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In-room safe, blackout curtains, iron/ironing board
In-room safe, blackout curtains, iron/ironing board
LCD TV
In-room safe, blackout curtains, iron/ironing board

Guest reviews

4.0 out of 5 Very good
129 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Kitchen
Air conditioning
Laundry
Breakfast Available

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • 72-hour vacancy between guest stays

Map

Explore the area

Popular LocationGleneagles Penang Medical Centre3 min walk
Popular LocationDhammikarama Burmese Buddhist Temple13 min walk
Popular LocationPulau Tikus Market17 min walk
AirportPenang (PEN-Penang Intl.)39 min drive

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  • Suite, 3 Bedrooms, Balcony, City View

    Room amenities

    • 111 sq m
    • 3 bedrooms
    • City view
    • Sleeps 6
    More detailsSuite, 3 Bedrooms, Balcony, City View
  • Studio Suite

    Room amenities

    • 51 sq m
    • Studio
    • City view
    • Sleeps 2
    More detailsStudio Suite
  • Suite, 2 Bedrooms, Balcony, City View

    Room amenities

    • 82 sq m
    • 2 bedrooms
    • City view
    • Sleeps 3
    More detailsSuite, 2 Bedrooms, Balcony, City View
  • Suite, 1 Bedroom, Balcony, City View

    Room amenities

    • 51 sq m
    • 1 bedroom
    • City view
    • Sleeps 2
    More detailsSuite, 1 Bedroom, Balcony, City View

About this area

George Town

Located in George Town's Downtown George Town neighbourhood, Vouk Suites at Mansion One is in the city centre. KOMTAR and Arulmigu Balathandayuthapani Temple are notable landmarks, and the area's natural beauty can be seen at Penang Hill and Ferringgi Beach. Looking to enjoy an event or a game while in town? See what's going on at City Stadium, or consider a night out at Gurney Drive.
Visit our George Town travel guide
View in a map
Popular Location

What's nearby

  • Gurney Drive - 2 min walk
  • Gleneagles Penang Medical Centre - 3 min walk
  • Dhammikarama Burmese Buddhist Temple - 13 min walk
  • Pulau Tikus Market - 17 min walk
  • Penang Times Square - 4 min drive

Getting around

  • Penang Sentral - 38 min drive
  • AirportPenang (PEN-Penang Intl.) - 39 min drive

About this property

Vouk Suites at Mansion One

3-star George Town aparthotel in Downtown George Town, walk to Gurney Drive
Along with a restaurant, this smoke-free aparthotel has a bar/lounge and a coffee shop/café. Free self parking and a free shopping centre shuttle are also provided. Other amenities include a snack bar/deli, concierge services and dry cleaning. Each apartment features complimentary wireless Internet access and an LCD TV, plus a kitchenette with a fridge and a microwave. Additional amenities include room service (during limited hours), free bottled water and a ceiling fan. Housekeeping is available once per stay.
Vouk Suites at Mansion One offers 14 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Accommodation at this 3-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

This George Town aparthotel provides complimentary wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include a ceiling fan and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided once per stay.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 72 hours between stays
This information is provided by our partners.

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Free self-parking
  • Free shopping centre shuttle
  • Car not required
  • Accessible parking

Family friendly

  • Free cot/infant bed

Kitchenette

  • Fridge (full size)
  • Microwave
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee daily 6:30 AM–10 AM: MYR 38 for adults and MYR 19 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Snack bar/deli
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Hairdryer (on request)
  • Towels provided
  • Free toiletries

Entertainment

  • LCD TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Limited housekeeping
  • Safe
  • Multilingual staff
  • Luggage storage
  • Blackout curtains
  • Iron/ironing board (on request)
  • Free bottled water
  • Corner/local shop

Location highlights

  • In the business district
  • In the city centre

General

  • 14 rooms
  • 30 floors
  • Built in 2016

Where to eat

  • Cest Si Bon – Serves breakfast, lunch and dinner daily.

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; to check in, go to Shared check-in counter at Vouk Hotel Suites Penang
Guests can access their accommodation through a private entrance

Access methods

Private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • City/local tax: MYR3
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: MYR 38 for adults and MYR 19 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

We should mention

No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

Property is also known as

VOUK Suites Mansion 1 Apartment Penang
VOUK Suites Mansion 1 Apartment
VOUK Suites Mansion 1 Penang
VOUK SUITES MANSION ONE Apartment Penang
VOUK SUITES MANSION ONE Apartment
VOUK SUITES MANSION ONE Penang
VOUK SUITES MANSION ONE
VOUK Suites Mansion 1
Vouk Suites at Mansion One Aparthotel
Vouk Suites at Mansion One George Town
Vouk Suites at Mansion One Aparthotel George Town

Frequently asked questions

Can I cancel my reservation for free at Vouk Suites at Mansion One and receive a full refund?
Yes, Vouk Suites at Mansion One offers free cancellation on select room rates, because flexibility matters! Please refer to Vouk Suites at Mansion One cancellation policy on our site for more details about any exclusions or requirements.
Is Vouk Suites at Mansion One pet-friendly?
No, pets are not allowed at this property.
How much is parking at Vouk Suites at Mansion One?
Self-parking is free at this property.
What time is check-in at Vouk Suites at Mansion One?
Check-in begins at 3:00 PM. Late check-in is available during limited hours.
What time is check-out at Vouk Suites at Mansion One?
Checkout is at noon.
Where is Vouk Suites at Mansion One located?
Located in Downtown George Town, this aparthotel is steps away from Gurney Drive and Gleneagles Penang Medical Centre. Gurney Plaza and Penang Adventist Hospital are also within 2 mi (3 km).
4.0
Very good
5 - Excellent
37
4 - Good
64
3 - Okay
21
2 - Poor
5
1 - Terrible
2

4.1/5

Cleanliness

3.8/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

2/5 Poor

Travelled with family
Sad face IconDisliked: Staff & service, room comfort
Misled
Water heater not functioning Toothbrush & bedroom slipper not provided Staff unfriendly
Stayed 1 night in Nov 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, room comfort
Good apartment, view the room first before stay
Our first room had a problem with blinking lights when the hot shower was turned on, so next day they offered us another room which has better room layout.
Stayed 4 nights in Jul 2019

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, property conditions & facilities
Spacious room, clean, struggle with the television channel.
Stayed 1 night in May 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Clean and well maintained suites. Near Gurney Plaza.
Stayed 3 nights in Dec 2018

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