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Impiana Resort Cherating

3.0 star property
Delightful beach resort with Access to hot tub

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Impiana Resort Cherating

Outdoor pool
Minibar, desk, iron/ironing board, cots/infant beds
Restaurant
Free toiletries, hair dryer, bidet, towels
Minibar, desk, iron/ironing board, cots/infant beds

Reviews

6.4

Popular amenities

  • Pool
    PoolPool
  • Gym
    GymGym
  • Bar
    BarBar
  • Hot tub
    Hot tubHot tub
  • Room service
    Room serviceRoom service
  • 24/7 front desk
    24/7 front desk24/7 front desk

Explore the area

Map
Km 32, Jalan Kuantan/Kemaman, Cherating, Pahang, 26080
  • Popular LocationPantai Cherating1 min walk
  • Popular LocationCherating Turtle Sanctuary6 min drive
  • Popular LocationCherating Beach7 min drive
  • AirportKuantan (KUA-Sultan Haji Ahmad Shah)50 min drive
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About the area

Cherating

Located in Cherating, Impiana Resort Cherating is on the beach. The area's natural beauty can be seen at Pantai Cherating and Mak Lagam, while Limbong Art and Natural Batik Factory are cultural highlights. Take the opportunity to explore the area for water adventures such as kayaking.
Visit our Cherating travel guideOpens in a new window
View more Resorts in CheratingOpens in a new window

What's nearby

  • Pantai Cherating - 1 min walk
  • Cherating River - 6 min drive
  • Balok Beach - 6 min drive
  • Cherating Turtle Sanctuary - 6 min drive
  • Cherating Beach - 7 min drive

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 50 min drive

Restaurants

  • ‪Seri Berenjut Restoran - ‬6 min drive
  • ‪Keropok Lekor Delima - ‬5 min drive
  • ‪Warung Peladang, Nasi Dagang T-Ganu & Pisang Goreng - ‬3 min drive
  • ‪Keropok Lekor Kemaman - ‬4 min drive
  • ‪Warung Awang Ikan Bakar - ‬3 min drive

About this property

Impiana Resort Cherating

Family-friendly resort
A coffee shop/cafe, a playground and an arcade/games room are just a few of the amenities provided at Impiana Resort Cherating. With amenities such as a beachfront location and rowing, this resort is the perfect place to soak up the sun. For some rest and relaxation, visit the hot tub. Enjoy the gym, as well as activities such as volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Limo/town car service, tennis courts and a porter/bellboy
  • Laundry services, tour/ticket information and a front desk safe
Room features
All 104 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and free newspapers.
More amenities include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bidets, free toiletries and hairdryers
  • TVs with cable channels
  • Balconies, fridges and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Rowing/canoeing
  • Spa tub
  • Tennis
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Cots (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Cherating Resort
Impiana Cherating Cherating
Impiana Cherating
Impiana Cherating Resort
Impiana Resort Cherating Resort
Resort Cherating
Impiana Hotel Cherating
Impiana Hotel Kuantan
Impiana Resort Cherating Hotel Kuantan
Impiana Resort Cherating
Impiana Resort Cherating Cherating
Impiana Resort Cherating Resort Cherating

Frequently asked questions

Does Impiana Resort Cherating have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Impiana Resort Cherating pet-friendly?

No, pets are not allowed at this property.

How much is parking at Impiana Resort Cherating?

Self-parking is free at this property.

What time is check-in at Impiana Resort Cherating?

Check-in start time: 2 PM; check-in end time: 5 PM.

What time is check-out at Impiana Resort Cherating?

Checkout is at noon.

Where is Impiana Resort Cherating located?

Nestled on the beach, this Cherating resort is within 3 mi (5 km) of Pantai Cherating, Mak Lagam and Cherating Turtle Sanctuary. Balok Beach and Cherating Beach are also within 6 miles (10 km).

Impiana Resort Cherating Reviews

Reviews

6.4
Rating 10 - Excellent. 4 out of 44 reviews" "
Rating 8 - Good. 15 out of 44 reviews" "
Rating 6 - Okay. 16 out of 44 reviews" "
Rating 4 - Poor. 5 out of 44 reviews" "
Rating 2 - Terrible. 4 out of 44 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
Hotel is closing down for good end of 2015. So service was average.

2/10 Terrible

Noor Fadhilah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Mohd Haffiz, Putrajaya

Liked: Room comfort
Disliked: Property conditions & facilities
Cherating, November 2015
The hotel is on a great location, facing the beach. The room which is wood based has seen better days. It really needs upgrading. The swimming pool is in much worse shape with the floor tiles damaged leaving holes that can injure. The only saving grace is the proximity of the beach from the room and the sunrise views which is stunning.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is bad experience, this is my 2nd visit. in Sept'2014 it was a pleasant to stay in this resort.For this 2nd visit, I found it is disappointing.Room not well service. Breakfast buffet not variety and found the dirty plate on the table. Maybe it's weekday.the Hair dryer also did not function.

8/10 Good

Aiman, Putrajaya

Liked: Room comfort
Nice antique furniture hotel, room is cosy
Breakfast is as a common hotel, buffet is sufficient to fil up your stomach, toilet is okay, tv channel is good

10/10 Excellent

Nadia, Johore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very fantastic n relaxing place

4/10 Poor

Karl, Sg

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
N/A
Budget wise - No Food - Normal Room - Old Beach - Nice Pool - Water not clear

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money!
We were so happy even though we stayed only for 12 hours. The f&b personnel Michael was so kind so does his collegue who served his last day there.

8/10 Good

Jonathan

Liked: Room comfort
Great beach but lack of activities

8/10 Good

azlin shahima

Liked: Cleanliness, staff & service, room comfort
Nice place.worth a visit
The service was great.the porter attended our luggage immediately after we arrived.the check in took less than five minutes.the room was fairly clean.great comfy room with a great view of the ocean.it was so relaxing.great turtle release activity by the beach.kids enjoyed it very much.but there's not much things to do around cherating.we ended up chilling at the hotel.overall this place worth a visit for a relaxing getaway.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i love this place so much especially the room and the scenery from the room.the place is very romantic and peaceful.

8/10 Good

eugene, kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice big room close to the sea. Included breakfast
Even the hotel a little big old, but the room we got still reasonable maintained and clean. air corn function swimming pool also ok.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The receptionist made us wait although the room is ready. No towels provided after we get into the room. After we called, only 4 hours later we got the towel. When we got our keys, there is no explanation what the hotel has to offer, as if we have to know ourselves although it was our first time. Very unfriendly staff and not attentive. Not even a sorry for the fact we have to wait, let alone any welcome drink to serve. Please get staff who really want to work, not were force to. I know many people would kill for the job.

4/10 Poor

Ng, Singapore

Disliked: Cleanliness, property conditions & facilities
Impiana Resort, give it a wide miss.
Firstly, despite our voucher showed including breakfast for 2, we were denied breakfast at the restaurant the following morning. All of us had to settle and verify with the receptionist. After some toing and froing, they admited our booking does come with breakfast for 2. What a way to start our holiday!! Not that the breakfast spread is anything to boast about. Secondly, the bathroom and toilet open to the bedroom! Yes, no exhaust to the outside. Now, you can imagine the smell when one uses the toilet!!! And hotel says ALL ROOMS ARE DESIGNED THIS MANNER. SO NO WAY, BY CHANGING OUR SUITE WILL HELP. Thirdly, the whole resort compound was very badly maintained. The buildings look like falling apart. paints peeling from buildings, rusty aircons, waste water pipes dangling loose and unpaved car parks. Only the lobby looks great and comfortable. In view of the poor state of the resort, we cut short our stay. The hotel had the audacity to charge us 20% for cancellation. Recommendation? Absolutely NO WAY.

8/10 Good

Mas

Liked: Cleanliness, staff & service, room comfort
Family getaway
Overall .. Very happy and satisfied with the location, view and room of this resort

10/10 Excellent

Jitendra, Kuala Lumpur, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service, nice resort, nice beach.
Excellent Service, nice resort, nice beach.

6/10 Okay

Norsyafira Idayu

Comfortable
Good

8/10 Good

Sharifah Nurul Aqilah, Kuantan

Liked: Cleanliness, staff & service
Still nice place to stay
Nice room and environmet however quiet disspointed with the toilet

6/10 Okay

Mohd Azwan

Liked: Cleanliness, room comfort
Bussines
Was a good and value for money except the parking to the room too far

6/10 Okay

Fasharina, Pasir Gudang

Disliked: Property conditions & facilities
good food, nice beach
overall it's good except for the dirty swimming pool. lots of leaves and sands in the pool and even some rubbish in it! very poor maintenance.

8/10 Good

You Suan, Kuala Lumpur

Liked: Cleanliness, staff & service, room comfort
Hotel is a bit dated but still comfortable to stay. Staff are helpful. The only problem we faced was the water pressure at bed room. It was too low that I have to call up their maintenance guy twice but it still unresolved. Advice not to stay at highest floor.

6/10 Okay

Mohd Fairuz, Bangi

Disliked: Staff & service
Give me my towels!
We arrived at Impiana Cherating at about 1415 hrs. However unfortunately we were informed that our room was not ready yet and we have to wait about 1 hour before our room was ready. There reason given was that it was a peak season and there have many check out and check in. Totally unacceptable. For Godsake, how did they manage the hotel? We went to our room at about 1530 hrs, and to our surprised, there was no towels provided! Can you imagine that for a self-claimed 4-star hotel? After 4 times of requesting at 20 minutes interval, and was given the same promise as "ok sir, we'll send you the towels", we only received the towels at about 1720 hrs. Really spoilt our plan for the day. We decided to have our dinner at the hotel's Kedai Kopi restaurant at about 2000 hrs. Again, we only received our food after more than an hour of wait. It was really such a disappointment. The facilities of this hotel in overall don't deserve a 4-star rating. It need a major refurbishment.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice trip to cherating
Good...nice

10/10 Excellent

Rosnan, kampar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place for private moments with fanily
It was the most fulfilling stay for the family

8/10 Good

Dilla, Kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and cozy room
We love everything about Impiana Cherating; the room, the food and the beach. Definitely will come again in the future.