- Liked: Cleanliness, property conditions & facilities
Room was nice. Staff needs more training in terms of greeting the guests, efficiency in processing check in etc.
Stayed 2 nights in Dec 2019
Photo gallery
Reviews
Very Good
828 reviews
Amenities
- Pool
- Free WiFi
- Free parking
- Air Conditioning
Map
Persiaran Puteri Selatan, Puteri Harbour, Iskandar Puteri, Johor
What's nearby
- Sanrio Hello Kitty Town
- 1 min walk
- Puteri Harbour
- 1 min walk
- Legoland Malaysia
- 5 min drive
- Johor Bahru (JHB-Senai Intl.)
- 27 min drive
Choose dates to view prices
Book online or call:
65 6415 5556Executive Suite, 1 King Bed
Room Amenities
- Harbor view
- Sleeps 3
- 1 King Bed
More detailsClub Room, 2 Single Beds
Room Amenities
- Sleeps 3
- 2 Single Beds
More detailsClub Room, 1 King Bed
Room Amenities
- Sleeps 3
- 1 King Bed
More detailsPremier Room, 1 King Bed
Room Amenities
- Sleeps 3
- 1 King Bed
More detailsDeluxe Room, 2 Single Beds
Room Amenities
- Sleeps 3
- 2 Single Beds
More detailsDeluxe Room, 1 King Bed
Room Amenities
- Sleeps 3
- 1 King Bed
More detailsClub Room, 2 Single Beds, Harbour View
Room Amenities
- Harbor view
- Sleeps 3
- 2 Single Beds
More detailsClub Room, Harbour View
Room Amenities
- Harbor view
- Sleeps 3
- 1 King Bed
More detailsDeluxe Room, 2 Single Beds, Harbour View
Room Amenities
- Harbor view
- Sleeps 3
- 2 Single Beds
More detailsDeluxe Room, 1 King Bed, Harbour View
Room Amenities
- Harbor view
- Sleeps 3
- 1 King Bed
More detailsPremier Room, 1 Queen Bed
Room Amenities
- Harbor view
- Sleeps 3
- 1 Queen Bed
More details
About this area
Iskandar Puteri
Located in Iskandar Puteri, Hotel Jen Puteri Harbour, Johor by Shangri-La is near theme parks and on the waterfront. The area's natural beauty can be seen at Danga Bay and popular attractions include Legoland Malaysia and Sanrio Hello Kitty Town. Travelling with kids? Consider Jurong Bird Park, or check out an event or a game at Tan Sri Hassan Yunus Stadium.
What's nearby
- Sanrio Hello Kitty Town - 1 min walk
- Puteri Harbour - 1 min walk
- Legoland Malaysia - 5 min drive
- Danga Bay - 17 min drive
- Nanyang Technological University - 24 min drive
Getting around
- Pioneer Station - 23 min drive
- JB Sentral - 26 min drive
- Johor Bahru (JHB-Senai Intl.) - 27 min drive
Restaurants
- Where to eat
- Harbour Cafe – Buffet restaurant offering international cuisine. Serves breakfast and lunch daily. Kids' menu available.
- Skybar Bar & Restaurant – Poolside bar offering local and international cuisine. Serves lunch and dinner daily.
- Shake & Burger at Lounge – Restaurant. Open on selected days.
About this property
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Free self parking
Free valet parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Free theme park shuttle
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 58 for adults and MYR 29 for children
3 restaurants and 1 coffee shop/cafe
1 bar
Room service available
Things to do
Children's pool
Health club
Outdoor pool
Spa services
Family friendly
Children's pool
Dry-cleaning service
Free theme park shuttle
Laundry facilities
Outdoor pool
Conveniences
Lift
Front-desk safe
Vending machine
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Languages spoken
Chinese
English
Korean
Malay
Business services
5 meeting rooms
Business centre
Computer station
Conference space (5543 square feet)
Outdoors
Garden
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
More
Smoke-free property
TV in reception
Room amenities
Bedroom
Air conditioning
Bathroom
Free toiletries
Hairdryer
Entertainment
40-inch LED TV
TV/satellite channels
Food and drink
Coffee/tea maker
Free bottled water
More
Desk
Free local calls
Iron/ironing board
Phone
Safe
Separate sitting area
Turndown service
Policies
Check-in
Check-in between 3 PM - midnight
Express check-in
Check-out
Check-out before 11 AM
Express check-out
Special check-in instructions
- 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
- Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Pets
- No pets or service animals allowed
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for MYR 151.58 per night.
- Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: MYR 58 for adults and MYR 29 for children (approximately)
- Airport shuttle fee: MYR 165 per vehicle (one way)
- Rollaway bed fee: MYR 151.58 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests must contact this hotel in advance to reserve an extra bed/sofa. Fees vary for adults and children. Contact the office using the information on the reservation confirmation received after booking.
We should mention
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children aged 11 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. No pets or service animals are allowed at this property.
Property is also known as
- Hotel Jen Puteri Harbour Johor Iskandar Puteri
- Jen Puteri Harbour Johor Iskandar Puteri
- Hotel Jen Puteri Harbour, Johor by Shangri-La Hotel
- Hotel Jen Puteri Harbour, Johor by Shangri-La Iskandar Puteri
- Liked: Cleanliness, staff & service, property conditions & facilities
Rarely found hotel beside marina in Malaysia
Stayed 1 night in Dec 2019
- Liked: Amenities
I like the surrounding of the hotel. The lobby is nice.
Stayed 1 night in Dec 2019
- Liked: Staff & service
Stayed 2 nights in Dec 2019
- Liked: Cleanliness, amenities, property conditions & facilities
- Disliked: Staff & service
When I book through expedia, it was advertised as harbour view but was given street view. The hotel staff told me she cannot do anything since I booked through expedia. Horrible experience and feel cheated.
Stayed 2 nights in Dec 2019
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