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JOIVY Moon Hill Hostel

2.0 star property
Hostel with a restaurant, a short walk to Sintra National Palace

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Photo gallery for JOIVY Moon Hill Hostel

1 bedroom, soundproofing, free WiFi
Interior
Bar (on property)
Living area
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Housekeeping
  • Kitchen
  • Free WiFi
  • Restaurant
The current price is S$172
includes taxes & fees
3 Jul - 4 Jul

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room, Private Bathroom

1 bedroom, soundproofing, free WiFi

Superior Double Room, Private Bathroom

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Shared/communal kitchen
Cable channels
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room, Shared Bathroom

1 bedroom, soundproofing, free WiFi

Quadruple Room, Shared Bathroom

Highlights

Soundproofed
Air conditioning
Separate bedroom
Hairdryer
Private bathroom
Shared/communal kitchen
Daily housekeeping
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Double Room, Private Bathroom

1 bedroom, soundproofing, free WiFi

Standard Double Room, Private Bathroom

Highlights

Soundproofed
Air conditioning
Separate bedroom
Hairdryer
Private bathroom
Shared/communal kitchen
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Private Bathroom

1 bedroom, soundproofing, free WiFi

Family Room, Private Bathroom

Highlights

Soundproofed
Air conditioning
Separate bedroom
Hairdryer
Private bathroom
Shared/communal kitchen
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Quadruple Room, Private Bathroom

1 bedroom, soundproofing, free WiFi

Quadruple Room, Private Bathroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Separate bedroom
Hairdryer
Private bathroom
Shared/communal kitchen
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Double or Twin Room, Shared Bathroom

1 bedroom, soundproofing, free WiFi

Standard Double or Twin Room, Shared Bathroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Separate bedroom
Hairdryer
Shared/communal kitchen
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
R. Guilherme Gomes Fernandes 17, Sintra, 2710-721

What's nearby

  • Sintra National Palace - 3 min walk - 0.3 km
  • Quinta da Regaleira - 10 min walk - 0.9 km
  • Moorish Castle - 13 min walk - 1.2 km
  • Pena Palace - 20 min walk - 1.6 km
  • Autódromo Fernanda Pires da Silva - 8 min drive - 8.8 km

Getting around

  • Sintra Station - 4 min walk
  • Ribeira de Sintra Tram Stop - 10 min walk
  • Cascais (CAT) - 35 min drive

Restaurants

  • ‪Queijadas da Sapa - ‬2 min walk
  • ‪Bristol Restaurante & Cafeteria - ‬5 min walk
  • ‪Restaurante Apeadeiro - ‬2 min walk
  • ‪Café Saudade - ‬2 min walk
  • ‪Villa Craft Beer & Bread - ‬3 min walk

About this property

JOIVY Moon Hill Hostel

Hostel near Sintra National Palace
Located close to Pena Palace, JOIVY Moon Hill Hostel provides a terrace, a garden and an arcade/games room. Be sure to enjoy a meal at Caldo Entornado, the on-site restaurant. Free in-room WiFi and a bar are available to all guests.
Other perks at this hostel include:
  • Smoke-free property, ATM/banking services and a TV in reception
  • Tour/ticket information and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at JOIVY Moon Hill Hostel have comforts, such as air conditioning, as well as amenities, such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Showers and hairdryers
  • Communal kitchens and daily housekeeping

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 24 per day)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Caldo Entornado

Things to do

  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Soundproofed rooms

Conveniences

  • ATM
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private or shared bathroom
  • Shower
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 12:30 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Vikey mobile app before check-in

Access methods

Front desk (limited hours), smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 24 per day (2624672 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Property Registration Number 10251/AL

We should mention

This property does not have any lifts

Property is also known as

Moon Hill Hostel Sintra
Moon Hill Sintra
Moon Hill Hostel
JOIVY Moon Hill Hostel Sintra
JOIVY Moon Hill Hostel Hostel/Backpacker accommodation
JOIVY Moon Hill Hostel Hostel/Backpacker accommodation Sintra

Frequently asked questions

Is JOIVY Moon Hill Hostel pet-friendly?

No, pets are not allowed at this property.

How much is parking at JOIVY Moon Hill Hostel?

This hostel doesn't offer parking.

What time is check-in at JOIVY Moon Hill Hostel?

Check-in start time: 4:00 PM; check-in end time: 12:30 AM.

What time is check-out at JOIVY Moon Hill Hostel?

Checkout is at 11:00 AM.

Where is JOIVY Moon Hill Hostel located?

Located in Santa Maria e São Miguel, this hostel is within a 10-minute walk of Sintra Mountains and Sintra National Palace. Sao Martinho Church and Sintra Science Center are also within 15 minutes. Sintra Station is only a 4-minute walk and Ribeira de Sintra Tram Stop is 10 minutes.

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JOIVY Moon Hill Hostel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 64 out of 98 reviews
Rating 8 - Good. 27 out of 98 reviews
Rating 6 - Okay. 5 out of 98 reviews
Rating 4 - Poor. 1 out of 98 reviews
Rating 2 - Terrible. 1 out of 98 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Staff & service
Very nice hostel. Off season so not busy.
Stayed 2 nights in Mar 2025

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice accomodations and lication
Stayed 1 night in Oct 2024

10/10 Excellent

VIVIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moon Hill is in an excellent location, near the bus and train stations. I even used it for a base to visit Lisbon. My large and warm solo room was quiet, and the kitchen very useful.
Stayed 2 nights in Nov 2024

8/10 Good

Katharina

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms and bathrooms were clean. Breakfast was included, staff was really friendly and helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

Siler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Perfect location, clean, yummy full breakfast, & friendly professional staff! Exceeded all expectations!!
Stayed 1 night in Jul 2023

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hostel

Spacious room which was very clean with own private bathroom. Well located for all amenities. Bonus was breakfast was included.
Stayed 1 night in Sep 2022

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Right from check in, we were greeted with a nice friendly staff member who told us about the amenities. The whole place was very clean and had a nice look to it. The morning breakfast was simple but was a nice touch to have some food before heading out for the day. Great location, we found nearby street parking and walked everywhere. We’d definitely stay here again!
Stayed 1 night in Jun 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location can’t be beat!

The only thing I regret is that we didn’t stay longer! We stayed 2 full days in Sintra, but it wasn’t enough. The hostel was clean, people friendly. Would definitely return.
Stayed 2 nights in Nov 2022

8/10 Good

Gurupdesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Very convenient hostel staff was nice. Very helpful. The place was very clean. Right in the middle of the city.
Stayed 1 night in Sep 2022

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best bargain in town

Staff very friendly and helpful. Great location. Would have been helpful if they told us at check in that we each need to wash dry and put away our own dishes. Many people just left a big mess. Also very crowded at breakfast having to wait long time between 8:30 and 9:30. Clear then.
Stayed 1 night in Mar 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Go to a hotel

Not sure why this is so highly rated. It’s a hostel with hotel prices. I paid $70 which did include a private bath but no Wi-Fi in the room and no soap or shampoo. Breakfast was ok. Would not stay here again I’d rather go to a hotel with better amenities.
Stayed 1 night in Nov 2022

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities

Too noisy

So this is a second review because I stayed two nights unfortunately. It’s very noisy. Every little sound echoes throughout the place.
Stayed 1 night in Nov 2022

6/10 Okay

Rachelle

Liked: Cleanliness, staff & service, amenities
Was not a big fan of the Jovy early CheckIn requirement. When I received the email nothing links it to MoonHill Hostel aside from the address. Which lets face it, no customer really memorizes in their head. So I thought it was a scam. I know I booked a hostel which would usually have a 24/7 receptionist so I’ wondering why I am getting emails to checkin online to get a key code to get in my room. It was an unnecessary worry in the middle of my travel. The Hostel itself is decent and staff was friendly. They explained to me what the Jovy thing is. My only complain is that bathroom light is motion sensored so it goes off even if you are not yet done using the bathroom - it just can get really annoying. But overall pretty good experience. Location is really great.
Stayed 1 night in Jun 2024

10/10 Excellent

Fabiana

Stayed 2 nights in Mar 2025

10/10 Excellent

Trine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sayaka

Stayed 1 night in Dec 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom
Stayed 2 nights in Dec 2024

10/10 Excellent

Mélanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Nuria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, personal amable, habitaciones limpias y colchones muy comodos, el desayuno normal, recomendable.
Stayed 1 night in Sep 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 좋아요 조식도 맛있고 시설도 잘 되어 있습니다. 샴푸랑 바디워시가 채워져 있지 않았는데 요청하면 채워줄 것 같습니다.
Stayed 1 night in May 2024

10/10 Excellent

Lourdes

Liked: Amenities, property conditions & facilities
Es el mejor hostel al cual me he hospedado, muy amables todos, el lugar es amplio, las habitaciones grandes, increíble lugar
Stayed 2 nights in Apr 2024

10/10 Excellent

Zoraida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Solene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un bon rapport qualité-prix

La possibilité d'être accueillis à toute heure est très agréable. La chambre est tres propre, pas tres grande. Une belle vue depuis la chambre. Il y a un peu de circulation dans la rue.
Stayed 1 night in Dec 2023

2/10 Terrible

Jaqueline

Stayed 1 night in Nov 2023