The Hanoi Exclusive Hotel is the perfect place to stay in Hanoi. The staff is warm, friendly, and happy to accommodate any request. Even the owner, Michael, and his wife make time to ensure everyone is having a good stay. This new hotel has great rooms and the balconies are an incredible place to relax and view the city from above. Everything is clean, open, and warm, and breakfast in their downstairs restaurant is a real treat. The location is ideal – in the Old Quarter and a very short walk away from my favorite restaurant in Hanoi – Bun Bo Nam Bo! In addition, it’s only a 5-10 minute walk to Hoan Kiem Lake for a morning run, weekend festivities and concerts, and a visit to the temple or the water puppet show. I’ve been working and traveling in Hanoi for 6 winters and the staff at the Impressive Hotel Group always go above and beyond to take care of us – highly recommended from an experienced Vietnam traveler!