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Overview of MY Hotel

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Iron/ironing board, linens, wheelchair access
Iron/ironing board, linens, wheelchair access
Iron/ironing board, linens, wheelchair access
Iron/ironing board, linens, wheelchair access

MY Hotel

3 out of 5

3.8/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationTimes Square Shopping Mall3 min walk
    Popular LocationHysan Place4 min walk
    Popular LocationHong Kong Sogo5 min walk
    AirportHong Kong (HKG-Hong Kong Intl.)46 min drive

Choose dates to view prices

Standard Double Room, No Windows

4.1/5 guest room rating
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

4.2/5 guest room rating
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

No guest room rating
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Triple Room

3.8/5 guest room rating
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

About this area

Hong Kong

MY Hotel is located in Hong Kong's Causeway Bay neighbourhood. Times Square Shopping Mall and Hysan Place are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ocean Park and Hong Kong Disneyland. Check out an event or a game at Happy Valley Race Course, and consider making time for The Peak Tram, a top attraction not to be missed.
Popular Location

What's nearby

  • Times Square Shopping Mall - 3 min walk
  • Hysan Place - 4 min walk
  • Hong Kong Sogo - 5 min walk
  • Happy Valley Race Course - 6 min walk
  • Victoria Park - 12 min walk

Getting around

  • Hong Kong Causeway Bay Station - 5 min walk
  • Hong Kong Tin Hau Station - 12 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.) - 46 min drive
View in a map

About this property

MY Hotel

3-star Hong Kong hotel in Causeway Bay, walk to Times Square Shopping Mall
This smoke-free hotel features dry cleaning and free WiFi in public areas. All 9 rooms offer flat-screen TVs, electric kettles and free bottled water. Other amenities available to guests include hairdryers, showers and free toiletries.
MY Hotel offers 9 forms of air-conditioned accommodation with complimentary bottles of water and complimentary slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Family friendly

  • Dry cleaning service

Conveniences

  • Lift

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Luggage storage

Languages spoken

  • Chinese
  • English

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Iron/ironing board (on request)
  • Slippers

Policies

Check-in

Check-in from 2 PM - 7 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 10 AM - midnight
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: HKD 300.0 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property only accepts cash for all on-site payments

Property is also known as

MY Hotel Hong Kong
MY Hotel Hotel
MY Hotel Hong Kong
MY Hotel Hotel Hong Kong

Frequently asked questions

Can I cancel my reservation for free at MY Hotel and receive a full refund?
Yes, MY Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to MY Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at MY Hotel?
As of 23 Jan,2021, prices found for a 1-night stay for 2 adults at MY Hotel on 24 Jan,2021 start from SG$64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is MY Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at MY Hotel?
This property doesn't offer parking.
What time is check-in at MY Hotel?
Check-in is from 2 PM - 7 PM. Late check-in is available during limited hours.
What time is check-out at MY Hotel?
Checkout is at noon.
Where is MY Hotel located?
Located in Causeway Bay, this hotel is within a 5-minute walk of Times Square Shopping Mall and Hysan Place. Hong Kong Sogo and Hong Kong Convention and Exhibition Centre are also within 1 mi (2 km). Hong Kong Causeway Bay Station is only a 5-minute walk and Hong Kong Tin Hau Station is 12 minutes.
3.8
Good
Rating 5 - Excellent. 24 out of 79 reviews
5 - Excellent 30%
Rating 4 - Good. 33 out of 79 reviews
4 - Good 42%
Rating 3 - Okay. 10 out of 79 reviews
3 - Okay 13%
Rating 2 - Poor. 4 out of 79 reviews
2 - Poor 5%
Rating 1 - Terrible. 8 out of 79 reviews
1 - Terrible 10%

3.8/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

3.6/5

Property conditions & facilities

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

1/5 Terrible

Travelled with group
Sad face IconDisliked: Staff & service
Not a good experience. There was nobody at the front desk when I arrived or the next morning to check out. It seems they want you to call a number and send them an image of your passport (do they really think everyone will be comfortable with this?) And then they send you a message with a code to open a safe to get your key. Come on guys, whatever happened to good old fashioned face to face service? I had to wait over an hour after arriving since I wasn't comfortable sending an image of my passport to someone I hadn't even seen face to face. When I told them I wanted to get a refund since I didn't want to wait for 90mins for them to arrive they said they don't give refunds, ridiculous.
Stayed 1 night in Dec 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it does not look like a hotel outside, the place is nicely located in the heart of Causeway Bay. The staff are super friendly and the place is clean. The rate is more than reasonable.
Stayed 1 night in Oct 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs-up hospitality
The room is clean & tidy with sufficient daily products & facilities. The best is the high-quality hospitality, receptionist & owner are very considerate, flexible and warm-hearted!!!
Stayed 2 nights in Sep 2019

4/5 Good

Happy face iconLiked: Staff & service
Good price hotel
Stayed 6 nights in this small hotel, 9 rooms in total, found stain on sheets, staff are good and responsible, location is excellent, security guard in downstairs of the building
Stayed 8 nights in Jun 2019

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