Hyatt Place West London Hayes

Photo gallery for Hyatt Place West London Hayes

Lobby
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Overview of Hyatt Place West London Hayes

Hyatt Place West London Hayes

4.0 star property

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Hayes Gate House, 27 Uxbridge Road, Hayes, England, UB4 0JN

Explore the area

  • Popular LocationSyon Park12 min drive
  • Popular LocationRoyal Botanic Gardens, Kew13 min drive
  • AirportLondon (LHR-Heathrow)14 min drive
  • Popular LocationTwickenham Stadium25 min drive

Choose dates to view prices

About this area

Hayes

Located near the boardwalk, Hyatt Place West London Hayes is in Townfield, a neighbourhood in Hayes with great airport proximity. Buckingham Palace and The British Museum are cultural highlights, and some of the area's landmarks include Big Ben and Hampton Court Palace. Consider Piccadilly Theatre for a night out or London Eye if you're travelling with kids. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Syon Park - 12 min drive
  • Royal Botanic Gardens, Kew - 13 min drive
  • SSE Arena, Wembley - 14 min drive
  • Twickenham Stadium - 25 min drive
  • Wembley Stadium - 31 min drive

Getting around

  • Southall Station - 4 min drive
  • Northolt Underground Station - 6 min drive
  • Heathrow Airport (LHR) - 14 min drive

About this property

Hyatt Place West London Hayes

Family-friendly Hayes hotel in Townfield with 24-hour fitness
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site.
Hyatt Place West London Hayes offers 170 air-conditioned accommodations with laptop-compatible safes and free newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch Flat-screen televisions come with digital channels. Bathrooms include a shower, dressing gowns, designer toiletries and complimentary toiletries.

This Hayes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Languages

Bulgarian, Chinese (Mandarin), Czech, English, Estonian, French, German, Greek, Hindi, Italian, Japanese, Lithuanian, Macedonian, Portuguese, Russian, Serbian, Spanish, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (GBP 13 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee 6:30 AMโ€“10:00 AM on weekdays and 7:00 AMโ€“10:30 AM on weekends: GBP 10 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Restaurants on site

  • Gallery Cafe
  • Coffee to Cocktails Bar
  • 24/7 Gallery Market

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2067 square feet of space)
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV/satellite channels

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for to-go breakfast: GBP 10 per person (approximately)
  • Self-parking fee: GBP 13 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place London Heathrow Hayes Hotel
Hyatt Place London Heathrow Hotel
Hyatt Place London Heathrow Hayes
Hyatt Place London Heathrow
Hyatt Place London Heathrow/Hayes UK - Greater London
Hyatt Place West London/Hayes Hotel Hayes
Hyatt Place West London/Hayes Hotel
Hyatt Place West London/Hayes Hayes
Hyatt London Heathrow Hayes
Hyatt West London Hayes Hayes
Hyatt Place West London/Hayes
Hyatt Place West London Hayes Hotel
Hyatt Place West London Hayes Hayes
Hyatt Place West London Hayes Hotel Hayes

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 429 out of 999 reviews
5 - Excellent 43%
Rating 4 - Good. 341 out of 999 reviews
4 - Good 34%
Rating 3 - Okay. 106 out of 999 reviews
3 - Okay 11%
Rating 2 - Poor. 69 out of 999 reviews
2 - Poor 7%
Rating 1 - Terrible. 54 out of 999 reviews
1 - Terrible 5%

4.3/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

4.2/5

Property conditions & facilities

3.7/5

Eco-friendliness

2/5 Poor

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The room was nice and the people at the desk were nice. Thatโ€™s where the hood things end. First night the duvet had a few blood droplets staining it. The next night I spilled juice on the duvet. When I got back to the hotel the night after they hadnโ€™t cleaned the room. They remade the bed with the same dirty sheets and duvet. Orange stain on it super obvious. And they didnโ€™t give me fresh towels. They refolded the wet used towels and put them on the rack, including one with juice on it I used to try and dry the bed. After bringing that to the desks attention the cleaning lady was rude to me the rest of the stay. She kept asking if I needed the sheets changed over and over again and kept taking down the keys reschedule sign from the door. Eventually she took it away instead of just putting it back on the other side of the door. She entered while I was gone multiple times after being told I donโ€™t need anything in the room today. The shower drain was clogged when I got to the room. At 9 the first full day we told the desk about it and told them we would be gone all day after 10. They said that after we leave they would fix it. The maintenance guy came up a few minutes later while we were still there and came in even tho the letโ€™s reschedule sign was on the door handle until we left. One of the front desk personnel kept telling me repeatedly I should have booked through Hyatt and questioning why I used Expedia. And lastly they ran out of bags and I couldnโ€™t get my laundry done.
Stayed 8 nights in Jul 2022

1/5 Terrible

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities
Location
Stayed 1 night in Jul 2022

2/5 Poor

Disliked: Staff & service, property conditions & facilities
Property was Dingy, the Staff was lazy. no toiletries or towels
Stayed 1 night in Jul 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was nice enough, but the location isnโ€™t good
Stayed 1 night in Jul 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crashed for the night and left in the morning
Stayed 1 night in Jul 2022