JEN Johor Puteri Harbour by Shangri-La: 2020 𝗗𝗲𝗮𝗹𝘀 & 𝗣𝗿𝗼𝗺𝗼𝘁𝗶𝗼𝗻𝘀

1 bedroom, in-room safe, desk, blackout curtains

854 reviews

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool

Free WiFi

Parking included

Air conditioning

Spa

Restaurant

Cleaning and safety practices

Cleaned with disinfectant

Contactless check-in

Hand sanitiser provided

Persiaran Puteri Selatan, Puteri Harbour, Iskandar Puteri, Johor

Explore the area

Legoland Malaysia5 min drive

Danga Bay19 min drive

Johor Bahru (JHB-Senai Intl.)27 min drive

Nanyang Technological University30 min drive

Choose dates to view prices

Executive Suite, 1 King Bed
Photos of Executive Suite, 1 King Bed
Room amenities
53 sq m
Harbour view
Sleeps 3
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Sleeps
Room details
1 King Bed
53 square metres m² room with harbour views

Club Level – Club Lounge access, light refreshments, Internet access in the lounge, separate check-in location and 2 hours of meeting room use (subject to availability)
Layout – Bedroom, living room and dining area

Internet – Free WiFi and wired Internet access
Entertainment – 40-inch LED TV
Food & Drink – Coffee/tea maker, limited room service and free bottled water
Sleep – Blackout drapes/curtains, turn-down service and linen
Bathroom – Partially open bathroom, shower, slippers and free toiletries
Practical – Safe, iron/ironing board and desk; rollaway/extra beds available on request
Comfort – Air conditioning and daily housekeeping

Accessibility – Braille signage, grab bar near toilet, low-height work surface and sink, wheelchair accessible and bathroom emergency pull cord

Non-Smoking
Club Room, 2 Single Beds
Photos of Club Room, 2 Single Beds
Room amenities
33 sq m
Sleeps 3
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Sleeps
Room details
2 Single Beds
33 square metres m²

Club Level – Club Lounge access, light refreshments, Internet access in the lounge, separate check-in location and 2 hours of meeting room use (subject to availability)
Layout – Separate sitting area

Internet – Free WiFi and wired Internet access
Entertainment – 40-inch LED TV
Food & Drink – Coffee/tea maker, limited room service and free bottled water
Sleep – Blackout drapes/curtains, turn-down service and linen
Bathroom – Private bathroom, shower/bathtub combination, slippers and free toiletries
Practical – Sofa bed, free local calls and safe
Comfort – Air conditioning and daily housekeeping

Accessibility – Braille signage, grab bar near toilet, low-height work surface and sink, wheelchair accessible and bathroom emergency pull cord

Non-Smoking
Club Room, 1 King Bed
Photos of Club Room, 1 King Bed
Room amenities
33 sq m
Sleeps 3
More details
Room information
Sleeps
Room details
1 King Bed
33 square metres m² room with courtyard views

Club Level – Club Lounge access, light refreshments, Internet access in the lounge, separate check-in location and 2 hours of meeting room use (subject to availability)
Layout – Separate sitting area

Internet – Free WiFi and wired Internet access
Entertainment – 40-inch LED TV
Food & Drink – Coffee/tea maker, limited room service and free bottled water
Sleep – Blackout drapes/curtains, turn-down service and linen
Bathroom – Private bathroom, shower/bathtub combination, slippers and free toiletries
Practical – Sofa bed, free local calls and safe
Comfort – Air conditioning and daily housekeeping

Accessibility – Braille signage, grab bar near toilet, low-height work surface and sink, wheelchair accessible and bathroom emergency pull cord

Non-Smoking
Premier Room, 1 King Bed
Photos of Premier Room, 1 King Bed
Room amenities
53 sq m
Sleeps 3
More details
Room information
Sleeps
Room details
1 King Bed
53 square metres m² room with courtyard views

Layout – Bedroom, living room and sitting area

Internet – Free WiFi and wired Internet access
Entertainment – 40-inch LED TV
Food & Drink – Coffee/tea maker, limited room service and free bottled water
Sleep – Blackout drapes/curtains, turn-down service and linen
Bathroom – Partially open bathroom, shower, slippers and free toiletries
Practical – Safe, iron/ironing board and desk; rollaway/extra beds available on request
Comfort – Air conditioning and daily housekeeping

Accessibility – Braille signage, grab bar near toilet, low-height work surface and sink, wheelchair accessible and bathroom emergency pull cord

Non-Smoking
Deluxe Room, 2 Single Beds
Photos of Deluxe Room, 2 Single Beds
Room amenities
33 sq m
Sleeps 3
More details
Room information
Sleeps
Room details
2 Single Beds
33 square metres m² room with courtyard views

Layout – Separate sitting area

Internet – Free WiFi and wired Internet access
Entertainment – 40-inch LED TV
Food & Drink – Coffee/tea maker, limited room service and free bottled water
Sleep – Blackout drapes/curtains, turn-down service and linen
Bathroom – Private bathroom, shower/bathtub combination, slippers and free toiletries
Practical – Sofa bed, free local calls and safe
Comfort – Air conditioning and daily housekeeping

Accessibility – Braille signage, grab bar near toilet, low-height work surface and sink, wheelchair accessible and bathroom emergency pull cord

Non-Smoking
Deluxe Room, 1 King Bed
Photos of Deluxe Room, 1 King Bed
Room amenities
33 sq m
Sleeps 3
More details
Room information
Sleeps
Room details
1 King Bed
33 square metres m² room with courtyard views

Layout – Separate sitting area

Internet – Free WiFi and wired Internet access
Entertainment – 40-inch LED TV
Food & Drink – Coffee/tea maker, limited room service and free bottled water
Sleep – Blackout drapes/curtains, turn-down service and linen
Bathroom – Private bathroom, shower/bathtub combination, slippers and free toiletries
Practical – Sofa bed, free local calls and safe
Comfort – Air conditioning and daily housekeeping

Accessibility – Braille signage, grab bar near toilet, low-height work surface and sink, wheelchair accessible and bathroom emergency pull cord

Non-Smoking
Club Room, 2 Single Beds, Harbour View
Photos of Club Room, 2 Single Beds, Harbour View
Room amenities
33 sq m
Harbour view
Sleeps 3
More details
Room information
Sleeps
Room details
2 Single Beds
33 square metres m² room with harbour views

Club Level – Club Lounge access, light refreshments, Internet access in the lounge, separate check-in location and 2 hours of meeting room use (subject to availability)
Layout – Separate sitting area

Internet – Free WiFi and wired Internet access
Entertainment – 40-inch LED TV
Food & Drink – Coffee/tea maker, limited room service and free bottled water
Sleep – Blackout drapes/curtains, turn-down service and linen
Bathroom – Private bathroom, shower/bathtub combination, slippers and free toiletries
Practical – Sofa bed, free local calls and safe
Comfort – Air conditioning and daily housekeeping

Accessibility – Braille signage, grab bar near toilet, low-height work surface and sink, wheelchair accessible and bathroom emergency pull cord

Non-Smoking
Club Room, Harbour View
Photos of Club Room, Harbour View
Room amenities
33 sq m
Harbour view
Sleeps 3
More details
Room information
Sleeps
Room details
1 King Bed
33 square metres m² room with harbour views

Club Level – Club Lounge access, light refreshments, Internet access in the lounge, separate check-in location and 2 hours of meeting room use (subject to availability)
Layout – Separate sitting area

Internet – Free WiFi and wired Internet access
Entertainment – 40-inch LED TV
Food & Drink – Coffee/tea maker, limited room service and free bottled water
Sleep – Blackout drapes/curtains, turn-down service and linen
Bathroom – Private bathroom, shower/bathtub combination, slippers and free toiletries
Practical – Sofa bed, free local calls and safe
Comfort – Air conditioning and daily housekeeping

Accessibility – Braille signage, grab bar near toilet, low-height work surface and sink, wheelchair accessible and bathroom emergency pull cord

Non-Smoking
Deluxe Room, 2 Single Beds, Harbour View
Photos of Deluxe Room, 2 Single Beds, Harbour View
Room amenities
33 sq m
Harbour view
Sleeps 3
More details
Room information
Sleeps
Room details
2 Single Beds
33 square metres m² room with harbour views

Layout – Separate sitting area

Internet – Free WiFi and wired Internet access
Entertainment – 40-inch LED TV
Food & Drink – Coffee/tea maker, limited room service and free bottled water
Sleep – Blackout drapes/curtains, turn-down service and linen
Bathroom – Private bathroom, shower/bathtub combination, slippers and free toiletries
Practical – Sofa bed, free local calls and safe
Comfort – Air conditioning and daily housekeeping

Accessibility – Braille signage, grab bar near toilet, low-height work surface and sink, wheelchair accessible and bathroom emergency pull cord

Non-Smoking
Deluxe Room, 1 King Bed, Harbour View
Photos of Deluxe Room, 1 King Bed, Harbour View
Room amenities
33 sq m
Harbour view
Sleeps 3
More details
Room information
Sleeps
Room details
1 King Bed
33 square metres m² room with harbour views

Layout – Separate sitting area

Internet – Free WiFi and wired Internet access
Entertainment – 40-inch LED TV
Food & Drink – Coffee/tea maker, limited room service and free bottled water
Sleep – Blackout drapes/curtains, turn-down service and linen
Bathroom – Private bathroom, shower/bathtub combination, slippers and free toiletries
Practical – Sofa bed, free local calls and safe
Comfort – Air conditioning and daily housekeeping

Accessibility – Braille signage, grab bar near toilet, low-height work surface and sink, wheelchair accessible and bathroom emergency pull cord

Non-Smoking
Premier Room, 1 Queen Bed
Photos of Premier Room, 1 Queen Bed
Room amenities
Harbour view
Sleeps 3
More details
Room information
Sleeps
Room details
1 Queen Bed
Overlooking the harbour

Layout – Separate sitting area

Internet – Free WiFi and wired Internet access
Entertainment – 40-inch LED TV
Food & Drink – Coffee/tea maker, limited room service and free bottled water
Sleep – Blackout drapes/curtains, turn-down service and linen
Bathroom – Private bathroom, shower, slippers and free toiletries
Practical – Safe, iron/ironing board and desk
Comfort – Air conditioning and daily housekeeping

Accessibility – Braille signage, grab bar near toilet, low-height work surface and sink, wheelchair accessible and bathroom emergency pull cord

Non-Smoking

About this area

Iskandar Puteri

Located in Iskandar Puteri, JEN Johor Puteri Harbour by Shangri-La is near theme parks and on the waterfront. Sutera Mall and Johor Bahru City Square are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Legoland Malaysia and Angry Birds Activity Park Johor Bahru. Travelling with kids? Consider Jurong Bird Park, or check out an event or a game at Tan Sri Hassan Yunus Stadium.

Visit our Iskandar Puteri travel guide

What's nearby

Legoland Malaysia - 5 min drive
Danga Bay - 19 min drive
Paradigm Mall Johor Bahru - 21 min drive
Sutera Mall - 23 min drive
Nanyang Technological University - 30 min drive

Getting around

Pioneer Station - 23 min drive
JB Sentral - 26 min drive
Johor Bahru (JHB-Senai Intl.) - 27 min drive

Restaurants

Where to eat
Harbour Cafe – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
Skybar Bar & Restaurant – Poolside bar offering local and international cuisine. Serves lunch and dinner daily, happy hour available.
Shake & Burger at Lounge – Open on selected days.

About this property

JEN Johor Puteri Harbour by Shangri-La

Family-friendly Iskandar Puteri hotel in Nusajaya with 3 restaurants

This smoke-free hotel features 3 restaurants, an outdoor pool and a health club. Free WiFi in public areas, free valet parking and a free theme park shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café and a rooftop terrace are on-site. All 283 rooms offer conveniences such as sitting areas and coffee makers, along with free WiFi, free wired Internet and LED TVs. Other amenities available to guests include room service (during limited hours), free local calls and free bottled water.

JEN Johor Puteri Harbour by Shangri-La offers 283 forms of air-conditioned accommodation with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. LED televisions are featured in guestrooms. Bathrooms include slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks available

Hand sanitiser provided

Individually wrapped food options available for breakfast, lunch, dinner and through room service

This information is provided by our partners.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Free valet parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Free theme park shuttle

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 58 for adults and MYR 29 for children
3 restaurants and 1 coffee shop/cafe
1 bar
Room service available

Things to do

Children's pool
Health club
Outdoor pool
Spa services

Family friendly

Children's pool
Dry-cleaning service
Free theme park shuttle
Laundry facilities
Outdoor pool

Conveniences

Lift
Front-desk safe
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service

Languages spoken

Chinese
English
Korean
Malay

Business services

5 meeting rooms
Business centre
Computer station
Conference space (5543 square feet)

Outdoors

Garden
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Braille signage
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Linens

Bathroom

Free toiletries
Hairdryer
Towels

Entertainment

40-inch LED TV
TV/satellite channels

Food and drink

Coffee/tea maker
Free bottled water

Desk
Electrical adapters/chargers
Free local calls
Iron/ironing board
Phone
Safe
Separate sitting area
Slippers
Turndown service

Policies

Check-in

Check-in between 3 PM and midnight

Express check-in

Check-out

Check-out before 11 AM

Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

24-hour airport shuttle service is available on request

Fees may apply; contact the property in advance to make arrangements

Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding

Rollaway/extra beds are available for MYR 151.58 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

Fee for buffet breakfast: MYR 58 for adults and MYR 29 for children (approximately)
Airport shuttle fee: MYR 165 per vehicle (one way)
Rollaway bed fee: MYR 151.58 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser

Contactless check-in and contactless check-out are available

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service

The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Fees for extra beds vary for adults and children.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding

No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at JEN Johor Puteri Harbour by Shangri-La and receive a full refund?

Yes, JEN Johor Puteri Harbour by Shangri-La offers free cancellation on select room rates, because flexibility matters! Please refer to JEN Johor Puteri Harbour by Shangri-La cancellation policy on our site for more details about any exclusions or requirements.

How much does it cost to stay at JEN Johor Puteri Harbour by Shangri-La?

As of 14 Aug,2020, prices found for a 1-night stay for 2 adults at JEN Johor Puteri Harbour by Shangri-La on 4 Sep,2020 start from SG$86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does this hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is this hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at this hotel?

Self-parking and valet parking are free at this property.

What time is check-in at this hotel?

Check-in is from 3 PM to midnight.

What time is check-out at JEN Johor Puteri Harbour by Shangri-La?

Checkout is at 11 AM.

Does this property provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MYR 165 per vehicle, one way, applies.

Where is this property located?

This family-friendly Iskandar Puteri hotel is located on the waterfront, 2.1 mi (3.4 km) from Legoland Malaysia, and within 16 mi (25 km) of Angry Birds Activity Park Johor Bahru and Sutera Mall. Johor Bahru City Square and Johor Bahru Old Chinese Temple are also within 20 mi (32 km).

4.2

Very good

854 reviews

5 - Excellent

362

4 - Good

379

3 - Okay

2 - Mediocre

1 - Poor

4.3

Cleanliness

4.2

Service and Staff

3.8

Amenities

4.3

Property condition

Verified traveller

Business traveller

26 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please serve more food in Club Lounge

As usual, limited choices of food served in Club Lounge during happy hour. We had our breakfast there as well. Breakfast choice was limited too.

Stayed 1 night in Jan 2020

Zuan Yin

16 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesom stay

2nd stay in hotel jen.. superb services and cleanliness of hotel..

Stayed 2 nights in Feb 2020

Verified traveller

Business traveller, Travelled with group

6 Feb 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It hospitality and great room service

Stayed 2 nights in Feb 2020

Verified traveller

Business traveller, Travelled with group

4 Feb 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There is a lovely pool area and nice view

Stayed 3 nights in Jan 2020

Hadi

Travelled with family

27 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for a short vacation

Great & Quiet place next to the Puteri Harbour. Comfortable & good ambiance for a short walk... Have some eateries but price not the cheapest.

Stayed 1 night in Jan 2020

JEN Johor Puteri Harbour by Shangri-La

Photo gallery

Guest reviews

Popular amenities

Cleaning and safety practices

Map

Explore the area

Choose dates to view prices

Executive Suite, 1 King Bed

Photos of Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Room amenities

Room information

Sleeps

Room details

Club Room, 2 Single Beds

Photos of Club Room, 2 Single Beds

Club Room, 2 Single Beds

Room amenities

Room information

Sleeps

Room details

Club Room, 1 King Bed

Photos of Club Room, 1 King Bed

Club Room, 1 King Bed

Room amenities

Room information

Sleeps

Room details

Premier Room, 1 King Bed

Photos of Premier Room, 1 King Bed

Premier Room, 1 King Bed

Room amenities

Room information

Sleeps

Room details

Deluxe Room, 2 Single Beds

Photos of Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Room amenities

Room information

Sleeps

Room details

Deluxe Room, 1 King Bed

Photos of Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Room amenities

Room information

Sleeps

Room details

Club Room, 2 Single Beds, Harbour View

Photos of Club Room, 2 Single Beds, Harbour View

Club Room, 2 Single Beds, Harbour View

Room amenities

Room information

Sleeps

Room details

Club Room, Harbour View

Photos of Club Room, Harbour View

Club Room, Harbour View

Room amenities

Room information

Sleeps

Room details

Deluxe Room, 2 Single Beds, Harbour View

Photos of Deluxe Room, 2 Single Beds, Harbour View

Deluxe Room, 2 Single Beds, Harbour View

Room amenities

Room information

Sleeps

Room details

Deluxe Room, 1 King Bed, Harbour View

Photos of Deluxe Room, 1 King Bed, Harbour View

Deluxe Room, 1 King Bed, Harbour View

Room amenities

Room information

Sleeps

Room details

Premier Room, 1 Queen Bed

Photos of Premier Room, 1 Queen Bed