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Aparthotel

Apartment Residences at Park Hyatt

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Park Hyatt's Apartment Residences in Hamburg City Center offers a welcome escape at Club Olympus spa, where body wraps and Thai massages await. Guests can savor Modern European dishes throughout the day at Park Lounge restaurant while staying connected with in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 40 per pet, per day

Service animals are welcome, and are exempt from fees

Restrictions apply; for more information contact the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 40.0 per day.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 34.00 for adults and from EUR 17 for children
  • Self-parking fee: EUR 32.00 per night
  • Valet parking fee: EUR 32.00 per night
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 14 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does Apartment Residences at Park Hyatt have a pool?

Yes, this property has an indoor pool.

Is Apartment Residences at Park Hyatt pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 40 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Apartment Residences at Park Hyatt?

Self-parking is available for EUR 32.00 per night. Valet parking is available for EUR 32.00 per night.

What time is check-in at Apartment Residences at Park Hyatt?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Apartment Residences at Park Hyatt?

Checkout is at noon.

Where is Apartment Residences at Park Hyatt located?

Located in Hamburg City Center, this luxury aparthotel is within 1 mile (2 km) of Moenckebergstrasse, Miniatur Wunderland and Hamburg Cruise Center. Markthalle Hamburg and Hamburger Kunsthalle are also within 10 minutes. Mönckebergstraße Station is only a 2-minute walk and Monckebergstrasse U-Bahn is 2 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 37 out of 58 reviews
Rating 8 - Good. 15 out of 58 reviews
Rating 6 - Okay. 4 out of 58 reviews
Rating 4 - Poor. 0 out of 58 reviews
Rating 2 - Terrible. 2 out of 58 reviews

Reviews

Verified

10/10 Excellent

Anke

Liked: Cleanliness, room comfort, communication
Super toller Service 🙏 Sehr freundliches Team 👍 Sehr sauber 🍀
Stayed 2 nights in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Super lækre værelser/lejlighed. Sødt og imødekommende personale
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, communication
Wunderbar
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Josef

Liked: Cleanliness, room comfort, communication

Ausgezeichnet

Sehr gut ausgebildetes und zuvorkommendes Personal. Sehr gute Lage.
Stayed 2 nights in May 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
God service allerede ved ankomst. Hjælp med bagagen ligesom bilen blev kørt i garage og ved afrejse kun 10min før bilen var tilbage. God hjælp til at finde gode spisesteder samt at reservere bord. Alt i alt et godt ophold i en dejlig lejlighed med veludstyret køkken. Morgenmaden på hotellet var meget fin, men også dyr, så køkkenet blev brugt efter 1. Dag. Central beliggenhed i gåafstand fra bymidten.
Stayed 3 nights in Oct 2020
Verified

8/10 Good

jane

Liked: Cleanliness

Comfortable

Comfortable though not cozy and too corporate style for my taste - has full kitchen. Hotel staff to guest ratio seemed high in the maintenance (had to call for electrical problem) and front desk, but fewer staff in the cafe where the better tables were slow to clear (maybe due to Covid?).
Stayed 3 nights in Oct 2020
Verified

10/10 Excellent

Teddy

Liked: Cleanliness, room comfort, communication

God plads centralt i Hamborg samt lækker morgenmad

Super lokation centralt i Hamborg med direkte adgang til gågade, indkøbscentre mm. God mulighed for lejlighed til værelsespris og passer fint med flere rum til eks. en familie afsted. Super lækker morgenmad og mulighed for lækre tilvalg som eks. pandekager, vafler osv.
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, room comfort, communication

A really good 5*

Park Hyatt is amongst the best five star hotels in Hamburg and the apartments are great. The breakfast is good, the service is friendly and the location and spa is great.
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toller Jahreswechsel in Hamburg

Fantastisches Hotel im Herzen Hamburgs. Entspricht vollkommen dem 5 Sterne Status ! Sehr saubere auf top Niveau ausgestattete Appartements. Wir werden wieder kommen.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt med fint beliggenhed og lækker morgenmad

Dejlig beliggenhed. Store værelse med både bad og brus. Ingen udsigt hvor vi boede.. Super lækker morgenmad, men vi var 'uheldige' at få bord i et af de tilstødende lokaler. Vil anbefale af man får bord i nærheden af buffet. Fik vores værelser lidt sent og næsten 45 min. senere end først lovet. Parkering fungerer fint. Fin pool/sauna - synes dog vandet var lidt for koldt:-
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with friendly staff in a very nice Hotel close to everything
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Alois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Appartement ließ keine Wünsche offen!
Elbphilharmonie
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bestes Hotel in Hamburg

Schönstes Hotel in Hamburg. Top Zimmer, toller Service ......es stimmt einfach alles. Hervorzuheben das Frühstück im Apples ❤
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Nicht empfehlenswert

Die Suiten/Apartements sind kleiner ala angegeben und in der Kategorie 68m2 stimmt es nicht . Ausgemessen 52 ! M2 (täglicher Job) - auch ist der Schreibtisch NICHT separat wie auf den Fotos. Man kann keine Geschäftstermine da machen . Dann ist die Ventilation direkt auf das Kopfende dea Bettes ? (Innenarchitekt sollte nichmal die Schulbank drücken). Ach ja anggeblich Roomservice um die Uhr - ab Mitternacht nichts mehr
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Pui man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

家庭旅行

地点方便，附近有很多餐廳，還有百貨公司，房間整潔
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

At the heart of the shopping district!

Great location! Professional staff
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

Verified traveller

Appartement war trotz Reservierung von Expedia überbucht und nicht verfügbar! Sehr ärgerlich! Wir mussten auf ein Doppelzimmer mit Beistellbett ausweichen - inakzeptabel.....
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel ist sehr gut. Das Personal äusserst freundlich. Das Frühstücksbuffet sucht seinesgleichen. Ich war jetzt das 25 Mal dort und gehe da immer wieder hin.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super immer wieder. Kann man kaum besser machen ...
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk hotel 😊😊. Dog burde morgenmaden være inkl ...
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Dmirtij

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strong brand hotel with centric location

Top hotel brand in center of Hamburg. Only downside is valet parking which is expensive.
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for business travelers

Great choice for business travellers, as the apartment has a homey feel to it. The bed was super comfortable and there was plenty of space to work at in the living area of the room.
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apartment residences for business travel

I’ve stayed in the regular Park Hyatt rooms before and the apartment residences are absolutely up to par concerning comfort, cleanliness and service. The apartment was very large and suitable for families as well. For business travelers it’s very comfortable and you have a nice area to work in.
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

I really like this hotel. Have stayed on a few occasion and have found the staff exceptional each time. During this last stay, Anna Kolodzeyzik was brilliant, helping with everything from business center issues to tickets. Each time I stay at the hotel, I am impressed with the staff - which is indicative of well managed hotel. All the key services are in place. Health club far above average and everything I would want.
Stayed 2 nights in Sep 2018