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e.City Hotel at OneCity

Photo gallery for e.City Hotel at OneCity

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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
In-room safe, free WiFi
In-room safe, free WiFi

Overview of e.City Hotel at OneCity

e.City Hotel at OneCity

4.0 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

3.7/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Skypark One City Jalan USJ 25/1, Subang Jaya, Selangor, 47650

Explore the area

  • Popular LocationINTI International College Subang9 min drive
  • Popular LocationSunway University9 min drive
  • Popular LocationHospital Pusat Perubatan Sunway9 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)28 min drive

Choose dates to view prices

About this area

Subang Jaya

E.City Hotel at OneCity is located in Subang Jaya. Sultan Abdul Samad Building and Kottu Malai Pillayar Temple are local landmarks, and some of the area's activities can be experienced at Glenmarie Golf and Country Club and The Mines Golf Club. Check out an event or a game at Shah Alam Stadium, and consider making time for i-City, a top attraction not to be missed.

What's nearby

  • INTI International College Subang - 9 min drive
  • Sunway University - 9 min drive
  • Hospital Pusat Perubatan Sunway - 9 min drive
  • Pinnacle Sunway - 10 min drive
  • Sunway Pyramid Convention Centre - 10 min drive

Getting around

  • Kuala Lumpur Subang Jaya KTM Komuter Station - 11 min drive
  • USJ 21 Station - 15 min walk
  • Kuala Lumpur International Airport (KUL) - 28 min drive

About this property

e.City Hotel at OneCity

4-star hotel with fitness centre and rooftop terrace
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a rooftop terrace and a meeting room.
E.City Hotel at OneCity offers 243 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions are featured in guestrooms.

Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. This Subang Jaya hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Languages spoken

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • SKY 360
  • Sky Pool
  • Boardroom

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool


  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • A meeting room


  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

Room amenities


  • Air conditioning


  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower


  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water


  • Phone
  • Safe

Similar properties

See similar properties



Check-in from 3 PM - midnight
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
There is a MYR 250 penalty charge for guests who smoke in the guestrooms.

Property is also known as

e.City Hotel OneCity Subang Jaya
e.City Hotel OneCity
e.City OneCity Subang Jaya
e.City Hotel at OneCity Hotel
e.City Hotel at OneCity Subang Jaya
e.City Hotel at OneCity Hotel Subang Jaya

Overall score and ratings



Rating 5 - Excellent. 32 out of 205 reviews
5 - Excellent 16%
Rating 4 - Good. 103 out of 205 reviews
4 - Good 50%
Rating 3 - Okay. 51 out of 205 reviews
3 - Okay 25%
Rating 2 - Poor. 11 out of 205 reviews
2 - Poor 5%
Rating 1 - Terrible. 8 out of 205 reviews
1 - Terrible 4%




Staff & service




Property conditions & facilities

5/5 Excellent

Stayed 1 night in Sep 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic hotel
This is the nearest hotel to the wedding event. Wasn't expecting much so it worked out well for us. Staff were polite and accomodating. Room was basic and all neccesities were provided. If you need ironing kit, do call their housekeeping. There are shops within the building if you walk towards the side of the reception - Secret Recipe, Subway, Minimart and 7-Eleven across the carpark. Had a good view at the rooftop where most bars and swimming pool is at. Great view of the sunrise. Overall, was a good stay.
Pool and rooftop view
View from rooftop looking out towards Sunway
Stayed 2 nights in Mar 2020

2/5 Poor

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The property (Hotel & Mall) must have been nice when built, but now it is in a state of complete neglect. Many shops in the adjoining mall have closed down and the hotel is deserted with minimal staff at Reception and no Bell Boys or any other staff. Coffee Shop is closed down โ€ฆ
Stayed 2 nights in Feb 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Business Trip
The hotel is conveniently located for the visit to the KL office.
Stayed 2 nights in Jan 2020

2/5 Poor

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room we were allocated on level 12 had seen better days. Firstly, the card access door lock had major issues were the alarm kept going off at the slightest misalignment of the door latch and catch. I've had to slam the door close to deactivate the alarm and this would definitely not go down well for the other guests on the same level. Secondly, the basin wasn't draining fast enough and this caused ponding in the basin. The toilet flushing at times wasn't strong and we've had to flush several times to clear the sewage. Finally, the shower head holder was no longer secured to the wall as the screw plugs were loose. I've left a note about the faults in the room and I'm hoping the room service attendants would pick them up and report to the management. Otherwise, the hotel location is great in USJ as it is close to Main Place shopping centre. There are also an array of food / convenience stores and two pharmacies across the hotel. Staff are friendly and obliging when we requested to change our rooms.
Stayed 3 nights in Jan 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel management
Very bad service Front office may mistaken that the room been paid which I havenโ€™t (though I had told them and paid it) Bed and pillow stains F&B teams are terrible - not friendly nor not working The teams all group in the kitchen. Whereas when asked to change the milk (finished), not even done The roof - not clean at all and No buffet but a lousy nasi lemak which seem to be microwave serve.
Stayed 1 night in Dec 2019

4/5 Good

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Aug 2019

3/5 Okay

Stayed 1 night in Jul 2019

4/5 Good

Stayed 2 nights in May 2019

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A repeated stay requested by traveller. Nothing to add on.
Stayed 1 night in May 2019