Ratings based on 438 verified reviews

3.3 out of 5
77% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 10 Feb 2020 on Hotels
Comment from Hotel Management
20 Feb 2020 by Putasnen, Hotel Management
Dear Mark, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Putasnen, Duty Manager
4 out of 5
by a verified traveller

Posted 8 Feb 2020 on Hotels
Comment from Hotel Management
20 Feb 2020 by Putasnen, Hotel Management
Dear Choon, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Putasnen, Duty Manager
4 out of 5
by a verified traveller

Posted 20 Dec 2019
Good and near town
Comment from Hotel Management
20 Dec 2019 by Putasnen, Hotel Management
Dear Guest, Our locations are definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Georgetown Penang and a very strategic location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. Sincerely, Putasnen, Duty Manager.
4 out of 5
by a verified traveller

Good accommodation at budget price.

Posted 19 Dec 2019 on Hotels
My favourite accommodation in Penang. Room may be small and facilities limited but the bed is nice and the shower is great. At this budget price, I can't ask for more.
Comment from Hotel Management
20 Dec 2019 by Putasnen, Hotel Management
Dear Kong, Thank you for taking the time to share your experience with us. We're so happy to hear that you had a good stay with us. Our team will be delighted to hear that they were able to make your stay a great one. We look forward to welcoming you back. Sincerely, Putasnen, Duty Manager.
3 out of 5
by a verified traveller

Posted 27 Nov 2019 on Hotels
Comment from Hotel Management
29 Nov 2019 by Auzae, Hotel Management
Dear Kelvin, Thank you for taking the time to share your experience with us. We're happy to hear that you had a good stay with us. Our team will be delighted to hear that they were able to make your stay a great one. We look forward to welcoming you back.
2 out of 5
by a verified traveller

Posted 9 Nov 2019
Sekurang-kuranya ada heater air minum..dan kenapa pakring perlu berbayar..??
Comment from Hotel Management
17 Nov 2019 by Putasnen, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback with us. We are sorry to hear that our parking provision did not meet your expectation and didn't providing kettle in room. We do provide Kettle which is you may request it upon arrival with our friendly receptionists and limited parking spaces behind the hotel and when these are full, guests may park at New World Park carpark which is located right next to the hotel (chargeable and managed by New World Park). But please be assured that your feedback has been duly noted as our team continues to strive to provide you with comfort and convenience at an unbeatable price. We hope to welcome you back to our hotel soon. Sincerely, Putasnen, Duty Manager.
4 out of 5
by a verified traveller

Posted 23 Sep 2019 on Wotif
Comment from Hotel Management
27 Sep 2019 by Danny, Hotel Management
Hello Anonymous. Thank you for your positive rating!
3 out of 5
by a verified traveller

Posted 11 Sep 2019
Comment from Hotel Management
17 Sep 2019 by Danny, Hotel Management
Hello Anonymous. Thank you for reviewing us. We appreciate your support!
5 out of 5
by a verified traveller

Posted 25 Aug 2019 on Hotels
Comment from Hotel Management
27 Aug 2019 by Danny, Hotel Management
Good day Lucienne. We are certainly more than happy to receive a perfect score of 10 from you! Thank you for your kindness and hope we may get to serve you again.
5 out of 5
by a verified traveller

Posted 29 Jul 2019
no tv room to small location ok okokokokokokokokok