- Disliked: Staff & service
Upon arrival, I was ushered into the lobby, without a greeting, ice-cold treatment. A young manager said the night before they had had a problem, so they did not have a room for me. They took me to the next door hotel Atlantico, under protest. I've read this is a trick this hotel plays when they don't want you. The manager of Las Brisas sent me two invitations for a special dinner because it was my birthday there, but I was so disgusted that I never attended. The staff at the Las Brisas desk was unprofessional, cold, and uninviting, Never again; lesson learned!