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Hanoi La Castela Hotel

3.5 star property
Hotel with a 24-hour front desk, a short walk to Hoan Kiem Lake

Choose dates to view prices

Photo gallery for Hanoi La Castela Hotel

Lobby sitting area
1 bedroom, minibar, in-room safe, desk
Interior
Exterior detail
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Suite, City View

View from room

Family Suite, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LED TV
Separate bedroom
Blackout curtains
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Premium Suite, 1 Queen Bed, Balcony

1 bedroom, minibar, in-room safe, desk

Premium Suite, 1 Queen Bed, Balcony

Highlights

Balcony or patio
Soundproofed
Fireplace
Air conditioning
Fridge
LED TV
Separate bedroom
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double or Twin Room

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LED TV
Separate bedroom
Blackout curtains
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, City View

1 bedroom, minibar, in-room safe, desk

Junior Suite, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LED TV
Separate bedroom
Blackout curtains
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

1 bedroom, minibar, in-room safe, desk

Executive Double or Twin Room

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LED TV
Separate bedroom
Blackout curtains
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
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About the area

Map
29 Hang Manh, Hanoi, 100000

What's nearby

  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 7 min walk - 0.6 km
  • Thang Long Water Puppet Theatre - 7 min walk - 0.6 km
  • Hanoi Opera House - 17 min walk - 1.4 km

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 43 min drive

Restaurants

  • ‪Nhà hàng bún chả Đắc Kim - ‬1 min walk
  • ‪Chất Coffee & Drinks - ‬1 min walk
  • ‪Hanoi Garden Restaurant - ‬1 min walk
  • ‪Tung's Kitchen - ‬1 min walk
  • ‪Phở Bưng - ‬2 min walk

About this property

Hanoi La Castela Hotel

Hotel near Hoan Kiem Lake
Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Hanoi La Castela Hotel provides amenities such as dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks include:
  • Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and a front desk safe
  • A porter/bellboy, multilingual staff and free newspapers
  • Concierge services, luggage storage and tour/ticket information
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hanoi La Castela Hotel feature thoughtful touches, such as fireplaces and air conditioning, as well as amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bidets, free toiletries and hairdryers
  • 32-inch LED TVs with premium channels
  • Fridges, electric kettles and daily housekeeping

Languages

English, French, Vietnamese

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  • Housekeeping
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9.4 out of 10, Exceptional, 92 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: VND 70,000 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 350000.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately VND 70000 per person
  • Airport shuttle fee: VND 448000 per vehicle (one-way)
  • Rollaway bed fee: VND 350000.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hanoi Castela Hotel
Castela Hotel
Hanoi Castela
Hanoi La Castela Hotel Hotel
Hanoi La Castela Hotel Hanoi
Hanoi La Castela Hotel Hotel Hanoi

Frequently asked questions

Is Hanoi La Castela Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi La Castela Hotel?

This hotel doesn't offer parking.

What time is check-in at Hanoi La Castela Hotel?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Hanoi La Castela Hotel?

Checkout is at noon.

Does Hanoi La Castela Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 448000 per vehicle applies.

Where is Hanoi La Castela Hotel located?

Located in Old Quarter, this hotel is within a 5-minute walk of Hang Gai Street and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Long Bien Station is 15 minutes by foot and Hanoi Railway Station is 16 minutes.

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Hanoi La Castela Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 109 out of 145 reviews
Rating 8 - Good. 25 out of 145 reviews
Rating 6 - Okay. 6 out of 145 reviews
Rating 4 - Poor. 3 out of 145 reviews
Rating 2 - Terrible. 2 out of 145 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

HANAH

Liked: Staff & service, amenities
Good location in the Old Quarter
Stayed 5 nights in Apr 2025

10/10 Excellent

Jacinta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely staff and all in all great stay will definitely be back :)
Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, friendly staff and walking distance to tourist destinations
Stayed 1 night in Mar 2024

10/10 Excellent

CHAD

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot service and staff. No complaints
Stayed 1 night in Jan 2025

10/10 Excellent

Nobuaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you!!!
Stayed 3 nights in Mar 2025

10/10 Excellent

CHAD

Liked: Cleanliness, staff & service, property conditions & facilities
Optimal location in old quarter staff is very helpful with suggestions. We are going back.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the location and room space

Very spacious rooms. Great service. Location is excellent, in the middle of the interesting busy streets of Hanoi. We really liked it here. Breakfast was just ok, though. But apart from that, very recommended.
Stayed 3 nights in Dec 2024

8/10 Good

Catherine

Liked: Property conditions & facilities, room comfort

Cam on!

Lovely place in the heart of the Old Quarter. 2 small waters supplied every day. Fridge,kettle and coffee. Front desk booked my transportation to my next stop. Great staff. They also do laundry
Stayed 4 nights in Feb 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was fantastic in old Hanoi. Ms. Pii was very helpful and gave us recommendations for places to eat and see.
Stayed 3 nights in Mar 2024

6/10 Okay

Hu

Liked: Cleanliness, staff & service, amenities
The hotel staffs were really friendly! Helped me in getting around the places where I want to venture!
Stayed 2 nights in Mar 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had no window but that made it very nice and quiet for sleeping!! It’s a great location and cozy Also Pii at the front desk was so kind and helpful :)
Stayed 3 nights in Mar 2024

8/10 Good

Heinz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and found a good solutions for us
Stayed 3 nights in Mar 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value..I'd stay again

Big room with comfy bed and pillows... only downside of being in the large room was the elevator goes to 6 and the room is on 8...front desk is attentive and goes out of their way to be helpful...I highly recommend this hotel
Stayed 2 nights in May 2023

10/10 Excellent

Aik Tiong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager of the property is very friendly and always ready to help. He also knows the nearby area very well e.g. where the local recommended good food is or where to exchange for currency
Stayed 4 nights in Feb 2023

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities

Medium, depends on your preference

The front desk receptionist is pretty nice and professional. Also, the location is great, located in tourist spots. However, the bet sheet, the bath towels, the pillow are covered with dusts.
Stayed 3 nights in Mar 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right in the Old Quarter and very convenient to get around. The staff are very sweet and helpful with good English. The rooms are as we expected. Beds are firm as normal in SE Asia and rooms are comfortable. I had an issue with the shower flooding the first night and was given soiled towels to mop up the water! Not a great start. Breakfast was adequate with eggs cooked to order- fruit and toast were also available. We had to keep asking for more plates which was strange. Note that the lift goes up to the 6th floor only, so if you’re on floor 7 or 8 you have to carry suitcases up flights of stairs. Good value hotel with lovely staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff we incredibly helpful and nice. After I mentioned my allergy and that I would just have some fruit for breakfast, one front desk girl went across the street to buy some yogurt so that I would have something to eating in the morning. The staff is the main thing that made this hotel better than the others.
Stayed 3 nights in Oct 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tommy is the best! He goes above and beyond to make you feel welcome and comfortable. We arranged trips and completed a satisfying travel itinerary with his help. The beds are comfortable, and the room is spacious. His friendliness was much appreciated!
Stayed 3 nights in Feb 2023

10/10 Excellent

AKI

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの気遣いが半端なかった。 高級ホテルより親身、そして頑張ってくれる。
Stayed 5 nights in May 2025

8/10 Good

Nobuaki

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel's accommodation fee is reasonable, but it was good than I expected.
Stayed 4 nights in May 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
缺點：飯店沒有洗衣設備，與網站描述有差異 優點：床很舒服，可以寄放行李過夜，飯店櫃檯的服務員很棒很友善
Stayed 1 night in Apr 2025

8/10 Good

MIE

Liked: Cleanliness, staff & service
スタッフの対応が良かった。 シャワーのお湯が出なくなるので少しずつ使用する方が良い。
Stayed 3 nights in Mar 2025

8/10 Good

Therese

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

저렴한 가격과 위치만 좋음. 그 외는 다 별로인 곳

하노이 세번째 출장인데 이번 호텔이 가장 별로였습니다. 싼데는 무조건 이유가 있습니다. 장점 - 위치는 정말 좋습니다. - 가격이 저렴합니다. - 좋은 위치에 저렴한 가격대를 찾는 사람에겐 적합합니다. 단점 - 전체적으로 다 너무 낡았습니다!! 단순히 낡은 정도가 아니라 오래되서 간신히 작동하는 정도입니다. - 청결 상태 좋지 않습니다. 먼지가 너무 많고 눈에 보이는 곳만 대충 청소한 느낌입니다. - 수압이 진짜 안좋습니다. 특히 윗층으로 가면 더 안좋습니다. - 아침식사는 부페식이 아니라 주문하면 만들어주는데 한명이 혼자서 하다보니 시간이 좀 걸리고 여러명이 한번에 오면 너무 오래 걸립니다. 7시부터 시작인데 더 늦게 시작한 적도 여러번 있었습니다. 시간 없으면 못먹습니다. - 한달도 훨씬 전에 예약했고 도착 며칠 전에 확인까지 했는데 방 하나가 준비가 안되어 있었습니다. 저렴한 가격에 좋은 위치를 원하면 갈만합니다. 대신에 청결과 편안함은 포기해야합니다. 엘리베이터는 6층까지만 있습니다. 7층 8층은 걸어서 올라가야합니다.
Stayed 5 nights in Nov 2024