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Outdoor pool, pool umbrellas, pool loungers
Flat-screen TV
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Guest reviews

3.7 out of 5 Good
1,000 reviews
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationJohor Bahru City Square5 min walk
Popular LocationSultan Abu Bakar State Mosque2 min drive
Popular LocationKSL City Mall9 min drive
AirportSingapore (SIN-Changi)46 min drive

Choose dates to view prices

  • Princess Deluxe, Tier III

    Room amenities

    • 33 sq m
    • Sleeps 3
    More detailsPrincess Deluxe, Tier III
  • Imperial Deluxe, Tier I

    Room amenities

    • 37 sq m
    • Sleeps 3
    More detailsImperial Deluxe, Tier I
  • Executive Room, Tier II

    Room amenities

    • 33 sq m
    • Sleeps 3
    More detailsExecutive Room, Tier II
  • Executive Room, Tier III

    Room amenities

    • 33 sq m
    • Sleeps 3
    More detailsExecutive Room, Tier III
  • Junior Suite, Tier I

    Room amenities

    • 56 sq m
    • Sleeps 3
    More detailsJunior Suite, Tier I
  • Imperial Deluxe, Tier II

    Room amenities

    • 37 sq m
    • Sleeps 3
    More detailsImperial Deluxe, Tier II
  • Executive Room, Tier I

    Room amenities

    • 33 sq m
    • Sleeps 3
    More detailsExecutive Room, Tier I
  • Junior Suite, Tier II

    Room amenities

    • 56 sq m
    • Sleeps 3
    More detailsJunior Suite, Tier II
  • Imperial Deluxe, Tier III

    Room amenities

    • 37 sq m
    • Sleeps 3
    More detailsImperial Deluxe, Tier III
  • Princess Deluxe, Tier I

    Room amenities

    • 33 sq m
    • Sleeps 3
    More detailsPrincess Deluxe, Tier I
  • Junior Suite, Tier III

    Room amenities

    • 56 sq m
    • Sleeps 3
    More detailsJunior Suite, Tier III
  • Princess Deluxe, Tier II

    Room amenities

    • 33 sq m
    • Sleeps 3
    More detailsPrincess Deluxe, Tier II

About this area

Johor Bahru

Located in Johor Bahru, The Puteri Pacific Johor Bahru is connected to a shopping centre. Johor Bahru City Square and Komtar JBCC are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Singapore Zoo and Night Safari. Travelling with kids? Don't miss River Safari and Austin Heights Water & Adventure Park.
Visit our Johor Bahru travel guide
View in a map
Popular Location

What's nearby

  • Johor Bahru City Square - 5 min walk
  • Sultan Abu Bakar State Mosque - 2 min drive
  • KSL City Mall - 9 min drive
  • Mydin Shopping Centre - 10 min drive
  • Danga Bay - 13 min drive

Getting around

  • JB Sentral - 8 min walk
  • Kranji Station - 9 min drive
  • AirportSingapore (SIN-Changi) - 46 min drive

Restaurants

  • Where to eat
  • Puteri Cafe – Café offering international cuisine. Serves breakfast, lunch and dinner.
  • D Coast – Restaurant offering Mediterranean cuisine. Serves lunch and dinner.
  • Kai Xuan – Restaurant offering Chinese cuisine. Serves brunch, lunch and dinner.

About this property

The Puteri Pacific Johor Bahru

Family-friendly hotel connected to the convention centre in Central District, walk to Johor Bahru City Square
This smoke-free hotel features 3 restaurants, a restaurant and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 424 rooms offer free WiFi, 24-hour room service and flat-screen TVs with cable channels. Guests will also find electric kettles, free bottled water and hairdryers.
The Puteri Pacific Johor Bahru offers 424 forms of accommodation with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Self parking (surcharge)
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 15-28 for adults and MYR 8-15 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting/childcare
  • Children's pool
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Malay

Business services

  • Business centre
  • Conference space

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Spa

  • Massage - deep-tissue
  • Massage - swedish

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and 1 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for MYR 116.6 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between MYR 15 and MYR 28 for adults, and MYR 8 and MYR 15 for children (approximately)
  • Rollaway bed fee: MYR 116.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Puteri Pacific Johor Bahru Hotel
Puteri Pacific Hotel
Puteri Pacific Johor Bahru
Puteri Pacific
The Puteri Pacific Johor Bahru Hotel
The Puteri Pacific Johor Bahru Johor Bahru
The Puteri Pacific Johor Bahru Hotel Johor Bahru

Frequently asked questions

Can I cancel my reservation for free at The Puteri Pacific Johor Bahru and receive a full refund?
Yes, The Puteri Pacific Johor Bahru offers free cancellation on select room rates, because flexibility matters! Please refer to The Puteri Pacific Johor Bahru cancellation policy on our site for more details about any exclusions or requirements.
Does The Puteri Pacific Johor Bahru have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is The Puteri Pacific Johor Bahru pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Puteri Pacific Johor Bahru?
Self-parking is free at this property.
What time is check-in at The Puteri Pacific Johor Bahru?
Check-in is from 3 PM to 1 AM.
What time is check-out at The Puteri Pacific Johor Bahru?
Checkout is at noon.
Does The Puteri Pacific Johor Bahru provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is The Puteri Pacific Johor Bahru located?
This family-friendly Johor Bahru hotel is located in the shopping district, within a 5-minute walk of Johor Bahru Old Chinese Temple, Johor Bahru City Square and Komtar JBCC. KSL City Mall and Danga Bay are also within 3 miles (5 km). JB Sentral is 8 minutes by foot.
3.7
Good
5 - Excellent
206
4 - Good
436
3 - Okay
247
2 - Poor
79
1 - Terrible
32

3.6/5

Cleanliness

3.8/5

Staff & service

3.8/5

Amenities

3.4/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very strategically located. Accessible to many places
Stayed 1 night in Mar 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities
This use to be one of the best properties maybe 10 years ago. Pros: Location, Breakfast, Service Staffs Cons: Cleanliness, Amenities Thankfully, my parents got a room change cause the first one was utterly disappointing. May I suggest that the property slowly do an upgrade to their hotel?
Stayed 2 nights in Mar 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very recommended. Love this hotel puteri pacific.
Hotel yg sangat bersih, elligent, selesa. Very recommended. I love this hotel The Puteri Pacific Johor Bahru.
Stayed 2 nights in Mar 2020

1/5 Terrible

Travelled with family
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Old dirty hotel.
Old dirty hotel. I will never stay again. Do not recommend to anyone.
Stayed 2 nights in Dec 2019

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