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Outdoor pool
LED TV
LED TV
Premium bedding, in-room safe, desk, free WiFi

Guest reviews

3.8/5 Good
460 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationGelora Bung Karno Stadium11 min walk
Popular LocationKidzania15 min walk
Popular LocationPacific Place20 min walk
AirportJakarta (CGK-Soekarno-Hatta Intl.)30 min drive

Choose dates to view prices

  • Deluxe Room

    Room amenities

    • 40 sq m
    • Sleeps 2
    More detailsDeluxe Room
  • Executive Room

    Room amenities

    • 46 sq m
    • Sleeps 2
    More detailsExecutive Room
  • Grand Deluxe Room

    Room amenities

    • 40 sq m
    • Sleeps 2
    More detailsGrand Deluxe Room
  • Junior Suite

    Room amenities

    • 64 sq m
    • City view
    • Sleeps 2
    More detailsJunior Suite

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Jakarta

Located in Jakarta, The Sultan Hotel Jakarta is connected to the convention centre. Museum Bank Indonesia and Jakarta History Museum are cultural highlights, and some of the area's notable landmarks include Bundaran Hi and National Monument. Check out an event or a game at Gelora Bung Karno Stadium, and consider making time for Kidzania, a top attraction not to be missed.

Visit our Jakarta travel guide
Map
Popular Location

What's nearby

  • Gelora Bung Karno Stadium - 11 min walk
  • Kidzania - 15 min walk
  • Pacific Place - 20 min walk
  • Plaza Senayan - 4 min drive
  • Kuningan City Mall - 11 min drive

Getting around

  • Jakarta Palmerah Station - 3 min drive
  • Stasiun MRT - Setiabudi - 3 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 30 min drive

Restaurants

  • Where to eat
  • Nan Xiang – Restaurant with a bar offering Chinese cuisine.
  • Lagoon Cafe – Serves breakfast, lunch and dinner daily.
  • Nippon Kan – Restaurant offering Japanese cuisine. Serves lunch and dinner daily. Reservations required.
  • Qi Lounge – Open daily. Reservations required.

About this property

The Sultan Hotel Jakarta

Luxury hotel connected to the convention centre in Jakarta with 3 restaurants
3 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Other amenities include 3 bars/lounges, a health club and a coffee shop/café. All 707 rooms boast jetted bathtubs, and offer free WiFi and 24-hour room service. Free wired Internet and fridges are standard, as are LED TVs with cable channels.
The Sultan Hotel Jakarta offers 707 forms of air-conditioned accommodation with a safe and free newspapers. Beds feature premium bedding. LED televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a jetted bath, bathrobes, slippers and complimentary toiletries.

This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Follows industry sanitisation guidelines of enhanced cleanliness
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas
Contactless check-in and check-out

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Masks available
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Free local area shuttle
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 240000 for adults and IDR 120000 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Dry-cleaning service
  • Free local area shuttle
  • Free babysitting/childcare
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Indonesian
  • Japanese

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Jetted bathtub
  • Separate bathtub and shower

Entertainment

  • TV channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Free newspapers
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2:00 PM and midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 17

Check-out

Check-out before noon
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

American ExpressJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 240000 for adults and IDR 120000 for children (approximately)
  • Airport shuttle fee: IDR 460000 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: IDR 0 (one-way)
  • Early check-in fee: 50 per cent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Personal protective equipment, including masks, will be available to guests.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at The Sultan Hotel Jakarta and receive a full refund?
Yes, The Sultan Hotel Jakarta offers free cancellation on select room rates, because flexibility matters! Please refer to The Sultan Hotel Jakarta cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is The Sultan Hotel Jakarta pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 2:00 PM to midnight. A 50% fee applies for early check-in (subject to availability).
What time is check-out at this property?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of IDR 460000 per vehicle applies.
Where is this hotel located?
Located in the heart of Jakarta, this luxury hotel is within a 15-minute walk of Gelora Bung Karno Stadium and fX Sudirman Mall. Kidzania and Pacific Place are also within 1 mile (2 km). Jakarta Palmerah Station is 29 minutes by foot.

Guest reviews

Overall score and ratings for The Sultan Hotel Jakarta

3.8
5 - Excellent
116
4 - Good
212
3 - Okay
85
2 - Mediocre
35
1 - Poor
12
3.8
Cleanliness
4.0
Service and Staff
4.0
Amenities
3.5
Property condition

5/5 Excellent

  • Liked: Staff & service, property conditions & facilities

nice property but showing its age, could use a little update or facelift

Stayed 1 night in Feb 2020

2/5

  • Liked: Cleanliness
  • Disliked: Staff & service

The Hotel Manager ( on duty ) is not very professional. 1. One of The Hotel’s restaurant “Nan Xiang“ is charging my credit card, despite I have made cancellation within 3 minutes I have placed an order. ( I never received any food from them ). 2.The Hotel charging my credit card ( un-authorized ) for something that I didn’t get any explanation what’s that charged for nor I have not sign anything.

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities

Stayed 3 nights in Feb 2020

3/5

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I find the hotel very convenient location and the staff are very friendly so it is my choice of hotels in Jakarta

    Stayed 3 nights in Jan 2020