Mercure Jakarta Kota

Property class: 4

Choose dates to view prices

You can look forward to a garden, a playground and dry cleaning/laundry services at Mercure Jakarta Kota. For some rest and relaxation, visit the sauna. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as car hire on-site and a bar.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

About the area

Map
Jalan Hayam Wuruk 123, Jakarta, Jakarta, 11160

What's nearby

  • A large, modern building with a dome and a minaret, surrounded by a spacious courtyard with patterned flooring.
    Pasar Baru
    2 min drive - 2.5 km
  • Plaza Glodok
    11 min walk - 1.0 km
  • Lokasari Plaza
    13 min walk - 1.1 km
  • Pancoran Chinatown Point
    14 min walk - 1.2 km
  • Mangga Dua Square
    3 min drive - 2.9 km

Getting around

  • Bundaran HI MRT Station
    5 min drive
  • Jakarta Mangga Besar Station
    16 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    41 min drive

About this property

Mercure Jakarta Kota

  • Upscale family-friendly hotel near a train station
  • Consider a stay at Mercure Jakarta Kota and take advantage of a garden, a playground and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. Enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with car hire on-site and a bar.
  • You'll also find perks such as:
    • An outdoor pool and a children's pool
    • Free self-parking, plus valet parking (surcharge)
    • A vegetable garden, a 24-hour front desk and free newspapers
    • Luggage storage, tour/ticket information and laundry services
  • Room features
  • All 243 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • Extra amenities include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and baths
    • TVs with cable channels
    • Fridges, coffee/tea makers and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • Valet parking on site (surcharge)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self and valet parking

Food and drink

  • 2 restaurants
  • A bar/lounge

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • 7,319 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 16 September 2026 to 31 May 2028 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

American ExpressJCB InternationalMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Mercure Jakarta Kota have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Mercure Jakarta Kota pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Jakarta Kota?

Self-parking is free at this property.

What time is check-in at Mercure Jakarta Kota?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Jakarta Kota?

Checkout is at noon.

Where is Mercure Jakarta Kota located?

Located in Taman Sari, this family-friendly Jakarta hotel is within a 15-minute walk of Plaza Glodok, Pancoran Chinatown Point and Lokasari Plaza. Museum Bank Indonesia and Jakarta History Museum are also within 1 mile (2 km). Jakarta Mangga Besar Station is 16 minutes by foot and Jakarta Kota Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Jakarta Kota Reviews

8.0

Very good

7.6

Cleanliness

7.6

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 121 out of 405 reviews
Rating 8 - Good. 175 out of 405 reviews
Rating 6 - Okay. 73 out of 405 reviews
Rating 4 - Poor. 27 out of 405 reviews
Rating 2 - Terrible. 9 out of 405 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here a couple times. Nice big rooms, great breakfast, very friendly staff. I’m sure I’ll stay here again.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, spacious hotel with staff willing to help with the best they can
Stayed 6 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Everything is nice. Location, personnel, breakfast - very good. The only note is the bathroom stuff would be nice to update
Stayed 5 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice to stay in Hotel Mercure Jakarta Kota

Very convenient and comfortable.
Stayed 4 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

JAKARTA JULY 2023

Nice hotel in a good location. Staff were all very friendly and helpful. Some aspects of the hotel are looking slightly dated now but everything worked.
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Liked: Staff & service
Very easy going place, everyone there is really nice. And work hard to provide good service.
Stayed 11 nights in May 2024
Verified review

8/10 Good

Liked: Staff & service, amenities
The surrounding areas to the hotel do not like nice. The rooms are big and nice, but the hotel needs a revamping. Most of the hotel staff were very friendly and attentive.
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is centrally located and quite nice, rate is reasonable and excellent breakfast option. The bathroom needs updating and sprucing up a bit. Apart from that it is a super nice hotel to stay at. Amazing staff and very helpful.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
I have stayed here for more than 10x i think. I love the location, and how cold the AC is. The cleanliness of the room is alright, plenty Times the curtains are dusty
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You won't regret staying in Mercure.

Had our stay for more than 2 weeks there during my Jakarta trip meeting my family in town. We had great stay in Mercure. The service was excellent, all staffs are friendly. House keeping team did fantastic job helping in cleaning our room. Overall, it is recommended staying in Mercure and you won't regret it. Excellent !!
Stayed 16 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was outdated but nice. Really big and quiet. Breakfast buffet was good. The area is in the midst of what looks like a transformation. A lot of buildings are boarded up, and it looks like a subway is being dug on the main road. Explains the reasonable price for what really is a good hotel.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay!

Had a wonderful stay at Mercure Jakarta Kota. I must say, the front office staff went out of their way to take care of my requirements and even ordered some IKEA products I wanted to carry back. Special thanks to Rika & Hafist Subchan for their excellent customer service. The staff across were nice and courteous and always helpful - house keeping, restaurant, room service, support staff and front office. The rooms were spacious and nice, and of course the breakfast buffet too! Was a pleasant stay and would love to come back again.
Stayed 4 nights in May 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
It’s old hotel but if they look after I am sure will much better appearances. What they need just cosmetic make over. I used to like stay here since I was young. They used to look so nice. Longtime ago every time I stayed there the bed beautifully covered with green pretty bed cover. Now just plain. The cover lots stains. Thoughts the bed and pillows still comfortable! The furnitures look old. The foods bit boring! But excellent friendly staffs! Also trustworthy and honest! I lost my gold earrings, the cleaners found it and she put on the wooden tray mini bar in the bedroom. Overall still comfy hotel just look so old. One more things! They need new coffee machines for breakfast restaurant !!!
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and big. Very comfortable. The breakfast was great, a lot of good food to choose from. Really good hotel for an extremely reasonable price.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning was pretty good
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Staff & service
The staff was kind and helpful. Lots of amenities around the hotel which makes it easier.
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay is better than I have expected given the rate I paid for.
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good area and Service
Stayed 7 nights in Aug 2024
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
There is no hand soap in a room. Bath towel was not changed either.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Best staff I have had the pleasure to meet in a while
Stayed 10 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
good environment
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD
Stayed 6 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 6 nights in Aug 2025
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Property conditions & facilities

Ok Rooms

Hotel is old and dated, bahtrooms need to be remodeled. Bathtub is dirty with lots of silicone everywhere
Stayed 9 nights in Apr 2025
Verified review

6/10 Okay

Liked: Staff & service
Nothing very special
Stayed 14 nights in Feb 2025