Hyatt Hotels, Hiratsuka hotels

"Great experience with Rose Hotel Yokohama! It is an older hotel but very spacious (unlike many hotels in Tokyo or Osaka), located steps away from Chinatown. Most of the staff can speak Japanese, English and Chinese. They were very helpful with our luggage requests and despite only staying for one night, we were thoroughly pleased with the amazing customer service. The staff really helped make our Yokohama stop a fantastic experience."

"Gorgeous property with very many nice amenities. The fun foot spa was a treat. You can order drinks and snacks and enjoy a nice foot soak while looking out over the river. Very attentive staff. Very well treated."

"View was excellent and they cleaned our room nicely every day. I liked to have massage in our room!!"

" very good. thank you!"

"I love how it’s located on the river which is lined with cherry blossoms which our stay happens to be during blooming season. It is a quick 2 minute walk to Koganecho station for convenience and many shops and restaurants in the area. The rooms were nice and convenient to have a 4 bed bedroom for the family. The only complaint is there are only 2 washers and dryers on the 2nd floor which is shared by customers, but no other issues I have with the stay. The staff is nice and the breakfast buffet is a good start to the day."

"很喜歡"

"Everything is just as expected and some… staff are very helpful "

"Excellent location and room is spacious "

"Amazing service, staff spoke fluent English and were very accommodating. The free amenities and hot springs were incredible. I would love to visit again in the future. "