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Hotel Jen Puteri Harbour, Johor by Shangri-La

Star Rating
4 out of 5
Photo gallery

Reviews

4.2 / 5Very Good
828 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Sanrio Hello Kitty Town
    1 min walk
  • Popular Location
    Puteri Harbour
    1 min walk
  • Popular Location
    Legoland Malaysia
    5 min drive
  • Airport
    Johor Bahru (JHB-Senai Intl.)
    27 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Executive Suite, 1 King Bed

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 2 Single Beds

    Room Amenities

    • Sleeps 3
    • 2 Single Beds
    More details
  • Club Room, 1 King Bed

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Room, 1 King Bed

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 2 Single Beds

    Room Amenities

    • Sleeps 3
    • 2 Single Beds
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 2 Single Beds, Harbour View

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Club Room, Harbour View

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 2 Single Beds, Harbour View

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Deluxe Room, 1 King Bed, Harbour View

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Room, 1 Queen Bed

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 Queen Bed
    More details

About this area

Iskandar Puteri

Located in Iskandar Puteri, Hotel Jen Puteri Harbour, Johor by Shangri-La is near theme parks and on the waterfront. The area's natural beauty can be seen at Danga Bay and popular attractions include Legoland Malaysia and Sanrio Hello Kitty Town. Travelling with kids? Consider Jurong Bird Park, or check out an event or a game at Tan Sri Hassan Yunus Stadium.

Popular Location

What's nearby

  • Sanrio Hello Kitty Town - 1 min walk
  • Puteri Harbour - 1 min walk
  • Legoland Malaysia - 5 min drive
  • Danga Bay - 17 min drive
  • Nanyang Technological University - 24 min drive

Getting around

  • Pioneer Station - 23 min drive
  • JB Sentral - 26 min drive
  • Johor Bahru (JHB-Senai Intl.) - 27 min drive

Restaurants

  • Where to eat
  • Harbour Cafe – Buffet restaurant offering international cuisine. Serves breakfast and lunch daily. Kids' menu available.
  • Skybar Bar & Restaurant – Poolside bar offering local and international cuisine. Serves lunch and dinner daily.
  • Shake & Burger at Lounge – Restaurant. Open on selected days.

About this property

Hotel Jen Puteri Harbour, Johor by Shangri-La

Family-friendly Iskandar Puteri hotel in Nusajaya, walk to Sanrio Hello Kitty Town
3 restaurants, an outdoor pool and a health club are available at this smoke-free hotel. Free WiFi in public areas, free valet parking and a free theme park shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café and a rooftop terrace are on-site. All 283 rooms offer conveniences such as sitting areas and coffee makers, along with free WiFi, free wired Internet and LED TVs. Other amenities available to guests include room service (during limited hours), free local calls and free bottled water.
Hotel Jen Puteri Harbour, Johor by Shangri-La offers 283 forms of air-conditioned accommodation with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. LED televisions are featured in guestrooms. Bathrooms include complimentary toiletries and a hairdryer.
This Iskandar Puteri hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Free valet parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Free theme park shuttle

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 58 for adults and MYR 29 for children
3 restaurants and 1 coffee shop/cafe
1 bar
Room service available

Things to do

Children's pool
Health club
Outdoor pool
Spa services

Family friendly

Children's pool
Dry-cleaning service
Free theme park shuttle
Laundry facilities
Outdoor pool

Conveniences

Lift
Front-desk safe
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service

Languages spoken

Chinese
English
Korean
Malay

Business services

5 meeting rooms
Business centre
Computer station
Conference space (5543 square feet)

Outdoors

Garden
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning

Bathroom

Free toiletries
Hairdryer

Entertainment

40-inch LED TV
TV/satellite channels

Food and drink

Coffee/tea maker
Free bottled water

More

Desk
Free local calls
Iron/ironing board
Phone
Safe
Separate sitting area
Turndown service

Policies

Check-in

Check-in between 3 PM - midnight
Express check-in

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 151.58 per night.
  • Cots (infant beds) are not available.

Payment types at the property

American Express
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 58 for adults and MYR 29 for children (approximately)
  • Airport shuttle fee: MYR 165 per vehicle (one way)
  • Rollaway bed fee: MYR 151.58 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests must contact this hotel in advance to reserve an extra bed/sofa. Fees vary for adults and children. Contact the office using the information on the reservation confirmation received after booking.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children aged 11 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. No pets or service animals are allowed at this property.

Property is also known as

  • Hotel Jen Puteri Harbour Johor Iskandar Puteri
  • Jen Puteri Harbour Johor Iskandar Puteri
  • Hotel Jen Puteri Harbour, Johor by Shangri-La Hotel
  • Hotel Jen Puteri Harbour, Johor by Shangri-La Iskandar Puteri
4.2

Very Good

5 - Excellent
350
4 - Good
368
3 - Okay
76
2 - Mediocre
22
1 - Poor
12
4.3
Cleanliness
4.3
Service and Staff
3.8
Amenities
4.3
Property condition

4/5 Good

  • Liked: Cleanliness, property conditions & facilities

Room was nice. Staff needs more training in terms of greeting the guests, efficiency in processing check in etc.

Stayed 2 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Rarely found hotel beside marina in Malaysia

Stayed 1 night in Dec 2019

3/5

  • Liked: Amenities

I like the surrounding of the hotel. The lobby is nice.

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Staff & service

Stayed 2 nights in Dec 2019

1/5

  • Liked: Cleanliness, amenities, property conditions & facilities
  • Disliked: Staff & service

When I book through expedia, it was advertised as harbour view but was given street view. The hotel staff told me she cannot do anything since I booked through expedia. Horrible experience and feel cheated.

Stayed 2 nights in Dec 2019

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