Ratings based on 998 verified reviews

4.1 out of 5
90% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 23 Mar 2020
This hotel has a great location. Easy walking distance to Gurney Drive food stalls and Pulau Tikus shops. Also possible to reach the Midlands and Gurney Plaza shopping centre on foot.
5 out of 5
by a verified traveller

Posted 16 Mar 2020
Clean and big space room. Hotel location is good!!
3 out of 5
by a verified traveller

Posted 14 Feb 2020
Location is not too bad but still need more walking to reach gurney drive hawker, paragon mall and gurney plaza.
4 out of 5
by a verified traveller

Posted 13 Feb 2020
The cook was "missing" at breakfast - we had to wait whilst they found and alternate cook
5 out of 5
by a verified traveller from California

Posted 9 Feb 2020
Hotel live up to its promise as five star hotel within Georgetown area. We found the rooms spacious, clean and with all the amenities of a five star hotel. The location is just perfect . Go for the Oceanview rooms !
4 out of 5
by a verified traveller from George Sydney

Posted 3 Feb 2020
Nice hotel with experienced staff. The property is just a Little old. I have been staying in this hotel during visits to Penang for many years.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 2 Feb 2020
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 31 Jan 2020
5 out of 5
by a verified traveller from Kuala Lumpur

Posted 30 Jan 2020
The location is good
5 out of 5
by a verified traveller

Posted 29 Jan 2020
The rooms are clean and bright , furnitures and fittings not too old, good location in town area and walking distance to shopping mall ;