hoi An
This hotel is awesome, very close to Hoi An. The staffs are always smiling. The price is reasonable. Phuong and Tam are helpful and friendly. The rooms are comfortable. We have a wonderful experience here. Highly recommend !
Stayed 2 nights in Sep 2019