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Ngoc Mai Hotel

3.5 star property
Hotel with free breakfast, a short walk to Hoan Kiem Lake

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Photo gallery for Ngoc Mai Hotel

Free breakfast
Combined shower/bathtub, jetted bath, free toiletries, hair dryer
Interior
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Room options

View all photos for Standard Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Rollaway/extra beds
Jetted bath
Private bathroom
Shower/bath combination
  • 27 sq m
  • City view
  • Sleeps 3

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Rollaway/extra beds
Jetted bath
Private bathroom
Shower/bath combination
  • 32 sq m
  • Sleeps 6

View all photos for Standard Single Room

Minibar, in-room safe, desk, soundproofing

Standard Single Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Rollaway/extra beds
Jetted bath
Private bathroom
Shower/bath combination
  • 27 sq m
  • Sleeps 2

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Rollaway/extra beds
Jetted bath
Private bathroom
Shower/bath combination
  • 32 sq m
  • City view
  • Sleeps 4
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About the area

Map
7 Cua Dong Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Dong Xuan Market - 7 min walk - 0.6 km
  • Quan Chuong Gate - 8 min walk - 0.7 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Hoan Kiem Lake - 10 min walk - 0.9 km
  • St. Joseph's Cathedral of Hanoi - 10 min walk - 0.9 km

Getting around

  • Hanoi Long Bien Station - 12 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive

Restaurants

  • ‪Phở Gia Truyền - Bát Đàn - ‬2 min walk
  • ‪Lifted Coffee & Brunch - ‬1 min walk
  • ‪Bún Chả Nem - Cửa Đông - ‬1 min walk
  • ‪Phở Xào Phú Mỹ - ‬2 min walk
  • ‪Thao’s Pub - ‬1 min walk

About this property

Ngoc Mai Hotel

Hotel near Hoan Kiem Lake
Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are located near Ngoc Mai Hotel, which provides free breakfast, dry cleaning/laundry services and car hire on-site. The on-site restaurant offers breakfast, lunch and dinner. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A round-trip airport shuttle (surcharge), a front desk safe and tour/ticket information
  • ATM/banking services, a lift and concierge services
  • Luggage storage and a 24-hour front desk
Room features
All guest rooms at Ngoc Mai Hotel have comforts, such as 24-hour room service and air conditioning, as well as amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with Jetted bath and free toiletries
  • 32-inch LED TVs with cable channels
  • Fridges, rollaway/extra beds and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) at scheduled times
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Family friendly

  • Babysitting
  • In-room refrigerator
  • Rollaway/extra bed
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Built in 1993
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 17 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Ngoc Mai Hanoi
Ngoc Mai Hotel
Ngoc Mai Hotel Hanoi
Ngoc Mai Hotel Hotel
Ngoc Mai Hotel Hanoi
Ngoc Mai Hotel Hotel Hanoi

Frequently asked questions

What time is check-in at Ngoc Mai Hotel?

Check-in begins at noon.

What time is check-out at Ngoc Mai Hotel?

Checkout is at 11 AM.

Does Ngoc Mai Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of USD 17 per vehicle applies.

Where is Ngoc Mai Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of Hang Ma Street, Hoan Kiem Lake and Hanoi Old Town Night Market. St. Joseph's Cathedral of Hanoi and West Lake are also within 1 mile (2 km). Hanoi Long Bien Station is 12 minutes by foot and Hanoi Railway Station is 18 minutes.

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Ngoc Mai Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 2 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

AHN SOOBEOM, Republic of KOREA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The WORST hotel in my life

This hotel never check any reservation. When I arrived at the hotel, they just said there is no available room. But I made my reservation. So I had to move to another hotel. What a terrible hotel!

8/10 Good

Thomas, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value in the heart of the old quarter.

In the middle of the old quarter, hectic traffic all around, but an interesting place to stay. Take the airport shuttle/taxi, you'll never find it on your own if visiting Hanoi for the first time. Value for money... excellent. Ventilation to bathroom area really needed, but the room very spacious and clean, Hotel excellent value for the money, only downside was the owners tendency to overcharge on things like the airport shuttle, and tours, but at such low room rental its forgiven.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort