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Splendora Hotel

3.0 star property
Family-friendly hotel with spa services and 24-hour front desk

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Photo gallery for Splendora Hotel

Lobby sitting area
Breakfast (USD 5 per person)
Body treatments, aromatherapy, hot stone massages, Swedish massages
Minibar, in-room safe, desk, blackout curtains
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Parking included
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite

Shower, free toiletries, hair dryer, bathrobes

Junior Suite

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Free bottled water
  • 30 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Honeymoon Suite

Minibar, in-room safe, desk, blackout curtains

Honeymoon Suite

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Free bottled water
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room, 1 Queen Bed, No Windows, Corner

Minibar, in-room safe, desk, blackout curtains

Basic Double Room, 1 Queen Bed, No Windows, Corner

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Free bottled water
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Single Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Free bottled water
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

View from room

Family Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
No.62 Ngo Huyen street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 2 min walk - 0.2 km
  • Hoan Kiem Lake - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Thang Long Water Puppet Theatre - 8 min walk - 0.7 km
  • Hanoi Opera House - 15 min walk - 1.3 km

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 45 min drive

Restaurants

  • ‪Âu Lac Family Restaurant - ‬1 min walk
  • ‪Quán Gốc Đa - ‬1 min walk
  • ‪Noodle & Roll - ‬1 min walk
  • ‪Laca Cafe Art - ‬1 min walk
  • ‪Cháo Sườn Ngõ Huyện - ‬1 min walk

About this property

Splendora Hotel

Family-friendly hotel near Hoan Kiem Lake
Located close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Splendora Hotel provides dry cleaning/laundry services, a bar and conference space. Treat yourself to spa services, such as a Thai massage, a body treatment or a facial. The on-site restaurant, Essence, serves breakfast. In addition to babysitting, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • A computer station, a lift and concierge services
Room features
All guest rooms at Splendora Hotel have perks, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Fridges, cots/infant beds and daily housekeeping

Languages

English, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: USD 5 for adults and USD 5 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Essence

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference space

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 15

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are available for USD 10.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 5 for adults and from USD 5 for children
  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Splendora Hotel Hanoi
Splendora Hotel
Splendora Hanoi
Splendora Hotel Hotel
Splendora Hotel Hanoi
Splendora Hotel Hotel Hanoi

Frequently asked questions

Is Splendora Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Splendora Hotel?

Self-parking is free at this property.

What time is check-in at Splendora Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Splendora Hotel?

Checkout is at 11:30 AM.

Does Splendora Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 18 per vehicle applies.

Where is Splendora Hotel located?

Located in the heart of Hanoi, this family-friendly hotel is steps away from Red Moon Gallery and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Railway Station is 16 minutes by foot.

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Splendora Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 620 out of 744 reviews
Rating 8 - Good. 95 out of 744 reviews
Rating 6 - Okay. 18 out of 744 reviews
Rating 4 - Poor. 8 out of 744 reviews
Rating 2 - Terrible. 3 out of 744 reviews

9.6/10

Cleanliness

10/10

Staff & service

7.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10

朝食が美味しく、スタッフの対応も良かったです
Stayed 4 nights in Sep 2019

6/10

숙박 후기에도 꽤 언급되는데, 잦은 오버부킹으로 다른 호텔로 넘기는게 심함. 자매호텔도 친절하긴 하나, 자리가 남는데는 다 이유가 있음 (소음이 심하다거나, 청결도가 떨어진다거나)
Stayed 2 nights in Aug 2019

6/10

위치는 정말 좋았지만 에어컨 곰팡이 냄새와 방음이 안되서 소음이 심함.4일 묵었는데 시트를 한번 교체해줌.직원들은 친절함.
Stayed 4 nights in Jul 2019

10/10

El hotel en general muy bien, el personal, muy amable, súper bien ubicado, lo único que le pondría pero, es la habitación que está muy pequeña, pero muy limpia y comoda, la comida muy buena, muy recomendable
Stayed 2 nights in Jun 2019

10/10

スタッフの皆さんは、とても親切な対応でした。日本語は話せませんが、パソコンやスマートフォンのトランスレーション機能で対応してくれたり、エクスチェンジセンターのレートがいい所などハノイの穴場のようなところも教えてくれます。お部屋のお掃除も靴を脱ぐ習慣でもあるのか、綺麗にモップをかけてくれたり、バスルームは雑巾がけもしてくれます。バスルームの水はけも悪くなく大丈夫です。 朝食はビュッフェスタイルで、自分で取り皿に取るもの以外にも、オムレツやベトナムフォーなどフリーで注文できて朝から大満足です。また、泊まりたいホテルです。(^-^)
Stayed 6 nights in May 2019

8/10

Amazing staff met at airport and taken to hotel efficiently staff at reception extremely professional and introduced to Lisa the hotel tour specialist who took my list of requirements for my stay in Vietnam and she came up with a plan for the whole trip including all flights taxis and tours at a price I couldn’t compete with and then followed me through my trip to make sure everything was going to plan
Stayed 4 nights in May 2019

10/10

객실 시설이 깨끗한 편이고 아늑해서 좋습니다!
Stayed 7 nights in Jun 2019

10/10

Staff at the front desk very friendly and helpful arrange Ha long bay tour , Booking airplane ticket to Da Nang and trip to airport.plus good breakfast will stay again.
Stayed 1 night in May 2019

10/10

직원 친절하고 조식도 맛났구요..추가 요구 사항도 잘해결해주시구요.. 가성비 짱이예요..^^
Stayed 3 nights in May 2019

8/10

Location is very close to all needs, breakfast is good
Stayed 1 night in May 2019

6/10

Stayed 4 nights in Apr 2019

10/10

旧市街にあります。 エレベーターもあります。 窓はありませんが、お得です。 スタッフも親身に対応してくれて良かったです。
Stayed 7 nights in Apr 2018

4/10

レセプションから1メートルしか離れてない部屋だった。しかも、ドアののぞき穴が閉まらず、開きっぱなしだった。 テレビが壊れていた。 排水口がおかしく、バスの水がたまった。
Stayed 1 night in Apr 2019

10/10

While the Splendora isn’t the newest or shiniest hotel, it has everything we needed - all the amenities (WiFi, tea/coffee, powerful a/c, satellite TV, welcome drink and fruit), spacious rooms, excellent location, and a staff that was simply incredible. The staff was welcoming, very sweet with our kids, extraordinarily helpful and really went above and beyond to help us have a wonderful visit in Vietnam.
Stayed 3 nights in Apr 2019

8/10

Stayed 1 night in Apr 2019

10/10

Good central location , friendly staff and convenient to point of interest
Stayed 2 nights in Apr 2019

10/10

Stayed 2 nights in Mar 2019

10/10

The breakfast was good and the room, although they show signs of age, were of high standard
Stayed 1 night in Mar 2019

10/10

Service Personal an der Rezeption waren super. Kümmern sich um alles was benötigt wird.
Stayed 9 nights in Mar 2019

10/10

Stayed 3 nights in Mar 2019

10/10

Staff is extremely friendly and the rooms are clean and spacious. In a great area of the town, too.
Stayed 7 nights in Feb 2019

10/10

Stayed 7 nights in Feb 2019

8/10

딱히 문제될일은 없었습니다. 여러 관광장소간의 접근성이 매우 좋았습니다. 처음 몇일간 방이 조금 바뀐게 아쉽지만 참을순 있었습니다.
Stayed 6 nights in Feb 2019

10/10

The stay was made enjoyable by the dedication of the staff. In particular, Lisa Yu, Rosie. Thom, Alice and Phung serving a very nice breakfast buffet. Rosie, Thom and Lisa always went out of their way to help. From my observations, all guests were treated like family and attention to details. I highly recommend this hotel , and look forward to coming back.
Stayed 4 nights in Feb 2019

10/10

Stayed 1 night in Feb 2019