Aparthotel

THE FACE Suites Hotel

Luxury aparthotel with 2 restaurants and 2 outdoor pools

Choose dates to view prices

Where to?

Dates

November 2025

18

December 2025

2 restaurants, lunch, dinner served; international cuisine

Full-sized fridge, microwave, dishwasher, electric kettle

The Face Suites Kuala Lumpur is in the city center, steps from Petronas Twin Towers. Enjoy two outdoor pools with panoramic views, international dining at two restaurants, a coffee shop, a well-equipped gym, complimentary WiFi, and attentive staff to enhance your stay.

VIP Access

Excellent

Popular amenities

Dryer
Washer
Kitchen
Bar
Outdoor space

includes taxes & fees

19 Nov - 20 Nov

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Room options

Check availability for these dates

Tonight

Nov 18 - Nov 19

Tomorrow

Nov 19 - Nov 20

All rooms

1 bed

2 beds

3+ beds

Showing 22 of 22 rooms

1 bedroom, in-room safe, desk, laptop workspace

One Bedroom Superior

Sleeps 2

One Bedroom Deluxe

Sleeps 2

Two Bedroom Superior

Sleeps 4

Two Bedroom Deluxe

Sleeps 4

Deluxe Room, 1 Bedroom

Highlights

Soundproofed

Air conditioning

Kitchenette

Full-sized fridge/freezer

Dishwasher

LED TV

Washer/dryer

Separate bedroom

82 sq m
1 bedroom
Sleeps 2
1 King Bed

Superior Room, 1 Bedroom

Highlights

Soundproofed

Air conditioning

Kitchenette

Full-sized fridge/freezer

Dishwasher

LED TV

Washer/dryer

Separate bedroom

79 sq m
1 bedroom
Sleeps 2
1 King Bed

Premier Room, 1 Bedroom

Highlights

Soundproofed

Air conditioning

Kitchenette

Full-sized fridge/freezer

Dishwasher

LED TV

Washer/dryer

Separate bedroom

96 sq m
1 bedroom
Sleeps 2
1 King Bed

Superior Room, 2 Bedrooms

Highlights

Soundproofed

Air conditioning

Kitchenette

Full-sized fridge/freezer

Dishwasher

LED TV

Washer/dryer

Separate bedroom

95 sq m
2 bedrooms
Sleeps 4
1 King Bed and 1 Queen Bed

Deluxe Room, 2 Bedrooms

Highlights

Soundproofed

Air conditioning

Kitchenette

Full-sized fridge/freezer

Dishwasher

LED TV

Washer/dryer

Separate bedroom

98 sq m
2 bedrooms
Sleeps 4
1 King Bed and 1 Queen Bed

Premier Room, 2 Bedrooms

Highlights

Soundproofed

Air conditioning

Kitchenette

Full-sized fridge/freezer

Dishwasher

LED TV

Washer/dryer

Separate bedroom

123 sq m
2 bedrooms
Sleeps 4
1 King Bed and 1 Queen Bed

One Bedroom Grand Premier

Highlights

Soundproofed

Air conditioning

Kitchenette

Full-sized fridge/freezer

Dishwasher

LED TV

Washer/dryer

Separate bedroom

101 sq m
2 bedrooms
Sleeps 2
1 King Bed

Two Bedroom Premier

Sleeps 4

One Bedroom Premier

Sleeps 2

One Bedroom Grand Premier

Sleeps 3

Superior Twin Room, 1 Bedroom

Highlights

Soundproofed

Air conditioning

Kitchenette

Full-sized fridge/freezer

Dishwasher

LED TV

Washer/dryer

Blackout curtains

79 sq m
Sleeps 2
2 Twin Beds

Deluxe Twin Room, 1 Bedroom

Highlights

Soundproofed

Air conditioning

Kitchenette

Full-sized fridge/freezer

Dishwasher

LED TV

Washer/dryer

Blackout curtains

Sleeps 2
2 Twin Beds

Superior Twin Room, 2 Bedrooms

Highlights

Soundproofed

Air conditioning

Kitchenette

Full-sized fridge/freezer

Dishwasher

LED TV

Washer/dryer

Blackout curtains

Sleeps 4
2 Twin Beds and 1 Queen Bed

Deluxe Twin Room, 2 Bedrooms

Highlights

Soundproofed

Air conditioning

Kitchenette

Full-sized fridge/freezer

Dishwasher

LED TV

Washer/dryer

Blackout curtains

Sleeps 4
2 Twin Beds and 1 Queen Bed

One Bedroom Superior Twin

Sleeps 2

One Bedroom Deluxe Twin

Sleeps 2

Two Bedroom Superior Twin

Sleeps 4

Two Bedroom Deluxe Twin

Sleeps 4

About the area

1020, Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

Kuala Lumpur Forest Eco Park - 3 min walk - 0.3 km
Petronas Twin Towers - 10 min walk - 0.9 km
Kuala Lumpur Tower - 10 min walk - 0.9 km
Suria KLCC Shopping Centre - 12 min walk - 1.0 km
KLCC Park - 14 min walk - 1.2 km

Getting around

Bukit Nanas Station - 3 min walk
Kuala Lumpur Sultan Ismail Station - 16 min walk
Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

‪Cafe: In House - ‬3 min walk
‪R Club Lounge - ‬2 min walk
‪Wariseni - ‬4 min walk
‪Evolution - ‬2 min walk
‪Club De Macau - ‬2 min walk

About this property

THE FACE Suites Hotel

Luxury aparthotel with 2 restaurants and 2 outdoor pools

This aparthotel features 2 restaurants, 2 outdoor pools and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace and a coffee shop/cafe are on-site. Each apartment provides an LED TV with satellite channels, plus a kitchenette with a fridge, a microwave and a dishwasher. Conveniences include a washer/dryer and an electric kettle, and guests will appreciate thoughtful touches, such as bathrobes and slippers.

THE FACE Suites Hotel offers 200 air-conditioned accommodations with washers/dryers and a safe. 42-inch LED televisions come with satellite channels. Accommodation at this 5-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

Similar properties

Pool
Kitchen
Washer
Dryer

Property amenities

Pool/Spa

2 outdoor pools

Internet

Available in the apartment: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Parking on site (MYR 40 per day)
Valet parking on site (MYR 40 per stay)
Wheelchair-accessible parking available

Family friendly

Children's pool

Restaurants on site

Cafe iL Viso
Deep Blue

Kitchenette

Cookware, dishware, and utensils
Dishwasher
Electric kettle
Full-sized refrigerator/freezer
Microwave

Dining

2 restaurants
A bar/lounge
A coffee shop/cafe
Limited room service

Bedrooms

Bedroom
Bedsheets provided
Rollaway/extra bed: MYR 110 per night

Bathroom

Bidet
Dressing gowns
Hair dryer
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided

Living spaces

Living room

Entertainment

42-inch LED TV with cable/satellite channels

Outdoor areas

Rooftop terrace

Laundry

Dry cleaning/laundry service
Laundry detergent
Laundry facilities
Washer/dryer

Work spaces

Laptop workspace

Comfort

Air conditioning

Pets

No pets or service animals

Suitability/Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking

Services and conveniences

24-hour front desk
Blackout drapes
Concierge services
Free bottled water
Housekeeping (daily)
Iron/ironing board
Luggage storage
Phone
Safe
Safe at front desk

Location highlights

In a shopping district
In the city centre

Things to do

Children's pool
Gym

Safety features

Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
Security system
Window guards

General

200 units
51 floors
Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from October 30 2025 to October 30 2025 (dates subject to change):

Fitness facilities
Swimming pool

The following facilities are closed seasonally each year. They will be closed from 19 August to 22 August:

One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for MYR 110.0 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: MYR 500 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Self-parking fee: MYR 40 per day
Valet parking fee: MYR 40 per stay
Early check-in is available for a fee (subject to availability)
Rollaway bed fee: MYR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Host has indicated that there is a carbon monoxide detector on the property

Host has indicated that there is a smoke detector on the property

Safety features at this property include a security system and window guards

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

All guests must show a valid passport. This is the only form of identification that is accepted at this property.

The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Property is also known as

Face Suites Kuala Lumpur

Face Suites Kuala Lumpur Aparthotel

The Face Suites Kuala Lumpur

Face Suites Aparthotel

Face Suites

The Face Suites Kuala Lumpur

THE FACE Suites Hotel Aparthotel

THE FACE Suites Hotel Kuala Lumpur

THE FACE Suites Hotel Aparthotel Kuala Lumpur

Frequently asked questions

Does THE FACE Suites Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool. One of the swimming pools is closed seasonally each year from August 19 until August 22. The swimming pool will be unavailable from October 30 2025 until October 30 2025 (dates subject to change).

How much does it cost to stay at THE FACE Suites Hotel?

As of 18 Nov, 2025, prices found for a 1-night stay for 2 adults at THE FACE Suites Hotel on 19 Nov, 2025 start from S$94.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is THE FACE Suites Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at THE FACE Suites Hotel?

Self-parking is available for MYR 40 per day. Valet parking is available for MYR 40 per stay.

What time is check-in at THE FACE Suites Hotel?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at THE FACE Suites Hotel?

Checkout is at noon. Late check-out is available for a fee.

Where is THE FACE Suites Hotel located?

Located in Golden Triangle, this luxury aparthotel is within a 15-minute walk of Kuala Lumpur Forest Eco Park and Petronas Twin Towers. KLCC Park and Suria KLCC Shopping Centre are also within 1 mile (2 km). Bukit Nanas Station is only a 3-minute walk and Dang Wangi Station is 5 minutes.

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THE FACE Suites Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Good

Truong Vanhoang

26 Oct, 2025

Liked: Amenities

Clean and nice

Stayed 3 nights in Oct 2025

8/10 Good

cc

9 Nov, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Enjoyed having a microwave fridge and eashing machine in the rrom loved the lay out. Staff was very efficient and helpful. Clean environment. The pool with a picturesque view. This place gives appartment vibes. Good location. Near station

Stayed 3 nights in Nov 2025

8/10 Good

Abdurrahman

15 Oct, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Communication

The room was clean and spacious. Breakfast was great. The location was central and the towers were in walking distance. Unfortunately the infinity pool was crowded and very cold which was not great given that the weather was chilly.

Stayed 3 nights in Sep 2025

6/10 Okay

Vincent

6 Aug, 2025

Liked: Amenities, communication

Location is good

Stayed 5 nights in Jul 2025

10/10 Excellent

Oleg

16 Sept, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

The suite was a suprise: 3 large rooms with large bathroom, ACs in each room, washer machine and fridge included.

Stayed 4 nights in Sep 2025

8/10 Good

Muni

22 May, 2025

Liked: Cleanliness, property conditions & facilities

Overall a decent place to stay if having a short visit.

Stayed 3 nights in May 2025

10/10 Excellent

Kathy

23 Jul, 2025

Liked: Cleanliness, room comfort, communication

Great stay Joy the server upstairs was amazing with many great recommendations. Highly recommend

Stayed 2 nights in Jul 2025

10/10 Excellent

Azlina

25 Jul, 2025

Liked: Cleanliness, room comfort, communication

Excellent stay

The place was brilliant. It was spacious. We got a view of kl tower and merdeka 118. Overall can't fault our stay. Infinity pool was the best. You can see klcc, kl tower and merdeka 118.

Stayed 3 nights in Jun 2025

10/10 Excellent

Wasif

17 Jul, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Spacious two bedroom suite. Unit has washer dryer which helped us a lot.

Stayed 7 nights in Jul 2025

2/10 Terrible

hangjuan

26 Oct, 2025

Disliked: Cleanliness, amenities, property conditions & facilities, communication

The hotel has a great location, plenty of water, and is spacious, but it has too many shortcomings. I stayed in Building C, and I couldn't get to the pool with the Petronas Twin Towers as shown in their promotional photos. The promotional photos seem to show it in the building next door, so I couldn't get there! The pool upstairs only had a small view of the Petronas Twin Towers from one angle. The pool was very small, the security guard was very rude, the rooms smelled bad, and there was inexplicable singing, especially after 5 a.m. The elevator was really slow, and we even sank down once when we were in the elevator. It was so shaky and wobbly, it was a real safety hazard! Lightning protection! !!!

Stayed 4 nights in Oct 2025

8/10 Good

Brentha

11 Aug, 2025

Liked: Cleanliness, room comfort, communication

Great Stay with Top Amenities, Close to Attraction

We had a wonderful stay with excellent amenities, including a skydeck bar, swimming pool, gym, and restaurant on the 51st floor. The rooms were spacious, clean, and well-maintained, with kitchen facilities, a fridge, and a washing machine. Major attractions like the Twin Towers and KLCC are within walking distance. The only drawback was the long wait time for the elevator due to the high number of tourists and inter-floor traffic. Overall, it was great value for money, and our family of four, including a child, thoroughly enjoyed the stay.

Stayed 3 nights in Aug 2025

10/10 Excellent

Istar

17 Jul, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

My stay at The Face Suites in KL was fantastic and truly exceeded expectations. This hotel-apartment hybrid offers the perfect blend of space, comfort, and an unbeatable city view. The standout feature for me was definitely the rooftop infinity pool – it offers a breathtaking view of the Petronas Twin Towers and the KL Tower. Whether during the day or lit up at night, it’s absolutely stunning and one of the most iconic views you can experience in KL.

Stayed 5 nights in Jun 2025

10/10 Excellent

Yetunde

27 Jun, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Nice property, ample space for 4. Only issue was the time it took to get a lift. Other than that had a very pleasant sta

Stayed 4 nights in Jun 2025

8/10 Good

Nicholas

9 Aug, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Really practical and spacious stay with a killer rooftop pool. Getting a bit too busy compared to the last trip - means the great pool is less cool, and the lifts are a huge pain especially at checkout. Stayed in a higher class room than last time, but it actually felt less space and the view was substantially worse. A bit disappointing but still a really great place for families in terms of price, location and space.

Stayed 9 nights in Jul 2025

10/10 Excellent

Wai Lung

10 Apr, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Very spacious service apartment style hotel with washing machine and daily cleanup

Stayed 4 nights in Mar 2025

10/10 Excellent

BONNA

6 May, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Love the hotel and room is great, lots of room for the three of us. Wish they didn’t charge us for the deposit which we still haven’t received it back.

Stayed 5 nights in Jan 2025

8/10 Good

Elijah

23 May, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The room i got was very nice although there was little to any hot water, for all you military guys without a passport this is definitely not the hotel for you as they will not under any circumstances let you check in without one. Definitely would recommend the superior room tho for the space and very modern bathroom and open space available.

Stayed 2 nights in May 2025

4/10 Poor

David

15 Sept, 2025

Disliked: Cleanliness, amenities, communication

Avoid staying here. The lifts are utterly inadequate. You will wait over an hour on the upper floors to get down stairs, or like we had to, take the stairs in 30 degree heat. Management utterly uninterested. Flat was adequate, but the facilities are barely so. Despite being accommodation for 4 you get 2 or 3 of everything. Starting to get shabby and not entirely clean. Bar is not good and the food very poor. Pool was closed for most of our stay, but the seats were broken and it had a very unloved air about it. Check-in staff were rude and unhelpful. Check out was polite but disinterested in complaints. I was encouraged to give a bad review rather than being offered any solutions. Don’t stay here. There are many much better options.

Stayed 7 nights in Sep 2025

10/10 Excellent

Chul

25 Apr, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Accommodation that I would definitely recommend if you are traveling as a family

Stayed 4 nights in Apr 2024

10/10 Excellent

andrea

30 Jul, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Excellent apartment and location for a family of 3 adults. Would stay again.

Stayed 5 nights in Jul 2024

8/10 Good

Lim Ting

5 Jun, 2025

Liked: Cleanliness, property conditions & facilities

Lifts are ridiculously slow & its a hassle to redeem free parking as you need to validate your TNG card each time you exit the premises

Stayed 2 nights in May 2025

8/10 Good

Jaisy

27 Mar, 2023

Liked: Cleanliness, property conditions & facilities, communication

Well maintained property, helpful staff and close to different sight seeing places.

Stayed 3 nights in Mar 2023

10/10 Excellent

Anthony

31 May, 2025

Liked: Cleanliness, amenities, property conditions & facilities

I had an incredible experience at The Face Suites! From the moment I arrived, the service was warm and professional. The suite itself was spacious, modern, and equipped with everything I needed — it felt more like a luxury apartment than a hotel room. But the real highlight? The sky deck infinity pool. It offers one of the most breathtaking views in all of Kuala Lumpur — swimming with the Petronas Twin Towers and KL Tower in full view was surreal, especially at sunset when the city lights begin to sparkle. It’s truly a must-see spot that lives up to the hype on social media.