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The Excelsior Hong Kong

Photo gallery for The Excelsior Hong Kong

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Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Room Amenity

Overview of The Excelsior Hong Kong

The Excelsior Hong Kong

5 out of 5

4.2/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available
281 Gloucester Road, Causeway Bay, Hong Kong

Explore the area

  • Popular LocationVictoria Harbour5 min walk
  • Popular LocationHappy Valley Race Course13 min walk
  • Popular LocationHong Kong Convention and Exhibition Centre20 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)42 min drive

Choose dates to view prices

About this area

Hong Kong

Located in Causeway Bay neighbourhood, The Excelsior Hong Kong is connected to a shopping centre. The area's natural beauty can be seen at Victoria Harbour and Kowloon Bay, while The Peak Tram and Ocean Park are popular area attractions. Travelling with kids? Make time for Madame Tussauds, or head to an event or a match at Happy Valley Race Course. Discover the area's water adventures with nearby sailing, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • Victoria Harbour - 5 min walk
  • Victoria Park - 7 min walk
  • Wan Chai Road - 12 min walk
  • Happy Valley Race Course - 13 min walk
  • Hong Kong Convention and Exhibition Centre - 20 min walk

Getting around

  • Hong Kong Causeway Bay Station - 7 min walk
  • Hong Kong Tin Hau Station - 13 min walk
  • Hong Kong International Airport (HKG) - 42 min drive

Restaurants

  • Where to eat
  • ToTTs and Roof Terrace – Al fresco dining restaurant with a bar offering Modern European cuisine. Serves brunch, lunch and dinner.
  • Yee Tung Heen – Restaurant offering Chinese cuisine. Serves lunch and dinner.
  • Cammino – Restaurant offering Italian cuisine. Serves brunch, lunch and dinner.
  • Cafe on the 1st – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner. Kids' menu available.

About this property

The Excelsior Hong Kong

Luxury hotel connected to a shopping centre in Causeway Bay, walk to Victoria Harbour
4 restaurants, a full-service spa and a 24-hour health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a sauna are on-site. All 869 rooms provide free WiFi and free wired Internet, LCD TVs with satellite channels, and conveniences such as fridges and coffee makers. Guests will also find iPod docking stations, 24-hour room service and minibars.
The Excelsior Hong Kong offers 869 forms of accommodation with iPod docking stations and minibars. LCD televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (HKD 250 per night)
  • Return airport shuttle (surcharge) from 7 AM to 10 PM
  • Airport shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 248 for adults and HKD 168 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour health club
  • Aerobics classes
  • Full-service spa
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • Business centre
  • Conference space (15000 square feet)
  • Meeting rooms

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • iPod dock
  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for HKD 400.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 500 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HKD 248 for adults and HKD 168 for children (approximately)
  • Airport shuttle fee: HKD 140 per person (one way)
  • Airport shuttle fee per child: HKD 140 (one-way)
  • Valet parking fee: HKD 250 per night
  • Rollaway bed fee: HKD 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Excelsior Hong Kong
Excelsior Hotel Hong Kong
Hong Kong Excelsior
The Excelsior, Hong Kong Hotel Hong Kong
Excelsior Hong Kong Hotel
Excelsior Hong Kong Hotel
Excelsior Hotel
Excelsior Hong Kong
Hotel The Excelsior Hong Kong Hong Kong
Hong Kong The Excelsior Hong Kong Hotel
Hotel The Excelsior Hong Kong
The Excelsior Hong Kong Hong Kong
Excelsior
The Excelsior Hong Kong Hotel
The Excelsior Hong Kong Hong Kong
The Excelsior Hong Kong Hotel Hong Kong

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 331 out of 864 reviews
5 - Excellent 38%
Rating 4 - Good. 405 out of 864 reviews
4 - Good 47%
Rating 3 - Okay. 94 out of 864 reviews
3 - Okay 11%
Rating 2 - Poor. 24 out of 864 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 864 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

3.9/5

Property conditions & facilities

3/5 Okay

Travelled with family
The hotel is getting old and most of the room amenities are worn out. Not so recommend to stay
Stayed 1 night in Feb 2019

4/5 Good

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property is closing on March 31, 2019. I have stayed at this hotel for the last 46 years. Now need to look for another hotel to stay.
Stayed 4 nights in Mar 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019