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The Sultan Hotel & Residence Jakarta

4.5 star property
Luxury hotel connected to the convention centre in Jakarta with 3 restaurants

Choose dates to view prices

Photo gallery for The Sultan Hotel & Residence Jakarta

3 bedrooms, premium bedding, free minibar, in-room safe
2 outdoor pools
32-inch LED TV with cable channels, TV
32-inch LED TV with cable channels, TV
Exterior
The Sultan Hotel & Residence Jakarta offers a quiet escape near Gelora Bung Karno Stadium. Enjoy shopping, coffee, spa treatments, and dining at three restaurants. Free WiFi and outdoor pools make it perfect for family stays.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Parking included
  • Breakfast available

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe Room

3 bedrooms, premium bedding, free minibar, in-room safe

Deluxe Room

7.2 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Free minibar items
LED TV
3 bedrooms
Premium bedding
Deep-soaking bath
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room, Executive Level

3 bedrooms, premium bedding, free minibar, in-room safe

Executive Room, Executive Level

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
Free minibar items
LED TV
3 bedrooms
Premium bedding
  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Grand Deluxe Room

3 bedrooms, premium bedding, free minibar, in-room safe

Grand Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Free minibar items
LED TV
3 bedrooms
Premium bedding
Deep-soaking bath
  • 44 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Living room

Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
Fridge
Free minibar items
LED TV
3 bedrooms
  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

3 bedrooms, premium bedding, free minibar, in-room safe

Deluxe Twin Room

  • Sleeps 2

View all photos for Grand Deluxe Twin Room

3 bedrooms, premium bedding, free minibar, in-room safe

Grand Deluxe Twin Room

  • Sleeps 2

View all photos for Lagoon Suite

3 bedrooms, premium bedding, free minibar, in-room safe

Lagoon Suite

  • Sleeps 2

View all photos for Apartment, 2 Bedrooms

3 bedrooms, premium bedding, free minibar, in-room safe

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Kitchen
Fridge
Free minibar items
LED TV
  • 150 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment, 3 Bedrooms

3 bedrooms, premium bedding, free minibar, in-room safe

Apartment, 3 Bedrooms

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Kitchen
Fridge
Free minibar items
LED TV
  • 226 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Junior Suite

3 bedrooms, premium bedding, free minibar, in-room safe

Junior Suite

  • Sleeps 2

View all photos for Deluxe Room

3 bedrooms, premium bedding, free minibar, in-room safe

Deluxe Room

  • Sleeps 2

View all photos for Grand Deluxe Room

3 bedrooms, premium bedding, free minibar, in-room safe

Grand Deluxe Room

  • Sleeps 2

View all photos for Executive Room

3 bedrooms, premium bedding, free minibar, in-room safe

Executive Room

  • Sleeps 2

View all photos for One Bedroom Lanais Room

3 bedrooms, premium bedding, free minibar, in-room safe

One Bedroom Lanais Room

  • Sleeps 2

View all photos for Two Bedroom Lanais Room

3 bedrooms, premium bedding, free minibar, in-room safe

Two Bedroom Lanais Room

  • Sleeps 4

View all photos for Three Bedroom Apartment

3 bedrooms, premium bedding, free minibar, in-room safe

Three Bedroom Apartment

  • Sleeps 6

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About the area

Map
Jln. Gatot Subroto, Jakarta, Jakarta, 10270

What's nearby

  • Balai Sidang Jakarta Convention Center - 6 min walk - 0.6 km
  • Gelora Bung Karno Stadium - 11 min walk - 1.0 km
  • Thamrin City Shopping Mall - 4 min drive - 3.9 km
  • Grand Indonesia - 4 min drive - 3.6 km
  • Blok M Square - 4 min drive - 3.9 km

Getting around

  • Jakarta Palmerah Station - 3 min drive
  • Istora MRT Station - 13 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 40 min drive

Restaurants

  • ‪Sentosa Seafood Senayan - ‬3 min walk
  • ‪Lagoon Executive Lounge - ‬8 min walk
  • ‪Nan Xiang - ‬7 min walk
  • ‪Pizzeria At The Sultan - ‬10 min walk
  • ‪Peacock Café - ‬10 min walk

About this property

The Sultan Hotel & Residence Jakarta

Luxury family-friendly hotel near Gelora Bung Karno Stadium
Consider a stay at The Sultan Hotel & Residence Jakarta and take advantage of a terrace, shopping on-site and a coffee shop/cafe. Indulge in a massage, aromatherapy and a manicure/pedicure at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Chinese cuisine. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks at this hotel include:
  • 2 outdoor pools
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, babysitting (surcharge) and a gift shop
Room features
All 707 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and free stocked minibars.
Extra amenities include:
  • Rainfall showers, deep-soaking baths and free toiletries
  • 32-inch LED TVs with cable channels
  • Fridges, daily housekeeping and desks

Similar properties

Reception

Artotel Gelora Senayan Jakarta

  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.4 out of 10, Very good, 74 reviews
Artotel Gelora Senayan Jakarta

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 325,000 for adults and IDR 150,000 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Airman Lounge
  • Lagoon Cafe
  • Nan Xiang
  • Nippon Kan
  • Qi Lounge

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Shopping

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 17 floors
  • 2 buildings
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 750000 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 325000 for adults and from IDR 150000 for children
  • Airport shuttle fee: IDR 700000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 750000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

Property is also known as

Hotel Sultan
Hotel Sultan Jakarta
Jakarta Hotel Sultan
Jakarta Sultan
Jakarta Sultan Hotel
Sultan Hotel
Sultan Hotel Jakarta
Sultan Jakarta
Sultan Jakarta Hotel
The Sultan Hotel Jakarta
The Sultan & Jakarta Jakarta
The Sultan Hotel & Residence Jakarta Hotel
The Sultan Hotel & Residence Jakarta Jakarta
The Sultan Hotel & Residence Jakarta Hotel Jakarta

Frequently asked questions

Does The Sultan Hotel & Residence Jakarta have a pool?

Yes, this property has 2 outdoor pools.

Is The Sultan Hotel & Residence Jakarta pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Sultan Hotel & Residence Jakarta?

Self-parking is free at this property.

What time is check-in at The Sultan Hotel & Residence Jakarta?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at The Sultan Hotel & Residence Jakarta?

Checkout is at noon.

Does The Sultan Hotel & Residence Jakarta provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 700000 per vehicle applies.

Where is The Sultan Hotel & Residence Jakarta located?

This family-friendly Jakarta hotel is located in the business district, within a 15-minute walk of Balai Sidang Jakarta Convention Center and Gelora Bung Karno Stadium. Pacific Place and JKT48 Theater are also within 15 minutes. Istora MRT Station is 13 minutes by foot and Senayan MRT Station is 16 minutes.

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Reviews

The Sultan Hotel & Residence Jakarta Reviews

7.8

Good

7.6

Cleanliness

7.6

Location

8.2

Staff & service

7.6

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 155 out of 547 reviews
Rating 8 - Good. 240 out of 547 reviews
Rating 6 - Okay. 97 out of 547 reviews
Rating 4 - Poor. 40 out of 547 reviews
Rating 2 - Terrible. 15 out of 547 reviews

Reviews

8/10 Good

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
I lilke that the hotel even when it is quite old, still keeps most of things well, i would recommend to review more their equpment at the rooms as they look quite old, but in general for the prices it was good
Stayed 5 nights in May 2025

4/10 Poor

Douglas

Disliked: Staff & service, property conditions & facilities
To be frank and candid, I booked my colleague here via Expedia and he’s stayed before as the hotel is conveniently located, however he received a room with no hot water which I find very odd and when
Stayed 1 night in Sep 2025

8/10 Good

WAI HUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room with good price, many facilities and good vibes

10/10 Excellent

ALFREDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Indonesian
Stayed 6 nights in Mar 2025

10/10 Excellent

TEH SOB

Liked: Cleanliness, staff & service
All services and their hospitality made me comfortable and happy. If I have another chance to visit, I will choose the hotel again.
Stayed 3 nights in Jun 2023

10/10 Excellent

Louferinio

Liked: Cleanliness, amenities
Everything
Stayed 1 night in May 2025

10/10 Excellent

Jonguk

Liked: Cleanliness, staff & service, amenities
Staffs are kind
Stayed 3 nights in Mar 2023

8/10 Good

Jonguk

Liked: Staff & service
Disliked: Property conditions & facilities
walkable
Stayed 2 nights in Feb 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Really appreciated the late check out time
Stayed 2 nights in May 2023

10/10 Excellent

Jonguk

Liked: Cleanliness, staff & service, amenities
Staffs are very kind and generous
Stayed 2 nights in Mar 2023

10/10 Excellent

Sunho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overall was ok except that the condition of the furnishing was run down . And the toilet shower the drainage cover was broken. Just concern for any pest or unwanted creatures that can crawl through the piping and entered through the broken hole drainage cover which made my sleep not peaceful.
Stayed 3 nights in Sep 2022

6/10 Okay

Shunichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルの設備やスタッフ対応には特に不満はありません。良いホテルだと思います。ただ非常に敷地が広く、ホテル外に出るのに時間がかかります。また敷地内の地下を通らないとメインロビー前の車止めに来られず、配車アプリのドライバーが迷ってなかなか来ないということが何度もありました。滞在中に外出が多い方は注意が必要です。
Stayed 4 nights in Aug 2025

8/10 Good

shigeji

Liked: Property conditions & facilities
2人部屋なのにフェースタオルが毎日ひとつしかない
Stayed 4 nights in May 2025

6/10 Okay

André

Liked: Staff & service
Disliked: Property conditions & facilities

Strålende personale, middelmådig hotell.

Servicen var veldig bra - 10 av 10. Absolutt alle som jobbet der var veldig imøtekommende. Det være seg resepsjonen, dørvaktene, frokostservitørene og vaskepersonalet. Alle skal ha honnør for sine fine og imøtekommende væremåter. Hotellet i seg selv har nok hatt sine glansdager, mye slitasje og det bærer sterkt preg av at det henger igjen på 80-tallet. Men det jeg likte aller minst var at de få røykfrie etasjene - tror 4 av 15 - var spredt vilkårlig mellom røykeetasjene, så det hang en sur eim av røyk over alt. Såfremt dette hotellet ikke blir renovert tror jeg nok ikke at jeg kommer til å booke der igjen. Det finnes så utrolig mange bedre alternativer.
Stayed 4 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good with Indonesian tradition.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kiduk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주 좋아요
Stayed 4 nights in Nov 2024

10/10 Excellent

Rajat

Liked: Cleanliness, staff & service, property conditions & facilities
Although the property is somewhat older, it offers clean, spacious rooms, an excellent breakfast, a variety of dining options, an on-site spa, an ATM, a gym, and a pool. You won't regret your decision to stay here!
Stayed 2 nights in Dec 2024

6/10 Okay

Kenji

地下鉄駅やショッピングセンターから近いので便利。設備はかなり古い。
Stayed 2 nights in Nov 2024

10/10 Excellent

Masaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed this hotel for football game.So it was very guud location so that it's near from the stadium. ゲロラ・ブン・カルノスタジアムでのサッカーの試合のために滞在しました。11月でも32度という高温多湿につき、スタジムからホテルのアクセス面で最高の施設だと思いました。22時30分まで1階のレストラン・バーで食事がとれるのは嬉しかったです。 スタッフは皆親切で、手荷物の運搬・両替・道案内（朝6時のチェックアウトで、スカルノ・ハッタ空港までタクシーで行っても渋滞はないか）など適切に対応いただき気持ちよかったです。バーのスタッフは特にフレンドリーで、皆「サッカーを見に来たのか。ようこそジャカルタへ」と言葉を掛けてくれ、あたたかい気持ちになりました。 都市部、観光スポットへのアクセスを補って余りあるホスピタリティで、満足しました。また宿泊できることを楽しみにしています。
Stayed 1 night in Nov 2024

6/10 Okay

HIROSHI

Disliked: Staff & service, property conditions & facilities
古い、不便
Stayed 2 nights in Nov 2024

4/10 Poor

Hideo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
設備が古く朝食の味もあまりよくありませんでした。
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
화장실에서 하수구 냄새가 나서 방 변경했는데 바퀴벌레가 나왔어요... 동남아 특성상 날이 더워서 어쩔 수 없긴 하지만 찝짭한건 어쩔 수 없는 것 같아요 ㅠㅠ 직원분들은 정말정말 친절하시고 서비스 최고입니다!👏
Stayed 4 nights in Oct 2024

10/10 Excellent

Shalini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and close to the convention center. Excellent decor and dining options
Stayed 4 nights in Sep 2024

8/10 Good

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: Easy to have dinner around the hotel Bad: hard to call Car by Grab or Gojeck Why my booking not including breakfast
Stayed 4 nights in Sep 2024