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Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Guest reviews

4.4/5 Excellent
49 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Gym
Breakfast Available
Business Services

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationGuangzhou Opera House16 min walk
Popular LocationGrandview Mall20 min walk
Popular LocationTianhe Stadium15 min drive
AirportGuangzhou (CAN-Baiyun Intl.)63 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed

    Room amenities

    • 37 sq m
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed
  • Executive Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 45 sq m
    • Sleeps 3
    More detailsExecutive Room, 1 King Bed
  • Superior Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 3
    More detailsSuperior Room, 1 King Bed
  • Superior Room, 2 Single Beds

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 3
    More detailsSuperior Room, 2 Single Beds
  • Deluxe Suite, 1 King Bed

    Room amenities

    • 89 sq m
    • Sleeps 3
    More detailsDeluxe Suite, 1 King Bed
  • Classic Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 3
    More detailsClassic Room, 1 King Bed
  • Standard Room

    Room amenities

    • 26 sq m
    • Sleeps 3
    More detailsStandard Room
  • Superior Room, 2 Single Beds

    Room amenities

    • Sleeps 3
    More detailsSuperior Room, 2 Single Beds

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Guangzhou

Located in Guangzhou's Tianhe neighbourhood, Grand Mercure Guangzhou Zhujiang New Town is in the city centre and near a metro station. Beijing Road Pedestrian Street and Taikoo Hui are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Chimelong Paradise and Chimelong Water Park. Looking to enjoy an event or a game while in town? See what's happening at Tianhe Stadium or Guangzhou New Stadium.
Visit our Guangzhou travel guide
View in a map
Popular Location

What's nearby

  • Guangzhou Opera House - 16 min walk
  • Grandview Mall - 20 min walk
  • Canton Tower - 11 min drive
  • Taikoo Hui - 12 min drive
  • Tianhe Stadium - 15 min drive

Getting around

  • Huacheng Road Station - 5 min walk
  • Guangzhou Railway Station - 9 min drive
  • Guangzhou (CAN-Baiyun Intl.) - 63 min drive

Restaurants

  • Where to eat
  • Huachengyuan – Restaurant offering Chinese cuisine. Serves lunch and dinner daily. Kids' menu available.
  • Lobby Lounge – Open daily. Open 24 hours.

About this property

Grand Mercure Guangzhou Zhujiang New Town

4-star Guangzhou hotel in Tianhe with restaurant
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and a business centre. All 233 rooms feature thoughtful touches such as espresso makers and bathrobes, along with free WiFi and LED TVs. Guests will also find minibars, room service (during limited hours) and rainfall showerheads.
Grand Mercure Guangzhou Zhujiang New Town offers 233 forms of accommodation with minibars and espresso makers. LED televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Bureau Veritas (Accor Hotels)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: CNY 128 per day

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 126 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Conference space (2476 square feet)

Outdoors

  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LED TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Window screens

Policies

Check-in

Check-in between 2 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 126 per person (approximately)
  • Self-parking fee: CNY 128 per day
  • Rollaway bed fee: CNY 200.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Individually wrapped food options are available through room service
The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at Grand Mercure Guangzhou Zhujiang New Town and receive a full refund?
Yes, Grand Mercure Guangzhou Zhujiang New Town offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Mercure Guangzhou Zhujiang New Town cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is available for CNY 128 per day.
What time is check-in at this property?
Check-in is from 2 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon.
Where is this hotel located?
Located in Tianhe, this hotel is 0.8 mi (1.2 km) from Flower City Square and within 3 miles (5 km) of Canton Tower and Taikoo Hui. Guangzhou Library and Guangdong Museum are also within 1 mile (2 km). Huacheng Road Station is 5 minutes by foot and Women and Children's Medical Center Station is 6 minutes.

Guest reviews

Overall score and ratings for Grand Mercure Guangzhou Zhujiang New Town

4.4
Excellent
5 - Excellent
24
4 - Good
20
3 - Okay
4
2 - Mediocre
1
1 - Poor
0
4.4
Cleanliness
4.2
Service and Staff
4.0
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooms were clean and comfortable and there's a lounge for hotel guest with some light food and drinks. overall services from hotel staff were good. will definitely stay again.

Stayed 1 night in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 5 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    thumbs up :)

    Upgrade upon checkin ... good location .. staff are friendly and beri helpful

    Stayed 5 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    ช่วงที่ไป Lounge สามารถใช้บริการได้ตลอด มีเครื่องดื่ม เบียร์ ไวน์ น้ำอัดลมให้บริการฟรี

    Stayed 2 nights in Sep 2019