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Overview of The Excelsior Hong Kong

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Guest reviews

4.2 / 5Very Good
864 reviews
Guests rated this property 4.2/5 for cleanliness.

Amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationVictoria Park7 min walk
Popular LocationTimes Square Shopping Mall8 min walk
Popular LocationHappy Valley Race Course13 min walk
AirportHong Kong (HKG-Hong Kong Intl.)37 min drive

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  • Superior Room, 1 King Bed, Business Lounge Access

    Room amenities

    • 26 sq m
    • City view
    • Sleeps 3
    Show details
  • Superior Twin Room, Business Lounge Access

    Room amenities

    • 26 sq m
    • City view
    • Sleeps 3
    Show details
  • Superior Room, 1 King Bed

    Room amenities

    • 26 sq m
    • City view
    • Sleeps 3
    Show details
  • Superior Twin Room

    Room amenities

    • 26 sq m
    • City view
    • Sleeps 3
    Show details
  • Superior King Room - Side Harbour View

    Room amenities

    • 30 sq m
    • Partial sea view
    • Sleeps 3
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  • Superior Twin Room - Side Harbour View

    Room amenities

    • 30 sq m
    • Partial ocean view
    • Sleeps 3
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  • Deluxe King Room - Harbour View

    Room amenities

    • 34 sq m
    • Harbour view
    • Sleeps 3
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  • Deluxe Twin Room - Harbour View

    Room amenities

    • 34 sq m
    • Harbour view
    • Sleeps 3
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  • Executive Suite

    Room amenities

    • 46 sq m
    • Harbour view
    • Sleeps 3
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  • Executive Room, 1 King Bed, Harbour View (Deluxe)

    Room amenities

    • Harbour view
    • Sleeps 3
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  • Executive Room, 2 Single Beds, Harbour View (Deluxe)

    Room amenities

    • Harbour view
    • Sleeps 3
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  • Deluxe Suite

    Room amenities

    • Sleeps 3
    Show details

About this area

Hong Kong

Located in Causeway Bay neighbourhood, The Excelsior Hong Kong is connected to a shopping centre. The area's natural beauty can be seen at Victoria Harbour and Kowloon Bay, while The Peak Tram and Ocean Park are popular area attractions. Travelling with kids? Consider Hong Kong Disneyland, or check out an event or a game at Happy Valley Race Course. Discover the area's water adventures with nearby sailing, or enjoy the great outdoors with hiking/biking trails.

Visit our Hong Kong travel guide
Popular Location

What's nearby

  • Victoria Park - 7 min walk
  • Times Square Shopping Mall - 8 min walk
  • Wan Chai Road - 13 min walk
  • Happy Valley Race Course - 13 min walk
  • Hong Kong Convention and Exhibition Centre - 20 min walk

Getting around

  • Hong Kong Causeway Bay Station - 7 min walk
  • Hong Kong Tin Hau Station - 13 min walk
  • Hong Kong (HKG-Hong Kong Intl.) - 37 min drive

Restaurants

  • Where to eat
  • ToTTs and Roof Terrace – Al fresco dining restaurant with a bar offering Modern European cuisine. Serves brunch, lunch and dinner.
  • Yee Tung Heen – Restaurant offering Chinese cuisine. Serves lunch and dinner.
  • Cammino – Restaurant offering Italian cuisine. Serves brunch, lunch and dinner.
  • Cafe on the 1st – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner. Kids' menu available.

About this property

The Excelsior Hong Kong

Luxury hotel connected to a shopping centre in Causeway Bay, walk to Victoria Harbour
4 restaurants, a full-service spa and a 24-hour health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a sauna are on-site. All 869 rooms provide free WiFi and free wired Internet, LCD TVs with satellite channels, and conveniences such as fridges and coffee makers. Guests will also find iPod docking stations, 24-hour room service and minibars.
The Excelsior Hong Kong offers 869 forms of accommodation with iPod docking stations and minibars. LCD televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Valet parking: HKD 250 per night
Return airport shuttle (surcharge) from 7 AM to 10 PM
Airport shuttle at scheduled times
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 248 for adults and HKD 168 for children
4 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service

Things to do

24-hour health club
Aerobics classes
Full-service spa
Pilates classes
Sauna
Shopping
Steam room
Yoga classes

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
In-room childcare (surcharge)
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)

Conveniences

Banquet hall
Lift
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
Japanese

Business services

Business centre
Meeting rooms
Conference space (15000 square feet)

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Massage - hot stone
Massage/treatment rooms
Reflexology
Sauna
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

iPod dock
LCD TV
Films for purchase
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar
Fridge

More

Desk
Free newspapers
In-room massage
Iron/ironing board
Laptop-compatible safe
Phone
Slippers
Turndown service

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Airport shuttle service is available at scheduled times from 7 AM to 10 PM
Fees may apply; contact the property in advance to make arrangements

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for HKD 400.0 per night.
Free cots (infant beds)

Payment types at the property

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 500 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HKD 248 for adults and HKD 168 for children (approximately)
  • Airport shuttle fee: HKD 140 per person (one way)
  • Airport shuttle fee per child: HKD 140 (one-way)
  • Valet parking fee: HKD 250 per night
  • Rollaway bed fee: HKD 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Frequently asked questions

Guest reviews

4.2
Very Good
5 - Excellent
331
4 - Good
405
3 - Okay
94
2 - Mediocre
24
1 - Poor
10
4.2
Cleanliness
4.2
Service and Staff
4.1
Amenities
3.9
Property condition

3/5

    The hotel is getting old and most of the room amenities are worn out. Not so recommend to stay

    Stayed 1 night in Feb 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Property is closing on March 31, 2019. I have stayed at this hotel for the last 46 years. Now need to look for another hotel to stay.

    Stayed 4 nights in Mar 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Mar 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 3 nights in Mar 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Mar 2019