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Hotel Casa 12 Reales

2.5 star property
Hotel with a full-service spa, near Alley of the Kiss

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Photo gallery for Hotel Casa 12 Reales

Terrace/patio
1 bedroom, laptop workspace, iron/ironing board, free WiFi
Interior
Front of property
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Spa
  • Laundry
  • Room service
  • Parking included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Triple Room

Terrace/patio

Standard Triple Room

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Free extra futon mattress
Private bathroom
Rainfall showerhead
Cable channels
Netflix
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Quadruple Room

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Standard Quadruple Room

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Cable channels
Netflix
Hulu
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Double Room, 1 Double Bed

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Economy Double Room, 1 Double Bed

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Cable channels
Netflix
Hulu
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Superior Room, 1 King Bed

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Cable channels
Netflix
Hulu
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Family Room

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Cable channels
Netflix
Hulu
  • 36 sq m
  • City view
  • Sleeps 7
  • 3 Double Beds

View all photos for Family Studio Suite, 1 Bedroom, Non Smoking, City View

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Family Studio Suite, 1 Bedroom, Non Smoking, City View

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Free extra futon mattress
Private bathroom
Rainfall showerhead
Cable channels
Netflix
  • 35 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds OR 1 Double Sofa Bed
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About the area

Map
Carretera Panorámica Km 14.8, 14, Guanajuato, GUA, 36015

What's nearby

  • Juarez Theater - 12 min walk - 1.1 km
  • Union Garden - 12 min walk - 1.1 km
  • Alley of the Kiss - 15 min walk - 1.3 km
  • Pipila Monument - 15 min walk - 1.3 km
  • Mummies Museum - 5 min drive - 2.7 km

Getting around

  • León, Guanajuato (BJX-Del Bajío) - 37 min drive

Restaurants

  • ‪Oajillo - ‬10 min walk
  • ‪Tamales y Antojitos Luzma - ‬11 min walk
  • ‪Carnitas Patlan - ‬10 min walk
  • ‪Los Campos - ‬11 min walk
  • ‪Bartola - ‬12 min walk

About this property

Hotel Casa 12 Reales

Hotel near Alley of the Kiss
At Hotel Casa 12 Reales , you can look forward to a terrace, dry cleaning/laundry services and a full-service spa. For some rest and relaxation, visit the outdoor treatment areas. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), massage treatment rooms and a front desk safe
  • Pet-sitting services, a 24-hour front desk and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel Casa 12 Reales feature thoughtful touches, such as first-run films and laptop-friendly workspaces, in addition to amenities, such as free WiFi and separate sitting areas.
More amenities include:
  • Bathrooms with rainfall showers
  • 32-inch flat-screen TVs with Netflix, Hulu and streaming services
  • Separate sitting areas, cable channels and first-run films

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free uncovered self parking on site

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Spa open select days
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways (60 centimetre high)
  • Handrails in stairways (60 centimetre high)
  • No lift
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • First-run films
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Room service

More

  • Iron/ironing board on request
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: MXN 299
Late check-in subject to availability
Late check-in fee: MXN 200 for check-in between 8:00 PM and 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 150, per pet (varies based on length of stay), plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 30 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls, pet-sitting services and litter trays are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 150.0 per day.
Cots (infant beds) are available for MXN 50.0 per day

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: MXN 700 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 150 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: MXN 299 (subject to availability)
  • Late check-in fee: MXN 200 for check-in between 8:00 PM and 11:00 PM
  • Crib (infant bed) fee: MXN 50.0 per day
  • Rollaway bed fee: MXN 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Casa 12 Reales Hotel
Hotel Boutique Casa D´Reyes
Hotel Boutique Casa D'Reyes
Casa de Reyes by Rotamundos
Hotel Casa 12 Reales Rotamundos
Hotel Casa 12 Reales Guanajuato
12 Reales Hotel Boutique Rotamundos
Hotel Casa 12 Reales Hotel Guanajuato
Hotel Boutique Casa D'Reyes By Rotamundos

Frequently asked questions

Is Hotel Casa 12 Reales pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 30 kg per pet. There's a deposit of MXN 1000 per stay and a fee of MXN 150 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Casa 12 Reales ?

Self-parking is free at this property.

What time is check-in at Hotel Casa 12 Reales ?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Early check-in is available for a fee of MXN 299 (subject to availability). Late check-in is available from 8:00 PM to 11:00 PM for a fee of MXN 200.

What time is check-out at Hotel Casa 12 Reales ?

Checkout is at noon.

Does Hotel Casa 12 Reales provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 700 per vehicle applies.

Where is Hotel Casa 12 Reales located?

Situated in Guanajuato, this spa hotel is within 1 mile (2 km) of Temple of the Company of Jesus and Alley of the Kiss. Temple of the Jesuit Order and University of Guanajuato are also within 15 minutes.

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Hotel Casa 12 Reales Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 75 out of 138 reviews
Rating 8 - Good. 42 out of 138 reviews
Rating 6 - Okay. 14 out of 138 reviews
Rating 4 - Poor. 5 out of 138 reviews
Rating 2 - Terrible. 2 out of 138 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10

The hotel was very clean, and the staff was very friendly and accommodating. Unfortunately, the hotel provides no dining facilities and there are no cafes/restaurants or shops nearby.
Stayed 4 nights in Nov 2024

10/10

Bbj
Stayed 1 night in Oct 2024

10/10

Alberto was very kind ; he was very helpful in getting us transportation and offering all kind of information about the Cervantinos' festival. Delicious affordable breakfast .
Stayed 2 nights in Oct 2022

8/10

It is about a 15 minute walk down into town. You walk through the back streets of Queretaro and see how the locals live. The hotel has all the basics. Hot water, clean, service. The staff was hospitable. The only thing I can comment on was that the beds are really hard to sleep on. Otherwise for the price this was a nice hotel if one is okay to be outside town.
Stayed 1 night in Aug 2024

6/10

The hotel price was high for what it offers, no coffee, cash only, cleanliness was ok, the area around is a little lonely, it's like 15 minutes walk to the downtown, I probably wouldn't pick it again.

8/10

The staff is very friendly, they helped me booking my bus ticket while my credit card didnt work online. The place is walkable from town center, about 15 mins walk thru alleys and there is a oXXo convenient store just 4 mins walk away. room can be noisy if it faces the road. mine is not. but it does get cold at night in Dec. They have plenty extra blankets. there is also a trailhead only 12 mins walk away, then you can go on a 2 mil loop to get to a big cross at the top of the hill. The hotel also has balconies that i sit every evening to watch the sunset. :) i had a pleasant stay. thank you!

8/10

Tiene buena vista
Stayed 5 nights in Dec 2024

8/10

Se escucha mucho ruido del exterior en la habitación 1 fue la que me quedo y los colchones son un poco duros para mí gusto, de hay en más todo muy bien, habitación y baño muy limpios
Stayed 1 night in Dec 2024

10/10

Buen servicio y la atención inmejorable. Pero no hay transporte público y el Uber o taxi es caro. No puedes llegar a ningún lado caminando por lo lejano al centro. No hay lugares para comer y está lejos de todo lo turístico. Me tocó un día sin agua caliente.
Stayed 2 nights in Dec 2024

10/10

fue muy agradable el lugar, me gusto que la camarista se hubiera preocupado de si nos faltaba algo en la habitación
Stayed 1 night in Nov 2024

6/10

Stayed 2 nights in Oct 2024

10/10

Muy buen servicio el personal de recepción muy amable y excelente servicio te explican todo a detalle
Stayed 3 nights in Nov 2024

8/10

buen trato
Stayed 1 night in Oct 2024

10/10

El está estacionamiento no se me hizo seguro
Stayed 1 night in Oct 2024

10/10

Stayed 1 night in Oct 2024

10/10

Gracias
Stayed 1 night in Oct 2024

10/10

Stayed 1 night in Sep 2024

4/10

Habitación sucia y muy mal ubicada, la ventana da a una cochera que utilizan como bodega. Se le solicitó al propietario, si nos podía cambiar a otra habitación que aparecía con el mismo costo en la app, pero la respuesta fue que solo si pagábamos $250 más. Muy mal hotel, no lo recomiendo. No entiendo por qué su evaluación en Expedía, es buena?
Stayed 1 night in Sep 2024

10/10

Todo muy bien
Stayed 2 nights in Sep 2024

10/10

El hotel esta comodo, agradable y tiene lo necesario , el unico detalle es que esta un pocl confuso llegar
Stayed 4 nights in Sep 2024

8/10

Muy buen servicio
Stayed 2 nights in Sep 2024

8/10

Hotel bueno con gente maravillosa muy buen servicio, solo falta un microondas y mejores almohadas
Stayed 5 nights in Sep 2024

8/10

Stayed 1 night in Aug 2024

8/10

Buena ubicación e higienica
Stayed 6 nights in Jul 2024

10/10

Stayed 1 night in Jul 2024