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Hanoi Garden Hotel & Spa

3.5 star property
Luxury hotel connected to the convention centre in Hanoi with a full-service spa

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Photo gallery for Hanoi Garden Hotel & Spa

Exterior
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Exterior
Reception
Body treatments, aromatherapy, hot stone massages, deep-tissue massages

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite with City view

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite with City view

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Egyptian cotton bed sheets
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room with window

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double or Twin Room with window

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Egyptian cotton bed sheets
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room with Window

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Family Room with Window

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Egyptian cotton bed sheets
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite with Balcony

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite with Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Family Room

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Egyptian cotton bed sheets
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
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About the area

Map
3B Cha Ca street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Dong Xuan Market - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 7 min walk - 0.6 km
  • Thang Long Water Puppet Theatre - 8 min walk - 0.7 km
  • St. Joseph's Cathedral of Hanoi - 10 min walk - 0.9 km

Getting around

  • Hanoi Long Bien Station - 8 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive

Restaurants

  • ‪Bánh Mì 25 - Hàng Cá - ‬1 min walk
  • ‪Chè 4 Mùa - ‬1 min walk
  • ‪Phở Gánh - ‬2 min walk
  • ‪Cha Ca La Vong - ‬1 min walk
  • ‪01 -wan- Tantan Ramen - ‬2 min walk

About this property

Hanoi Garden Hotel & Spa

Luxury hotel near Hoan Kiem Lake
Close to Hanoi Old Town Night Market and Thang Long Water Puppet Theatre, Hanoi Garden Hotel & Spa provides a free food/drink shopping service, a terrace and dry cleaning/laundry services. Treat yourself to a deep-tissue massage, a facial or aromatherapy at The Garden Spa, the on-site spa. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
Additional perks include:
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • A porter/bellboy, concierge services and a lift
  • A computer station, a reception hall and a 24-hour front desk
Room features
All rooms are individually decorated, and boast comforts such as premium bedding and pillow menus, as well as thoughtful touches such as free WiFi and air conditioning.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Rainfall showers, designer toiletries and bidets
  • 32-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

Chinese (Mandarin), English, French, Korean, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge) up to 30 km
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 2014
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 18 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 18 per night
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Garden Hanoi
Garden Hotel Hanoi
Hanoi Garden
Hanoi Garden Hotel
Hanoi Garden Boutique Hotel
Hanoi Garden Boutique
Hanoi Garden Hotel Spa
Hanoi Garden Hotel & Spa Hotel
Hanoi Garden Hotel & Spa Hanoi
Hanoi Garden Boutique Hotel Spa
Hanoi Garden Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Hanoi Garden Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi Garden Hotel & Spa?

This property doesn't offer parking.

What time is check-in at Hanoi Garden Hotel & Spa?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hanoi Garden Hotel & Spa?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Hanoi Garden Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per vehicle applies.

Where is Hanoi Garden Hotel & Spa located?

Located in Old Quarter, this luxury hotel is within a 5-minute walk of Hang Ma Street and Hanoi Old Town Night Market. Hoan Kiem Lake and Thang Long Water Puppet Theatre are also within 10 minutes. Hanoi Long Bien Station is 8 minutes by foot and Hanoi Railway Station is 23 minutes.

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Hanoi Garden Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 118 out of 149 reviews
Rating 8 - Good. 23 out of 149 reviews
Rating 6 - Okay. 5 out of 149 reviews
Rating 4 - Poor. 0 out of 149 reviews
Rating 2 - Terrible. 3 out of 149 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service
Basic/clean but reasonable priced accommodation but great location. Fantastic and helpful staff especially Chloe who arranged all our trips. All staff amazing
Stayed 4 nights in Mar 2025

10/10 Excellent

Kamran

Liked: Cleanliness, property conditions & facilities
We stayed at Hanoi Garden Hotel & Spa in April and had a fantastic experience. The staff were incredibly welcoming and helpful, making our family feel right at home. Our room was clean, spacious, and comfortable—perfect for a family stay. The location is ideal—peaceful yet close to the Old Quarter and major attractions. We especially enjoyed the relaxing spa and the delicious breakfast each morning. This hotel is a hidden gem in Hanoi, and we’d gladly return!
Stayed 4 nights in Apr 2025

8/10 Good

Zack

Liked: Cleanliness, staff & service
Hotel/room was clean and staff were very friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super central location. Good hepiful staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bernard savary malayapa

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels I’ve ever stayed . The staff was surely the best I’ve seen . They took really good care of us and went out of the way to help us in everything we needed .
Stayed 3 nights in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here!

Perfect in every way.
Stayed 1 night in Dec 2024

10/10 Excellent

Nitesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little gem

Perfect place within the old quarters. Place is clean, staff are super friendly and come forward to help.
Stayed 3 nights in Dec 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was located in the old quarter and was convenient for walking around. Many small restaurants and cafes around. I never needed a vehicle to get around and was able to visit many locations. The hotel was quiet and staff very pleasant.
Stayed 2 nights in Nov 2024

10/10 Excellent

Thai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location in the Old Quarter and lot of dining options even we arrived late close to 10pm. Staff are nice, respectful and helpful. Breakfast was very good with fresh juice and noodles.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ifeona

Liked: Cleanliness, staff & service, property conditions & facilities
My room was comfortable and considering the hotel's location in the Old Quarter, very quiet. The location is perfect for exploring the old quarter, with many cafés, restaurants, shops and markets in easy walking distance.The staff were wonderful; they were attentive and helpful and a great source of recommendations for day trips, restaurants and amenities.
Stayed 5 nights in Jun 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were particularly excellent. Extremely helpful and friendly. A great location.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great pleasure staying at the Hanoi Garden Hotel and Spa!!! The entire staff was wonderful providing great service throughout our visit. The Hotel facilities are excellent, and we will definitely stay there again during our next trip to Hanoi 😀 BIG THANK YOU TO THE VERY PROFESSIONAL AND KIND STAFF!!! Warm Regards, Jeff, Lap, and family
Stayed 7 nights in Sep 2024

10/10 Excellent

SOON YOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tip top service

Kris from front desk is very helpful, and make our stay very pleasant.
Stayed 4 nights in Nov 2019

10/10 Excellent

Pepita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, nicely decorated, good service.

This was a nice little hotel. The sheets were clean and the pillows were nice. The room was large and nicely decorated. We’d moved from a cheaper hotel and this one was a relief from the other. The location was good in another part of Old Quarter that we hadn’t explored so that was fun too.
Stayed 1 night in Mar 2023

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in October

Absolutely fantastic value. Service from the staff, especially Chloe, was just as good as 5 star hotels in America. They took care of our day trip and travel bookings, making things incredibly easy for us. They even helped us with travel after we left their hotel! The room was big, clean, and pleasant, perhaps a bit dated. But there was nothing lacking!
Stayed 2 nights in Oct 2022

10/10 Excellent

Haejin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were very friendly and helpful. always try to accommodate my requests. I stayed there for 5 days and 4 nights and would like to stay there again. One small thing is that it is not the hotel's fault, but we used the taxi cab on the way to the airport thru the hotel. The taxi driver made a couple of stops before we reached the airport, he made a stop to get the banh mi(bread), the lady on the street kept gesturing us to move the car, but the driver was outside to get the bread, and then he made another stop to drop that bread to a woman. it was pleasant at all. Other than that the overall hotel experience was good.
Stayed 4 nights in Nov 2024

8/10 Good

Rhea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and great value for money

The hotel was clean and beds were comfortable. We arrived very late and the room was so hot and humid. It would have helped if they anticipated are needs and had our rooms cooled before we checked in. It took a while for the A/C to cool the whole room. Breakfast could be better. There wasn’t much choice and it’s very basic. All in all it offered great value for a short night’s sleep.
Stayed 1 night in Jul 2024

8/10 Good

Rhea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and great value for money

The hotel was clean and beds were comfortable. We arrived very late and the room was so hot and humid. It would have helped if they anticipated are needs and had our rooms cooled before we checked in. It took a while for the air condition to cool the whole room. Breakfast could be better. There wasn’t much choice and it’s very basic. All in all it offered great value for a short night’s sleep.
Stayed 1 night in Jul 2024

8/10 Good

Kimberly

Nice hotel. Good location. Good breakfast. Be careful of what room they give you. Our room had one window that opened to a brick wall with no air from outside. There was no airflow at all. We stayed 3 nights and by the time we left every piece of clothing we owned was damp. Everything was constantly wet and the room smelled like wet dog.
Stayed 3 nights in Mar 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable and the pick up option from the airport was nice. I find booking taxis through the hotels to be better in Vietnam. That way you don't get scammed. Very responsive through WhatsApp. They let me hang out in the lobby and store my bags even though I checked out the day before while waiting for a bus. Thanks for the hospitality!
Stayed 2 nights in Nov 2022

10/10 Excellent

jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

would recommend

Was very pleasantly surprised with such great service. Upon arrival we were greeted personally with tea and lots of help and suggestions by the staff who offered their time abundantly. Greetings every morning with a surprise attachment to our door with candy and personalized notes/wishes to us including weather details made every morning special. I can not detail just how good the staff had exceeded our expectations from organizing and coordinating our Halong Bay excursion to just about every other activity we had in Hanoi including a heart felt sendoff by all the staff who all escorted us out to the taxi when leaving. Always conscientious about our needs and accommodating, I would give the staff 6 stars out of 5 if I could. Special thanks to Mai, Chloe, Chris, and Meme
Stayed 1 night in Dec 2019

10/10 Excellent

Hiroshi

Stayed 3 nights in Mar 2025

6/10 Okay

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel looks differently from the pictures in the booking platform. No windows in the family room. TV didn't work one full day - it was fixed.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sascha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel med helt perfekt belligenhed. Vores værelse var lidt småt og badeværelset havde set bedre dage, men serviceniveauet var i top og der var helt rent. Vi ville bo her igen en anden gang.
Stayed 2 nights in Feb 2025

10/10 Excellent

Burkhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025