Ratings based on 143 verified reviews

3.4 out of 5
80% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 17 Apr 2020
3 out of 5
by a verified traveller from Perth

Posted 23 Feb 2020
Convenient to airport and kuta beach and shopping
Comment from Hotel Management
24 Feb 2020 by Nur, Hotel Management
Dear Mr. Jeff, Your comment are well note Regards
4 out of 5
by a verified traveller from Australia

Posted 8 Feb 2020
Great value for money, plain and simple and close to beach.
Comment from Hotel Management
12 Feb 2020 by Nur, Hotel Management
Dear Mr. Lea, We are happy to know that you were enjoy your stay. Can not wait to welcoming you back
1 out of 5
by a verified traveller

HORRIBLE...worse than a truck stop!

Posted 3 Dec 2019 on Hotels
From the pictures, I thought this would be an ok hotel for 1 night. i was WRONG! The room had a HORRIBLE ODOR, the front desk was rude, the shower was a spicket next to the toilet - no curtain...just a tile room with a toilet and open shower head.....only 1 towel (no hand towel, no soap, nothing) and gave us a hard time when we asked for more.This was a BARE BONES hotel and backed a ghetto alley. The beach across the street was full of trash and had dirty water. I would NEVER stay here....we ended up leaving 5 hours after checking in...it was that bad!
Comment from Hotel Management
9 Dec 2019 by Nur, Hotel Management
Thank you for all your valuable feedback, We will use it as our reference to improve our services
4 out of 5
by a verified traveller

Posted 20 Oct 2019
The hotel staff were lovely friendly and helpful the place was beautiful with its Balinese atmosphere and rooms and surroundings but rooms were old had no hand soap tissues or safe in your room to place your valuables although they had in reception a locker but that wasn’t practical if you wanted to get something you had to go to reception every time other than that I enjoyed my stay there .
Comment from Hotel Management
22 Oct 2019 by Nur, Hotel Management
We try our best and do more to ensure that you have memorable stay, all your comment are well note
2 out of 5
by a verified traveller from Derby wa

Posted 25 Sep 2019
Did not actually stay, got there booked in was supposed to be a double room with 3 single beds. Up 2 flights of stairs (thats ok) was then gob smacked 3 beds squeezed into a room no bigger than mine at home a few ants on the small suitcase stand, beds made dormitry style/no stlying, had to push door onto balcony that hard to open tnought was going to break dont get me started on the bathroom. Needless to say us 3 older 50's & 60yr olds didn't stay we booked straight out an went to the Bounty (who actually had a room thst sleeps 3 called triple. No comparison
Comment from Hotel Management
4 Nov 2019 by Nur, Hotel Management
Dear Ms Suzanne, For triple occupancy will provide additional extra bed, If you feel not convenience with the space , additional room will be suggest with additional charged. Very sorry if our room space can not meet your expectation
2 out of 5
by a verified traveller

Stay somewhere else

Posted 24 Sep 2019 on Hotels
Hotel is old run down, situated in a back steer. I wouldn’t stay there again!!
Comment from Hotel Management
24 Sep 2019 by Nur , Hotel Management
Thank you for your valuable fedback , we will use it as our reference to improve our services
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 23 Sep 2019
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 17 Sep 2019 on Hotels
5 out of 5
by a verified traveller

Posted 3 Aug 2019
I have stayed a number of times at palm beach which has been great I was in room 210 Phone didn’t work
Comment from Hotel Management
5 Aug 2019 by Nur, Hotel Management
Dear customer, Thank you for all your valuable feedback and your comment are well note