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Reviews

3.8 / 5Good
441 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Plaza Senayan
    4 min drive
  • Popular Location
    Kidzania
    4 min drive
  • Popular Location
    Lotte Shopping Avenue
    10 min drive
  • Airport
    Jakarta (CGK-Soekarno-Hatta Intl.)
    36 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Deluxe Room

    Room Amenities

    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More details
  • Executive Room

    Room Amenities

    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More details
  • Grand Deluxe Room

    Room Amenities

    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More details
  • Junior Suite

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Jakarta

Connected to the convention centre and in the city centre, The Sultan Hotel Jakarta is in an area with good shopping. Grand Indonesia Shopping Mall and Thamrin City Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Kidzania and Taman Mini Indonesia Indah. Check out an event or a game at Gelora Bung Karno Stadium, and consider making time for Ragunan Zoo, a top attraction not to be missed.

Visit our Jakarta travel guide
Popular Location

What's nearby

  • Plaza Senayan - 4 min drive
  • Kidzania - 4 min drive
  • Grand Indonesia - 5 min drive
  • Thamrin City Shopping Mall - 6 min drive
  • Lotte Shopping Avenue - 10 min drive

Getting around

  • Jakarta Palmerah Station - 3 min drive
  • Stasiun MRT - Setiabudi - 3 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 35 min drive

Restaurants

  • Where to eat
  • Nan Xiang – Restaurant with a bar offering Chinese cuisine.
  • Lagoon Cafe – Serves breakfast, lunch and dinner daily.
  • Nippon Kan – Restaurant offering Japanese cuisine. Serves lunch and dinner daily. Reservations required.
  • Qi Lounge – Open daily. Reservations required.

About this property

The Sultan Hotel Jakarta

Luxury hotel connected to the convention centre in Jakarta with 3 restaurants
3 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include 3 bars/lounges, a health club and a coffee shop/café. All 707 rooms boast jetted bathtubs, and offer free WiFi and 24-hour room service. Free wired Internet and fridges are standard, as are LED TVs with cable channels.
The Sultan Hotel Jakarta offers 707 forms of air-conditioned accommodation with a safe and free newspapers. Beds feature premium bedding. LED televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a jetted bath, bathrobes, slippers and complimentary toiletries.
This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Life Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
24-hour return airport shuttle (surcharge)
Free local area shuttle
Free shopping centre shuttle

Food and drink

Free buffet breakfast available daily 6 AM–10 AM
3 restaurants and 1 coffee shop/cafe
3 bars/lounges
24-hour room service
Coffee/tea in a common area

Things to do

Full-service spa
Health club
Outdoor pool
Sauna
Shopping

Family friendly

Dry-cleaning service
Free local area shuttle
Free babysitting/childcare
Laundry facilities
Outdoor pool
Fridge
Snack bar/deli

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service

Languages spoken

English
Indonesian
Japanese

Business services

Business centre
Computer station
Meeting rooms
Conference centre

Outdoors

BBQ grill(s)
Garden
Terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massages
Sauna
Thalassotherapy

More

Designated smoking areas (fines apply)

Room amenities

Bedroom

Air conditioning
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hairdryer
Jetted bathtub
Separate bathtub and shower

Entertainment

TV channels
LED TV
premium channels

Food and drink

Coffee/tea maker
Free bottled water
Fridge

More

Desk
Free newspapers
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 2 PM - 11 PM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: IDR 400000 per room (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets or service animals are allowed at this property.

Property is also known as

  • Sultan Hotel Jakarta
  • Sultan Hotel
  • Sultan Jakarta
  • The Sultan Hotel Jakarta Hotel
  • The Sultan Hotel Jakarta Jakarta
  • The Sultan Hotel Jakarta Hotel Jakarta
5 - Excellent
110
4 - Good
206
3 - Okay
81
2 - Mediocre
32
1 - Poor
12
3.8
Cleanliness
4.0
Service and Staff
4.0
Amenities
3.5
Property condition

5/5 Excellent

  • Liked: Staff & service, property conditions & facilities

nice property but showing its age, could use a little update or facelift

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I find the hotel very convenient location and the staff are very friendly so it is my choice of hotels in Jakarta

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jan 2020

3/5

  • Disliked: Cleanliness

Room cleanliness and review on room service menu

1) On the 1st day of check in, after i entered my room (They up-graded my room due to unavailable of the room i booked) just before i was about to put down my lap-top, i realize the working table was oily. Then i turned to the coffee table and truth, it was oily too. I cleaned up myself. 2) For 3 nights, i ordered room service. 02 Nasi Goreng Sultan Special and 01 Nasi Goreng Kampung. On the menu, it stated that both dish comes with shrimp. But disappointed. NOPE, they said there isn't any shrimp in it after i called them up. There's few more but i think let's get these point fix first. Ensure the room is really clean up before guest enter or check in. Please review your menu. Thanks.

Stayed 3 nights in Nov 2019

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