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The Kasturi

Photo gallery for The Kasturi

Property entrance
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels
Outdoor pool
Beach Front Villa | Terrace/patio

Overview of The Kasturi

The Kasturi

4.0 star property

4.6/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Km 32.5, Jalan Kuantan/Kemaman, Cherating, Pahang, 26080

Explore the area

  • Popular LocationPantai Cherating1 min walk
  • Popular LocationMak Lagam6 min drive
  • Popular LocationCherating Turtle Sanctuary6 min drive
  • AirportKuantan (KUA-Sultan Haji Ahmad Shah)55 min drive

Room options

About this area

Cherating

Located in Cherating, The Kasturi is on the beach. Limbong Art and Natural Batik Factory are cultural highlights, and travellers looking to shop may want to visit Night Market and Central Point Kemaman Mall.

What's nearby

  • Pantai Cherating - 1 min walk
  • Mak Lagam - 6 min drive
  • Cherating Turtle Sanctuary - 6 min drive
  • Limbong Art - 7 min drive
  • Bukit Geliga Besar - 7 min drive

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 55 min drive

About this property

The Kasturi

4-star hotel near the bay
A terrace, dry cleaning/laundry services and a bar are just a few of the amenities provided at The Kasturi. This hotel is a great place to bask in the sun with a beachfront location, sunloungers and beach umbrellas. Treat yourself to spa services, such as reflexology, a body treatment or a manicure/pedicure. Enjoy the gym, as well as activities such as beach volleyball. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), smoke-free property and barbecues
  • Luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 23 individually furnished rooms offer thoughtful touches such as premium bedding and air conditioning, in addition to amenities such as free WiFi and safes.
More conveniences in all rooms include:
  • Memory foam beds and down duvets
  • Bathrooms with bidets and free toiletries
  • 40-inch Smart TVs with cable channels
  • Wardrobes/cupboards, childcare services and coffee/tea makers

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: MYR 70 for adults and MYR 50 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Beach volleyball
  • Fitness centre
  • Outdoor pool
  • Spa services
  • Volleyball

Family friendly

  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Business services

  • A meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility (select rooms)

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Down duvet
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 40-inch smart TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 70 for adults and MYR 50 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Kasturi Hotel Cherating
Kasturi Hotel
Kasturi Cherating
The Kasturi Hotel
The Kasturi Cherating
The Kasturi Hotel Cherating

Frequently asked questions

Does The Kasturi have a pool?

Yes, this property has an outdoor pool.

Is The Kasturi pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Kasturi?

Self-parking is free at this property.

What time is check-in at The Kasturi?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at The Kasturi?

Checkout is at 11:00 AM.

Where is The Kasturi located?

Nestled on the beach, this Cherating hotel is within 3 mi (5 km) of Pantai Cherating, Mak Lagam and Cherating Turtle Sanctuary. Cherating Beach and Balok Beach are also within 6 miles (10 km).

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 47 out of 68 reviews" "
" "5 - Excellent 69%
Rating 4 - Good. 17 out of 68 reviews" "
" "4 - Good 25%
Rating 3 - Okay. 2 out of 68 reviews" "
" "3 - Okay 3%
Rating 2 - Poor. 1 out of 68 reviews" "
" "2 - Poor 1%
Rating 1 - Terrible. 1 out of 68 reviews" "
" "1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Nur Syafiqah
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend this property to those seeking a place to just relax and do nothing! Thats all we did! We stayed in the 2 bedroom beachfront villa with the pool and its all yours day and night. We went on a weekday, low season, but the bfast was still suprisingly good, instead of a buffet, you can order whatever bfast menus tht they have. Good experience overall but the room could use those full length mirror that other hotels tend to have cause its hard to get ready when theres people inside the bathroom. Other than tht, excellent!
Stayed 2 nights in Oct 2022

5/5 Excellent

Yik Lynn
Travelled with group
Liked: Cleanliness, staff & service
Really nice and quiet resort for a short getaway, clean and friendly staff, definitely value for money! Facilities (e.g. swimming pool) might need a little clean up and maintenance though. Planned a mini birthday surprise for my friends with Siti (reservation assistant), and I’m grateful for her patience and arrangement despite it being puasa month.
Stayed 2 nights in Apr 2022

3/5 Okay

Kwai peng
Stayed 1 night in Mar 2022

4/5 Good

Verified traveller
Liked: Staff & service
Just OK
Not as luxurious as what I thought
Stayed 1 night in Dec 2021

3/5 Okay

Kylie
Liked: Property conditions & facilities, room comfort
50% staff means no value for money right now
Lovely place and the staff could not have been more thoughtful but they had only 50% staff working due to vaccinations and losing staff to other work during lockdown. The service was not the best, menu limited and villa not cleaned as you would hope. Lovely stay and great place but not worth the price at the moment
Stayed 2 nights in Nov 2021

4/5 Good

Greg
Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice but missing the detail
The location and concept should provide for a really special experience, and in a way it does, but the little touches could and should make the big difference and, sadly, they were somewhat lacking. Service was ok, nothing bad but nothing great. The team were polite, pleasant and engaging but they did just what they needed to do and nothing more. There was special welcome, not tour of facilities, no recommendations or encouragement to dine in. It was very much 'here's you key (and you only get one key!), here's you villa, enjoy your stay'. Our Villa was a 2 bedroom. There was a slight smell of sewage in the ground floor room if you didn't keep the AC on. The condition was ok, but not pristine. The private pool was nice but debatable if the water was treated. Again, the detail missing. Not by any stretch a bad stay, but it could have been made much more if there was attention to detail and service, after all, it's not a cheap stay.
Stayed 3 nights in Dec 2020

4/5 Good

Patrick
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2020

4/5 Good

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, room comfort
OK
room ok, but disappointed with food for dinner and service deco pay 265 but the result not as apected and quite high. normally hotel /villa will give foc deco for bufday and aniversay but this one I need to pay but the result we get not nice. so disappointed. plus at nite pool close for water movement in our private pool. the room ok but at nite quite scary. service staff ok. suppose lobby in front but the mainbuilding at the back bf nice
Stayed 1 night in Aug 2020

5/5 Excellent

Rebecca
Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Fantastic accommodation - beautifully presented and spacious. Staff who were working were fantastic, friendly and helpful, however it did feel slightly under staffed as breakfast could be quite slow, and they struggled to get back to us with requests.
Stayed 3 nights in Aug 2020

4/5 Good

Mohd Shukri
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good privacy for the family with quick access to the beach
Stayed 1 night in Jun 2020